We agree to hold them ( Microsoft ) harmless for any and all losses
due to their incompetence. IOW buyer's beware you dumb clueless
suckers! This is and is meant to be a toy computer for fun and games
and music and movies. For business, go get a real computer.

arthur
--
On Wed, 16 Jun 2004 12:34:29 -0600, "Dick Watson" wrote:
- quote -

BTW, I concur re. opening the case: hit 'em where it hurt$--it'$ the only
way to get their attention.

"Bob Peel, MVP" <Bob_PeelNO SPAM[at]kiandra.freeserve.co.uk> wrote in message
news:eyvLUw7UEHA.704[at]TK2MSFTNGP09.phx.gbl...
- quote -

That's scary.

Do you have any idea what type of data was corrupt such that the
software ignored it and you didn't notice it either?

Once a week I copy the .mny and .mbf files (3 family members) to a
subdirectory and periodically copy both data directories to a
networked machine. Nice to know I am still not 100% protected.

Finally, it is all personal data so will lose nothing if it became
toast tomorrow. I would hope that a small business keeps original
source documents.

arthur
--
On Wed, 16 Jun 2004 07:56:04 -0400, "Alan van der Vyver" wrote:
- quote -

I wonder how they would measure frequency of corruption complaints?

I'd bet as a percentage of all support calls, calls that are traced to
"corruption" are a very small player. "Incompatible Versions," "I just
installed an old version and now Money wants a password," and "How do I
backup to CD" probably get many times the number of calls would be my bet.

I'd also bet that as a function of the number of supported copies of Money
in the wild, most any category of support call is a "few".

I'd also bet that many calls that are "corruption" related never get far
enough to make that clear.

I'd also bet that many Support people would tell Bob Arge (or most any other
outsider, for that matter) that they don't get many calls about "corruption"
whether they do or not. Support people do not make a habit of admitting
responsibility for user's problems on behalf of the product they are
supporting. There are no bugs. It's a feature!

"Bob Peel, MVP" <Bob_PeelNO SPAM[at]kiandra.freeserve.co.uk> wrote in message
news:eyvLUw7UEHA.704[at]TK2MSFTNGP09.phx.gbl...
- quote -

As one of the silent majority ;-) I have been using Money since M95 and
have never had a file corruption (touch wood).

OK so I am lucky and I am not saying it isn't happening to other people but
I suspect as Bob says MS are getting very few complaints.

All I can suggest is if you find you have corruption then you open a case
with MS.

--
Regards
Bob Peel,
Microsoft MVP - Money

For UK tips & fixes see
http://support.microsoft.com/default...d=fh;EN-GB;mny.
For wishes or suggestions see
http://register.microsoft.com/mswish/suggestion.asp
or for UK wishes email to mnyukwsh[at]microsoft.com.

"Arge" <bigbc37(nospam)[at]hotmail.com> wrote in message
news:Ovruz46UEHA.1656[at]TK2MSFTNGP09.phx.gbl...
- quote -

About 7 or 8 years ago my Quicken file became corrupted. That was when I
switched to Money.

Hi Alan

And as much as we read about corruption problems in this newsgroup,
Microsoft said that they have VERY FEW COMPLAINTS about it, so they do not
believe that THEY have a corruption problem.

I love the program, but it is one of the least stable softwares out there.
It is in my opinion superior to Quicken in user friendliness, but in the 10+
years I had used quicken I had never heard of the word "corruption".

Bob
"Alan van der Vyver" <alanv[at]worldnet.att.net> wrote in message
news:uPd4vk5UEHA.4048[at]TK2MSFTNGP12.phx.gbl...
- quote -

What is really inexcusable is Money's proclivity to corrupt its files. I was
fortunate in that I was able to recover my 15 years of transactions from a
corrupted file, but it took a huge amount of manual work and I am still
suffering from unexpected consequences months later.

In my case, Money had been running with the corrupted file for months, so
all my backups were also corrupted. Fortunately the corruptions was such
that I was still able to recover most of the transactions automatically and
essentially all of the rest of them and ancilliary information manually.

I would recommend that you submit a formal bug report or trouble ticket.
Microsoft may be able to help you, but I would not hold my breath. The
product has fundamental problems. It is time for an alternative to both
Money and Quicken.

regards,
Alan.

- quote -

Yes I have tried the "-s" Switch which has no effect. I
have tried opening the file on several machines many
times. I can not find any other backups. Any other ideas?

Thanks
Andrew

- quote -

Andrew

Do a search and if you DO have it set up to backup automatically, you might
find additional backups on the system. If not, go to your regular file and
double click it rather than opening money. If it won't open, keep trying.
One time it took me approximately 10 attempts before I got it to open.

Did you run the following minus the quotes from the run command
"msmoney -s"?

Regardless of the reason though, in my opinion not having a backup newer
than 6 months on what is probably the most important software you have is
inexcusable.

Bob
"Andrew Hertenstein" <andrew_hertenstein[at]yahoo.com> wrote in message
news:1d0c901c45344$85b57600$a401280a[at]phx.gbl...
- quote -

I am at a loss and hope that someone can help me. Thanks
ahead of time for all the posts and feed back!

I can't open my money data file. When I open it it says:

Money has detected that yoy did not close the file "Jens
Financial Info" before exiting.

Money now needs to verify the information in your file. If
your file is large, this may take a few minutes. Do you
wish to do this now?

I then click on yes and the file doesn't open. It give me
a box to either open a file, restore a backup, or recover
a file. If I try to recover the file using the Super
salvage tool either from Money or the one that I
downloaded it says that the file can not be recovered. If
I look at the log file for the Salvage tool then it says:

No broken records in the original file.

I tried to recover from the latest backup file, it
recovers from like six months ago. I told Money to
automaticaly backup but apparently it isn't working. I
have installed Money on my other machine to test if it is
the computer but I can't get it to open the file either.

This file holds all of my invoices and all financial data
from the last 4 years and I need to try to get this
information back. Please Help. If it matters, here are all
of the files in the directory that I store the data file.
That is the only data stored in the directory is the money
data file for my company.

~of385.tmp
~of61F.tmp
~ofF1.tmp
Jens Financial Info.lrd
Jens Financial Info.M10
Jens Financial Info.mny
Jens Financial Info2.mny (a backup restored file)
Jens Financial Info3.mny (Another try at the restore)

Thanks for the help.