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  #12  
Old 06-18-2004, 02:00 AM
Bob
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Default Re: Money won't open -"encountered problem"

Thanks
- quote -

> -----Original Message-----
> In microsoft.public.money, Bob wrote:
> > System Restore doesn't work so I uninstalled it months

ago.
> > > I have an "image" of the entire drive done Sunday

evening.
> > If I knew the name and location of the Registry file(s)

I
> > could recover just that file as it was Sunday. Now I

know
> > anything I installed or modified since then would have

to
> > be reinstalled. That wouldn't be hard.

> You might try one of the XP groups.
> On the other hand, I suspect that you might find a friend

that would
> install Money temporarily to see if that computer could

read your
> file.
> > > If I understand correctly, reinstalled the OS, WinXP

Pro,
> > would require reinstalling everything. Do I have that
> > right?

> Not normally. Formatting with the install does lose

everything, and
> you would need to reinstall all.
> .

  #11  
Old 06-18-2004, 01:01 AM
Cal Learner-- MVP
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Posts: n/a
Default Re: Money won't open -"encountered problem"

In microsoft.public.money, Bob wrote:

- quote -

> System Restore doesn't work so I uninstalled it months ago.
> I have an "image" of the entire drive done Sunday evening.
> If I knew the name and location of the Registry file(s) I
> could recover just that file as it was Sunday. Now I know
> anything I installed or modified since then would have to
> be reinstalled. That wouldn't be hard.


You might try one of the XP groups.

On the other hand, I suspect that you might find a friend that would
install Money temporarily to see if that computer could read your
file.

- quote -

> If I understand correctly, reinstalled the OS, WinXP Pro,
> would require reinstalling everything. Do I have that
> right?


Not normally. Formatting with the install does lose everything, and
you would need to reinstall all.
  #10  
Old 06-18-2004, 12:38 AM
Bob
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Posts: n/a
Default Re: Money won't open -"encountered problem"

Hi Cal,
System Restore doesn't work so I uninstalled it months ago.

I have an "image" of the entire drive done Sunday evening.
If I knew the name and location of the Registry file(s) I
could recover just that file as it was Sunday. Now I know
anything I installed or modified since then would have to
be reinstalled. That wouldn't be hard.

If I understand correctly, reinstalled the OS, WinXP Pro,
would require reinstalling everything. Do I have that
right?

Thanks

Bob

- quote -

> -----Original Message-----
> In microsoft.public.money, Bob wrote:
> > Darn, 2003 won't open either. I'm guessing it must be
> > something in the Registry. How would I find someone who
> > knows the Registry?

> Done a virus scan? AVG from Grissoft is good.
> Can you do System Restore to a point before you had

problems? That
> involves bringing back a registry backup.
> Or reinstall the OS.
> .

  #9  
Old 06-17-2004, 08:48 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Money won't open -"encountered problem"

In microsoft.public.money, Bob wrote:

- quote -

> Darn, 2003 won't open either. I'm guessing it must be
> something in the Registry. How would I find someone who
> knows the Registry?


Done a virus scan? AVG from Grissoft is good.

Can you do System Restore to a point before you had problems? That
involves bringing back a registry backup.

Or reinstall the OS.

  #8  
Old 06-17-2004, 08:37 PM
Bob
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Posts: n/a
Default Re: Money won't open -"encountered problem"

Darn, 2003 won't open either. I'm guessing it must be
something in the Registry. How would I find someone who
knows the Registry?
- quote -

> -----Original Message-----
> In microsoft.public.money, Bob wrote:
> > I did try the salv.exe to no avail.
> > > If I can get my 2003 Money up and running, would

the .mil
> > file automatically open when clicked or do I have to
> > rename it.

> I don't know. I have always figured to copy it to a .mny

name,
> leaving the .m11 file intact in case I wanted it for a

purpose.
> > > I'm, slowly, accepting the fact I may have to

reconstruct
> > my hand the past six months records.

> Have you tried seeing if a different computer can open a

more recent
> file? I don't know the mechanism, but it would be worth an
> experiment.
> .

  #7  
Old 06-17-2004, 08:13 PM
Bob
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Posts: n/a
Default Re: Money won't open -"encountered problem"

I don't have access to a second computer so it will be a
rebuild process. I'll rename the mil file if I get Money
2003 running. Between the mil file and my bank keeping 3
months on file I will only have to reconsturct 3 months.
I'm going to Quicken. If 2003 works on the mil file I'll
save it in a quicken format and go from there.
When I did the most recent install of 2004 it raised
warnings about ZoneAlarm as well as NAV 2004. It is a real
pain but you have been a great help.
Thank you.
- quote -

> -----Original Message-----
> In microsoft.public.money, Bob wrote:
> > I did try the salv.exe to no avail.
> > > If I can get my 2003 Money up and running, would

the .mil
> > file automatically open when clicked or do I have to
> > rename it.

> I don't know. I have always figured to copy it to a .mny

name,
> leaving the .m11 file intact in case I wanted it for a

purpose.
> > > I'm, slowly, accepting the fact I may have to

reconstruct
> > my hand the past six months records.

> Have you tried seeing if a different computer can open a

more recent
> file? I don't know the mechanism, but it would be worth an
> experiment.
> .

  #6  
Old 06-17-2004, 07:35 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Money won't open -"encountered problem"

In microsoft.public.money, Bob wrote:

- quote -

> I did try the salv.exe to no avail.
> If I can get my 2003 Money up and running, would the .mil
> file automatically open when clicked or do I have to
> rename it.


I don't know. I have always figured to copy it to a .mny name,
leaving the .m11 file intact in case I wanted it for a purpose.

- quote -

> I'm, slowly, accepting the fact I may have to reconstruct
> my hand the past six months records.


Have you tried seeing if a different computer can open a more recent
file? I don't know the mechanism, but it would be worth an
experiment.

  #5  
Old 06-17-2004, 07:10 PM
Bob
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Posts: n/a
Default Re: Money won't open -"encountered problem"

I did try the salv.exe to no avail.

If I can get my 2003 Money up and running, would the .mil
file automatically open when clicked or do I have to
rename it.

I'm, slowly, accepting the fact I may have to reconstruct
my hand the past six months records.

I really appreciate you help and guidance.

Bob
- quote -

> -----Original Message-----
> In microsoft.public.money, Bob wrote:
> > > A question: I saved my 2003 CD. Are 2004 mny files

> > backwards compatable?

> No. Money saved a copy of your Money 2003 files as *.m11

when you
> converted.
> .

  #4  
Old 06-17-2004, 06:40 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Money won't open -"encountered problem"

In microsoft.public.money, Bob wrote:

- quote -

> I tried both of your suggestions but the result is the
> same. I even installed to a different drive for safety and
> used the renamed/salvage file as the start file by double
> clicking it.


Did you try salv.exe?

  #3  
Old 06-17-2004, 06:38 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Money won't open -"encountered problem"

In microsoft.public.money, Bob wrote:

- quote -

> A question: I saved my 2003 CD. Are 2004 mny files
> backwards compatable?


No. Money saved a copy of your Money 2003 files as *.m11 when you
converted.

  #2  
Old 06-17-2004, 06:29 PM
Bob
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Posts: n/a
Default Re: Money won't open -"encountered problem"

Hi and thanks for the insights.

I tried both of your suggestions but the result is the
same. I even installed to a different drive for safety and
used the renamed/salvage file as the start file by double
clicking it.

A question: I saved my 2003 CD. Are 2004 mny files
backwards compatable?

Also I might just buy Quicken rather than fight this thing.


- quote -

> -----Original Message-----
> In microsoft.public.money, Bob wrote:
> > After years of no problem operation Money 2004 brings up

a
> > dialog box which says Money encounted a problem and was
> > closing.
> > My first thought was reinstall. The Money CD started and
> > then said there was a problem with Norton Antivirus.
> > Neither MSFT or Norton's site revealed a solution.
> > I uninstalled both Norton products. Uninstalled Money. I
> > then reinstalled money. The Money reinstall did not

bring
> > up any warnings and appeared normal. However, w/o either
> > Norton product installed Money returned the same error
> > msg.
> > Any thoughts would be appreciated.

> I would uninstall again, and reinstall to a different
> folder/directory.
> You can try opening Money to the sample file by double-

clicking
> sample.mny in Windows Explorer. Actually you hope you get

the same
> problem indicating it is a problem with the install

rather than your
> Money file.
> .

  #1  
Old 06-17-2004, 12:15 AM
Arge
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Posts: n/a
Default Re: Money won't open -"encountered problem"

Hi Bob

Your file is probably corrupted. Run "msmoney -s" without the quotes from
the run command. If that doesn't work do a search for Salv.exe and run both
phases. Make sure you save the repaired file with a different name. This
may or may not help.

Bob
"Bob" <rbparksremove[at]comcast.net> wrote in message
news:1d7a801c453fe$bcfd1e00$a101280a[at]phx.gbl...
- quote -

> After years of no problem operation Money 2004 brings up a
> dialog box which says Money encounted a problem and was
> closing.
> My first thought was reinstall. The Money CD started and
> then said there was a problem with Norton Antivirus.
> Neither MSFT or Norton's site revealed a solution.
> I uninstalled both Norton products. Uninstalled Money. I
> then reinstalled money. The Money reinstall did not bring
> up any warnings and appeared normal. However, w/o either
> Norton product installed Money returned the same error
> msg.
> Any thoughts would be appreciated.
> Bob



 
Old 06-17-2004, 12:14 AM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Money won't open -"encountered problem"

In microsoft.public.money, Bob wrote:

- quote -

> After years of no problem operation Money 2004 brings up a
> dialog box which says Money encounted a problem and was
> closing.
> My first thought was reinstall. The Money CD started and
> then said there was a problem with Norton Antivirus.
> Neither MSFT or Norton's site revealed a solution.
> I uninstalled both Norton products. Uninstalled Money. I
> then reinstalled money. The Money reinstall did not bring
> up any warnings and appeared normal. However, w/o either
> Norton product installed Money returned the same error
> msg.
> Any thoughts would be appreciated.


I would uninstall again, and reinstall to a different
folder/directory.


You can try opening Money to the sample file by double-clicking
sample.mny in Windows Explorer. Actually you hope you get the same
problem indicating it is a problem with the install rather than your
Money file.

  #-1  
Old 06-17-2004, 12:05 AM
Bob
Guest
 
Posts: n/a
Default Money won't open -"encountered problem"

After years of no problem operation Money 2004 brings up a
dialog box which says Money encounted a problem and was
closing.
My first thought was reinstall. The Money CD started and
then said there was a problem with Norton Antivirus.
Neither MSFT or Norton's site revealed a solution.
I uninstalled both Norton products. Uninstalled Money. I
then reinstalled money. The Money reinstall did not bring
up any warnings and appeared normal. However, w/o either
Norton product installed Money returned the same error
msg.
Any thoughts would be appreciated.
Bob
 

Tags
encountered problem, money, open
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