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#5
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| in article 050f3dca-386a-4bc6-92c9-a33bb11b5ff0...oglegroups.com, grandpasteel[at]gmail.com at grandpasteel[at]gmail.com wrote on 3/21/09 12:24 AM: - quote - > On Mar 1, 1:21 pm, robert.armen...[at]gmail.com wrote:
industry, exactly what kind of help are you requesting from this group of> > Free File has been a disaster for me. <cut> 17,18,19,20 MAR 2009 <cut> My feeling is that the very lucrative tax preparation alliance is > terrified that if the IRS actually allows taxpayers to prepare their > own filings online using linked tax forms, their phony biz model > tanks. The only reason the tax prep industry exists is because of the > tax code complexity - the very thing that computers are designed and > so adept at handling. <cutNow that we all know how frustrated you are with the IRS and the tax professionals who provide tax help for free during their busiest time of year? Uncompensated advice guaranteed correct or double your money back Frank S. Duke, Jr. CPA Cincinnati, OH USA -- << ------------------------------------------------------- > << The foregoing was not intended or written to be used, > << nor can it used, for the purpose of avoiding penalties > << that may be imposed upon the taxpayer. > << > << The Charter and the Guidelines for submitting posts > << to this newsgroup as well as our anti-spamming policy > << are at www.asktax.org. > << Copyright (2007) - All rights reserved. > << ------------------------------------------------------- > |
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#4
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| On Mar 1, 1:21 pm, robert.armen...[at]gmail.com wrote: - quote - > Free File has been a disaster for me. First, it took four weeks for
17,18,19,20 MAR 2009> the IRS and Free File Alliance to correct a software mistake that > caused all tax returns using Schedule C to get rejected. Then, when I > finally filed my return, a different form was deleted without my > knowledge, costing me more than $1,000 in my refund. Now, I have to > file an amended return by mail -- more paperwork and more delays. The > IRS help desk is a contradiction in terms and the Free File Alliance > provides zero customer service. I was able only to speak with a PR > flack who confided in me that providing this wider service is not > something the alliance ever intended to do. They are now stuck with it > but don't have the resources to properly support it. The Free File Fillable Forms, laboriously reached from www.IRS.gov, no longer permits the "Create An Account" function. The registration screen is cut-off at the bottom and the limp HELP desk can only suggest that I try the F11 key or the TAB key. I have tried to register using a W98SE, then a WinXP, using IE and then Firefox, then a new Macbook using Firefox. Same problem each time: can't reach then SUBMIT portion of the form. My feeling is that the very lucrative tax preparation alliance is terrified that if the IRS actually allows taxpayers to prepare their own filings online using linked tax forms, their phony biz model tanks. The only reason the tax prep industry exists is because of the tax code complexity - the very thing that computers are designed and so adept at handling. BTW, the H&R Block tax prep software is designed to collect personal data and build a personal information file on each user and is only peripherally associated with taxes. Their "Privacy Notice" is laughable consisting of assertions as to how carefully they handle the unlimited amount of personal data, including medical info, they collect together with assurances that the data will only be used and revealed inside their own organizations and to any company with which they are affiliated or associated and for any purpose that they deem legitimate. I am still waiting for an answer from IRS tech Help on the Create An Account problem but suspect that I will not get an answer before the 15apr deadline. -- << ------------------------------------------------------- > << The foregoing was not intended or written to be used, > << nor can it used, for the purpose of avoiding penalties > << that may be imposed upon the taxpayer. > << > << The Charter and the Guidelines for submitting posts > << to this newsgroup as well as our anti-spamming policy > << are at www.asktax.org. > << Copyright (2007) - All rights reserved. > << ------------------------------------------------------- > |
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#3
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| robert.armengol[at]gmail.com wrote: - quote - > Free File has been a disaster for me.
Last I read at the official web site, the existing Free File Allianceagreement ends this Oct 15th, coinciding with the end of e-filing for 2008 tax year. -Mark Bole -- << ------------------------------------------------------- > << The foregoing was not intended or written to be used, > << nor can it used, for the purpose of avoiding penalties > << that may be imposed upon the taxpayer. > << > << The Charter and the Guidelines for submitting posts > << to this newsgroup as well as our anti-spamming policy > << are at www.asktax.org. > << Copyright (2007) - All rights reserved. > << ------------------------------------------------------- > |
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#2
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| Free File has been a disaster for me. First, it took four weeks for the IRS and Free File Alliance to correct a software mistake that caused all tax returns using Schedule C to get rejected. Then, when I finally filed my return, a different form was deleted without my knowledge, costing me more than $1,000 in my refund. Now, I have to file an amended return by mail -- more paperwork and more delays. The IRS help desk is a contradiction in terms and the Free File Alliance provides zero customer service. I was able only to speak with a PR flack who confided in me that providing this wider service is not something the alliance ever intended to do. They are now stuck with it but don't have the resources to properly support it. -- << ------------------------------------------------------- > << The foregoing was not intended or written to be used, > << nor can it used, for the purpose of avoiding penalties > << that may be imposed upon the taxpayer. > << > << The Charter and the Guidelines for submitting posts > << to this newsgroup as well as our anti-spamming policy > << are at www.asktax.org. > << Copyright (2007) - All rights reserved. > << ------------------------------------------------------- > |
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#1
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| - quote - > Anybody trying the new "Free File Fillable Forms"?
I could only get the first four pages to print. That left out the D.> Have you tried to print your accumulated work yet? > The print process doesn't work as stated. As of > this morning, you can still print only the 1040 itself, > not any attached forms. I've called the help desk > and then gone two rounds in e-mail dialogue with > them. Help desk email said to call IRS. HA! Efiling gave a 103 error - "W2 tax doesnt match". Googling tax archives found that was a mistake in a previous vendors' software, that may have been repeated in FFFF. It may not have caught an estimated tax payment or there was an identity theft problem (someone used by SS for income). So I just mailed them in. I was hoping for a faster refund. The FFFF work mostly as advertised - free, does your arithmetic for you, and gives almost the same answer as Turbo Tax. FFFF rounds to the dollar as you enter numbers. TT adds numbers together first, then rounds. -- << ------------------------------------------------------- > << The foregoing was not intended or written to be used, > << nor can it used, for the purpose of avoiding penalties > << that may be imposed upon the taxpayer. > << > << The Charter and the Guidelines for submitting posts > << to this newsgroup as well as our anti-spamming policy > << are at www.asktax.org. > << Copyright (2007) - All rights reserved. > << ------------------------------------------------------- > |
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| "Charles Packer" <mailbox[at]cpacker.org> wrote - quote - > Anybody trying the new "Free File Fillable Forms"? > Have you tried to print your accumulated work yet? > The print process doesn't work as stated. As of > this morning, you can still print only the 1040 itself, > not any attached forms. I've called the help desk > and then gone two rounds in e-mail dialogue with > them. The second time their canned instructions > were detailed enough to make me think that they > were written for different displays than what I > was seeing. A final call to them confirmed that > there were "programming issues" related to > printing that were being addressed, and that I > should wait a few days before trying again. Thanks for the update. -- Paul Thomas, CPA Watkinsville, Georgia -- << ------------------------------------------------------- > << The foregoing was not intended or written to be used, > << nor can it used, for the purpose of avoiding penalties > << that may be imposed upon the taxpayer. > << > << The Charter and the Guidelines for submitting posts > << to this newsgroup as well as our anti-spamming policy > << are at www.asktax.org. > << Copyright (2007) - All rights reserved. > << ------------------------------------------------------- > |
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#-1
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| Anybody trying the new "Free File Fillable Forms"? Have you tried to print your accumulated work yet? The print process doesn't work as stated. As of this morning, you can still print only the 1040 itself, not any attached forms. I've called the help desk and then gone two rounds in e-mail dialogue with them. The second time their canned instructions were detailed enough to make me think that they were written for different displays than what I was seeing. A final call to them confirmed that there were "programming issues" related to printing that were being addressed, and that I should wait a few days before trying again. -- Charles Packer http://cpacker.org/whatnews mailboxATcpacker.org -- << ------------------------------------------------------- > << The foregoing was not intended or written to be used, > << nor can it used, for the purpose of avoiding penalties > << that may be imposed upon the taxpayer. > << > << The Charter and the Guidelines for submitting posts > << to this newsgroup as well as our anti-spamming policy > << are at www.asktax.org. > << Copyright (2007) - All rights reserved. > << ------------------------------------------------------- > |
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