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| On Wed, 16 Jun 2004 07:46:06 -0400, "Alan van der Vyver" <alanv[at]worldnet.att.net> wrote: - quote - > It appears that the problem was Money's bad recovery from file corruptions.
Oh, I misunderstood your problem.> I was advised by support to export the old file and then re-import it, but > doing this lost a huge amount of imformation that had to be reconstructued > manually. This included the automatic payments. > The result was that there was only one instance of each payment visible in > Money, but the bank still had the old automatic payments from the corrupted > file, plus the reconstructed ones. > Bill Pay support had to cancel one set of payments for me. > regards, > Alan. I wonder what would have happened had you just told Bill Pay support to cancel the one set of payments, and not gone through the export import routine. --ron |
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#1
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| It appears that the problem was Money's bad recovery from file corruptions. I was advised by support to export the old file and then re-import it, but doing this lost a huge amount of imformation that had to be reconstructued manually. This included the automatic payments. The result was that there was only one instance of each payment visible in Money, but the bank still had the old automatic payments from the corrupted file, plus the reconstructed ones. Bill Pay support had to cancel one set of payments for me. regards, Alan. |
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| On Sun, 13 Jun 2004 19:35:06 -0400, "Alan van der Vyver" <alanv[at]worldnet.att.net> wrote: - quote - > I have two monthly automatic payments only. One represents a mortgage loan
This is a problem -- at least in M2003 (I don't know about M2004).> payment and the other is only associated with the account it is paid from. > On the Bills and Deposits screen, they both say that the next payment is due > in several months time, but in fact are being scheduled every month. The > problem I have is that each of them is being scheduled twice each month. If > I do not remember to cancel one instance of each, both instances are paid. > I cannot find any indication of why this is happening or how to stop it. > Does anyone else have any ideas? > regards, > Alan. But why do you have two payments set up? I would cancel both of them. Then, a day or so later, check with your check payer (your bank or Checkfree or whatever) to ensure they were canceled. Then just set it up as a single transaction. You'll still have the problem of seeing the next payment not due for a few months (on the Bills & Deposits screen) but you wouldn't have to worry about canceling one of them. The payments should get entered into your register at the appropriate time. --ron |
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| I have two monthly automatic payments only. One represents a mortgage loan payment and the other is only associated with the account it is paid from. On the Bills and Deposits screen, they both say that the next payment is due in several months time, but in fact are being scheduled every month. The problem I have is that each of them is being scheduled twice each month. If I do not remember to cancel one instance of each, both instances are paid. I cannot find any indication of why this is happening or how to stop it. Does anyone else have any ideas? regards, Alan. |
| Tags |
| automatic, payments, problem |
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