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  #3  
Old 06-02-2006, 06:53 AM
William Brenner
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Posts: n/a
Default Re: TaxAct Online doesn't show saved return unless you start over

UUtopia wrote:

- quote -

> I tried using TaxAct's online Deluxe+State version but I ran
> into some problems right away:
> 1. If I wanted to check or correct something I couldn't go
> back to the previous page - all fields were empty(!). I had
> to start from the beginning to get back to where I was.
> 2. An additional (new) W2 was added by the software. I
> couldn't delete this.
> Is this normal? If so, this is not good... I was considering
> downloading the software instead of using the online
> version, but what I see so far is not encouraging.


I used the basic version for a federal return only (no state
tax), and had no problem backtracking. My only problem was
keeping my cool upon encountering the sales pitch to upgrade
(e.g. pay) that appeared on seemingly every page. I am,
however, happy with the result -- except that the dratted
thing said that I owed money.

<< ================================================== ===== > << The foregoing is intended for educational purposes only > << and does NOT constitute legal OR professional advice. > << > << The Charter and the Guidelines for submitting > << messages to this newsgroup are at www.asktax.org. > << Copyright (2006) - All rights reserved. > << ================================================== ===== >
  #2  
Old 04-13-2006, 03:09 AM
Victor Roberts
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Posts: n/a
Default Re: TaxAct Online doesn't show saved return unless you start over

"UUtopia" <sofaslug[at]emailaccount.com> wrote:

- quote -

> I tried using TaxAct's online Deluxe+State version but I ran
> into some problems right away:
> 1. If I wanted to check or correct something I couldn't go
> back to the previous page - all fields were empty(!). I had
> to start from the beginning to get back to where I was.
> 2. An additional (new) W2 was added by the software. I
> couldn't delete this.
> Is this normal? If so, this is not good... I was considering
> downloading the software instead of using the online
> version, but what I see so far is not encouraging.


There is a Yahoo Group for unofficial TaxAct support. Go to
http://groups.yahoo.com/group/TaxACTors/ to register.

Also, e-mail questions sent to TaxAct support:
support[at]taxact.com are usually answered within one day - at
least for the download version. I have not used the on-line
version.

--
Vic Roberts
Replace xxx with vdr in e-mail address.

<< ================================================== ===== > << The foregoing is intended for educational purposes only > << and does NOT constitute legal OR professional advice. > << > << The Charter and the Guidelines for submitting > << messages to this newsgroup are at www.asktax.org. > << Copyright (2006) - All rights reserved. > << ================================================== ===== >
  #1  
Old 04-12-2006, 11:36 AM
DolphinVJ
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Posts: n/a
Default Re: TaxAct Online doesn't show saved return unless you start over

UUtopia wrote:

- quote -

> I tried using TaxAct's online Deluxe+State version but I ran
> into some problems right away:
> 1. If I wanted to check or correct something I couldn't go
> back to the previous page - all fields were empty(!). I had
> to start from the beginning to get back to where I was.
> 2. An additional (new) W2 was added by the software. I
> couldn't delete this.
> Is this normal? If so, this is not good... I was considering
> downloading the software instead of using the online
> version, but what I see so far is not encouraging.

I have done some tax returns using TaxAct and find it very
useful.

1. Your problem may be that you do not "save and log out."
If you do not, you will lose the unsaved data.

2. The software adds a new W-2 by default. There should be
a delete button below which should take it off, I think. I
know if you want to take off one of your created W-2s, the
delete button does work.

Hopefully, this should help.

<< ================================================== ===== > << The foregoing is intended for educational purposes only > << and does NOT constitute legal OR professional advice. > << > << The Charter and the Guidelines for submitting > << messages to this newsgroup are at www.asktax.org. > << Copyright (2006) - All rights reserved. > << ================================================== ===== >
 
Old 04-12-2006, 10:58 AM
Don Priebe
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Posts: n/a
Default Re: TaxAct Online doesn't show saved return unless you start over

- quote -

> I tried using TaxAct's online Deluxe+State version but I ran
> into some problems right away:


< couldn't skip from form to form without loosing data
- quote -

> I was considering
> downloading the software instead of using the online
> version, but what I see so far is not encouraging.


The downloaded version lets you fill in the forms in any
order you want, go back and change data, delete and add
items, etc.

--
Don EA in Upstate NY

<< ================================================== ===== > << The foregoing is intended for educational purposes only > << and does NOT constitute legal OR professional advice. > << > << The Charter and the Guidelines for submitting > << messages to this newsgroup are at www.asktax.org. > << Copyright (2006) - All rights reserved. > << ================================================== ===== >
  #-1  
Old 04-11-2006, 07:50 AM
UUtopia
Guest
 
Posts: n/a
Default TaxAct Online doesn't show saved return unless you start over

I tried using TaxAct's online Deluxe+State version but I ran
into some problems right away:

1. If I wanted to check or correct something I couldn't go
back to the previous page - all fields were empty(!). I had
to start from the beginning to get back to where I was.

2. An additional (new) W2 was added by the software. I
couldn't delete this.

Is this normal? If so, this is not good... I was considering
downloading the software instead of using the online
version, but what I see so far is not encouraging.

<< ================================================== ===== > << The foregoing is intended for educational purposes only > << and does NOT constitute legal OR professional advice. > << > << The Charter and the Guidelines for submitting > << messages to this newsgroup are at www.asktax.org. > << Copyright (2006) - All rights reserved. > << ================================================== ===== >
 

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online, return, saved, show, start, taxact
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