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  #7  
Old 06-25-2004, 12:56 PM
Bill R.
Guest
  
Posts: n/a
Default Re: Help Index

- quote -

> -----Original Message-----
> Glad we could help and thanks for the feedback. I don't
think either of the
> emails are good directly; I also know that both of us
would much prefer to
> help in the newsgroup where lurkers and users of the
archive benefit.
> "Bill R." <anonymous[at]discussions.microsoft.com> wrote in
message
> news:214a501c45a15$9fd5f9b0$a001280a[at]phx.gbl...
> > Both Cal and Dick were correct--I deleted the temporary
> > internet files and restarted via repair mode. Works
like
> > a charm!
> > > My hat is off to both of you! Can I save your personal
> > emails as noted on your response for future reference,
> > and will those get to you?
> .
> I understand. Thanks again.
  #6  
Old 06-24-2004, 10:30 PM
Dick Watson
Guest
  
Posts: n/a
Default Re: Help Index
Glad we could help and thanks for the feedback. I don't think either of the
emails are good directly; I also know that both of us would much prefer to
help in the newsgroup where lurkers and users of the archive benefit.

"Bill R." <anonymous[at]discussions.microsoft.com> wrote in message
news:214a501c45a15$9fd5f9b0$a001280a[at]phx.gbl...
- quote -

> Both Cal and Dick were correct--I deleted the temporary
> internet files and restarted via repair mode. Works like
> a charm!
> My hat is off to both of you! Can I save your personal
> emails as noted on your response for future reference,
> and will those get to you?
  #5  
Old 06-24-2004, 06:03 PM
Bill R.
Guest
  
Posts: n/a
Default Re: Help Index

- quote -

> -----Original Message-----
> > -----Original Message-----
> > In microsoft.public.money, Bill R. wrote:
> > > > > > > -----Original Message-----
> > > > In microsoft.public.money, Bill R. wrote:
> > > > > > > > When I try to access the Help topics in Money 2002
> > > > > Deluxe, I now get an error entitled "Unable to load
> > > > > topic." The last time I tried to access the Help
> menu,
> > > I
> > > > > did not have this problem. I am running Windows XP.
> > > > > > > > > Any ideas?
> > > > > > > See if
> > > > http://support.microsoft.com/default.aspx?scid=kb;en-
> > > us;312808&Product=mny
> > > > helps.
> > > > > > > > I looked at this before but it said not to download
> this
> > > if you are running XP.
> > > It does?
> > > I would try this:
> > > Close Money
> > > In Internet Explorer delete your browser temporary
files
> with
> > Tools-> InternetOptions-> DeleteFiles.
> > > Then open Money with Start-> Run and entering
> > "msmoney -s" without the quotes into the box.
> > > > Also, I don't understand what the
> > > internet and HTML has to do with the Help topics, as I
> am
> > > not trying to access the web help but just what is
> > > presumably in the program on my hard drive. ??
> > > There is a planned (and executed) intertwining of Money
> with IE.
> > > .
> > Thanks. Man, you are an expert! I will post a reply
when
> I determine whether this works. Could you check back
> either late today or tomorrow and see whether this
worked?
> Thanks very much for your help.
> .
> Both Cal and Dick were correct--I deleted the temporary
internet files and restarted via repair mode. Works like
a charm!

My hat is off to both of you! Can I save your personal
emails as noted on your response for future reference,
and will those get to you?
  #4  
Old 06-24-2004, 05:28 PM
Dick Watson
Guest
  
Posts: n/a
Default Re: Help Index
See http://umpmfaq.info/faqdb.php?q=129. That's my bet. Let us know which
answer solves it for you.

"Bill R." <anonymous[at]discussions.microsoft.com> wrote in message
news:210a801c45a0a$97ab1140$a501280a[at]phx.gbl...
- quote -

> When I try to access the Help topics in Money 2002
> Deluxe, I now get an error entitled "Unable to load
> topic." The last time I tried to access the Help menu, I
> did not have this problem. I am running Windows XP.
> Any ideas?
> Thanks.
  #3  
Old 06-24-2004, 05:17 PM
Guest
  
Posts: n/a
Default Re: Help Index

- quote -

> -----Original Message-----
> In microsoft.public.money, Bill R. wrote:
> > > > -----Original Message-----
> > > In microsoft.public.money, Bill R. wrote:
> > > > > > When I try to access the Help topics in Money 2002
> > > > Deluxe, I now get an error entitled "Unable to load
> > > > topic." The last time I tried to access the Help
menu,
> > I
> > > > did not have this problem. I am running Windows XP.
> > > > > > > Any ideas?
> > > > > See if
> > > http://support.microsoft.com/default.aspx?scid=kb;en-
> > us;312808&Product=mny
> > > helps.
> > > > > I looked at this before but it said not to download
this
> > if you are running XP.
> It does?
> I would try this:
> Close Money
> In Internet Explorer delete your browser temporary files
with
> Tools-> InternetOptions-> DeleteFiles.
> Then open Money with Start-> Run and entering
> "msmoney -s" without the quotes into the box.
> > Also, I don't understand what the
> > internet and HTML has to do with the Help topics, as I
am
> > not trying to access the web help but just what is
> > presumably in the program on my hard drive. ??
> There is a planned (and executed) intertwining of Money
with IE.
> .
> Thanks. Man, you are an expert! I will post a reply when
I determine whether this works. Could you check back
either late today or tomorrow and see whether this worked?

Thanks very much for your help.
  #2  
Old 06-24-2004, 05:09 PM
Cal Learner-- MVP
Guest
  
Posts: n/a
Default Re: Help Index
In microsoft.public.money, Bill R. wrote:

- quote -

> > -----Original Message-----
> > In microsoft.public.money, Bill R. wrote:
> > > > When I try to access the Help topics in Money 2002
> > > Deluxe, I now get an error entitled "Unable to load
> > > topic." The last time I tried to access the Help menu,
> I
> > > did not have this problem. I am running Windows XP.
> > > > > Any ideas?
> > > See if
> > http://support.microsoft.com/default.aspx?scid=kb;en-
> us;312808&Product=mny
> > helps.
> > I looked at this before but it said not to download this
> if you are running XP.

It does?

I would try this:

Close Money

In Internet Explorer delete your browser temporary files with
Tools-> InternetOptions-> DeleteFiles.

Then open Money with Start-> Run and entering
"msmoney -s" without the quotes into the box.

- quote -

> Also, I don't understand what the
> internet and HTML has to do with the Help topics, as I am
> not trying to access the web help but just what is
> presumably in the program on my hard drive. ??

There is a planned (and executed) intertwining of Money with IE.
  #1  
Old 06-24-2004, 04:57 PM
Bill R.
Guest
  
Posts: n/a
Default Re: Help Index

- quote -

> -----Original Message-----
> In microsoft.public.money, Bill R. wrote:
> > When I try to access the Help topics in Money 2002
> > Deluxe, I now get an error entitled "Unable to load
> > topic." The last time I tried to access the Help menu,
I
> > did not have this problem. I am running Windows XP.
> > > Any ideas?
> See if
> http://support.microsoft.com/default.aspx?scid=kb;en-
us;312808&Product=mny
> helps.
> I looked at this before but it said not to download this
if you are running XP. Also, I don't understand what the
internet and HTML has to do with the Help topics, as I am
not trying to access the web help but just what is
presumably in the program on my hard drive. ??
- quote -

> .
 
Old 06-24-2004, 04:49 PM
Cal Learner-- MVP
Guest
  
Posts: n/a
Default Re: Help Index
In microsoft.public.money, Bill R. wrote:

- quote -

> When I try to access the Help topics in Money 2002
> Deluxe, I now get an error entitled "Unable to load
> topic." The last time I tried to access the Help menu, I
> did not have this problem. I am running Windows XP.
> Any ideas?

See if
http://support.microsoft.com/default...08&Product=mny
helps.
  #-1  
Old 06-24-2004, 04:45 PM
Bill R.
Guest
  
Posts: n/a
Default Help Index
When I try to access the Help topics in Money 2002
Deluxe, I now get an error entitled "Unable to load
topic." The last time I tried to access the Help menu, I
did not have this problem. I am running Windows XP.

Any ideas?

Thanks.
 

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