jerryroscoe[at]yahoo.com (Jerry) wrote:

- quote -

Correct. They had it.

- quote -

It said "probably" not definitely.

- quote -

Your problem. You had to have had your paperwork by Feb 10
at the latest (has to be postmarked Jan 31, by law). If you
are self-employed, you should know your income and exzpenses
by Jan 15 so you can make an estimated payment. Unless you
were waiting for a K-1, you had all informaiton and should
have been able to file on Feb 11.

- quote -

It SAID "accepted". you are done.

- quote -

You could have called the IRS (1-800-TAX-1040)

This program couldn't be much worst and their customer
service couldn't either. Beware if you do a Efile through TT
if it doesn't work you are in for more lost time then you
can even begin to imagine with little or no help from Intuit
- Has anyone else experienced this problem from Turbo Tax?

Again, not a problem with Intuit. Filing on April 14 is the
problem. In the olden days, all news stories on TV were
cameras showing the people lined up at the Post Office at 11
p.m. mailing in their returns....overwheling the system at
the IRS on April 16 or 17....you did the same thing but on
the computer. The tax return was filed, apparently
correctly and on time.

Now, if you were OWING money, you should have had a direct
debit set up for April 15, or should have sent in the
voucher with your payment and had it postmarked the 5th. If
you were getting a refund, you could have had it a heck of a
lot sooner, but it should have arrived by now.

Next year, plan ahead. The TT program will be on sale in
early December. The deadline will still be April 15. You
CAN file your return in Ffebruary and pay in April, if you
owe....

Cindy

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You ran into a problem because you procrastinated and waited
to file until April 14th. EVERYONE who filed that late had
problems (and have problems every year) because so many
people file at the end of the deadline. Three days prior,
you would have had an answer within about four hours.
Anything filed from the 13th on was processed eventually.
Nobody who correctly transmitted prior to April 15th will be
penalized. The IRS finally got the last of my own clients
processed three days after the 4/15 transmission date.

Cool your jets about TT. The problem with not them - it was
the slamming of the IRS and every transmitter's site with
last minute filers. Next year, get your return filed prior
to 4/10 and you won't have this problem.

Therese Thomas, EA

--
Therese Thomas, EA
(760) 751-2542 phone/fax line

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"Frank S. Duke, Jr." <dukefs[at]one.net> wrote:

- quote -

Also with ProSeries on the PPR plan, for a lot less $$ (for
those who only have a few returns to prepare).

BTW, ProSeries/1030 is $949 for 2004, plus %750 for
unlimited e-filing. This does not include state return
preparation or filing.

<< -------------------------------------------------> << The Charter and the Guidelines for submitting > << messages to this newsgroup are at www.asktax.org > << ------------------------------------------------->

- quote -

I think most everyone does but then again you only paid $39
for the program If you bought the deluxe. You get great
service with Proseries for $895.

All freely provided advice guarantee correct or double your
money back

Frank S. Duke, Jr. CPA
Cincinnati, OH USA

<< -------------------------------------------------> << The Charter and the Guidelines for submitting > << messages to this newsgroup are at www.asktax.org > << ------------------------------------------------->

Did and electronic filing of my federal and state tax with
TurboTax. The transmission stated and went close to the end
but never told it it completed. When I tried to resend it TT
wouldn't let me resend since it said I had already sent it.
When I tried to check the status of the return from TT it
said no status or history available and that I probally
hadn't efiled. Then I discovered how bad customer support
was for TT. The only real option if you don't want to pay
$20 per call is by chat. When I tried chat after explaining
and reexplaining the problem they told me to wait 2 days to
7 days ( Problem was I filed on the 4/14/04 ) To no avail I
had no choice but to wait. after 2 days still no status and
on the chat line with Intuit again. This time after
persisting they directing me to a url that finally said the
same thing. No status available with 2 to 7 days. After a
few more days I finally check the URL again and it told me
that the returns were accepted and to go to the Turbo Tax
program check status to determine what I should do next. Of
course when I checked the status on TT it said exactly the
same thing > no status available or history and I didn't
efile. Now I call back Intuit and they tell me to check
another URL that says no status available. When tell Intuit
this they give me a 800 number to call that runs you around
in a circle ! This program couldn't be must worst and their
customer service couldn't either. Beware if you do a Efile
through TT if it doesn't work you are in for more lost time
then you can even begin to imagine with little or no help
from Intuit - Has anyone else experienced this problem from
Turbo Tax?

<< -------------------------------------------------> << The Charter and the Guidelines for submitting > << messages to this newsgroup are at www.asktax.org > << ------------------------------------------------->