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Old 06-16-2004, 08:39 PM
Ron Rosenfeld
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Default Re: Automatic Payments Problem

On Wed, 16 Jun 2004 07:46:06 -0400, "Alan van der Vyver"
<alanv[at]worldnet.att.net> wrote:

- quote -

> It appears that the problem was Money's bad recovery from file corruptions.
> I was advised by support to export the old file and then re-import it, but
> doing this lost a huge amount of imformation that had to be reconstructued
> manually. This included the automatic payments.
> The result was that there was only one instance of each payment visible in
> Money, but the bank still had the old automatic payments from the corrupted
> file, plus the reconstructed ones.
> Bill Pay support had to cancel one set of payments for me.
> regards,
> Alan.


Oh, I misunderstood your problem.

I wonder what would have happened had you just told Bill Pay support to cancel
the one set of payments, and not gone through the export import routine.


--ron
  #1  
Old 06-16-2004, 11:46 AM
Alan van der Vyver
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Posts: n/a
Default Re: Automatic Payments Problem

It appears that the problem was Money's bad recovery from file corruptions.

I was advised by support to export the old file and then re-import it, but
doing this lost a huge amount of imformation that had to be reconstructued
manually. This included the automatic payments.

The result was that there was only one instance of each payment visible in
Money, but the bank still had the old automatic payments from the corrupted
file, plus the reconstructed ones.

Bill Pay support had to cancel one set of payments for me.

regards,
Alan.


 
Old 06-14-2004, 12:26 AM
Ron Rosenfeld
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Posts: n/a
Default Re: Automatic Payments Problem

On Sun, 13 Jun 2004 19:35:06 -0400, "Alan van der Vyver"
<alanv[at]worldnet.att.net> wrote:

- quote -

> I have two monthly automatic payments only. One represents a mortgage loan
> payment and the other is only associated with the account it is paid from.
> On the Bills and Deposits screen, they both say that the next payment is due
> in several months time, but in fact are being scheduled every month. The
> problem I have is that each of them is being scheduled twice each month. If
> I do not remember to cancel one instance of each, both instances are paid.
> I cannot find any indication of why this is happening or how to stop it.
> Does anyone else have any ideas?
> regards,
> Alan.


This is a problem -- at least in M2003 (I don't know about M2004).

But why do you have two payments set up?

I would cancel both of them. Then, a day or so later, check with your check
payer (your bank or Checkfree or whatever) to ensure they were canceled. Then
just set it up as a single transaction.

You'll still have the problem of seeing the next payment not due for a few
months (on the Bills & Deposits screen) but you wouldn't have to worry about
canceling one of them.

The payments should get entered into your register at the appropriate time.



--ron
  #-1  
Old 06-13-2004, 11:35 PM
Alan van der Vyver
Guest
 
Posts: n/a
Default Automatic Payments Problem

I have two monthly automatic payments only. One represents a mortgage loan
payment and the other is only associated with the account it is paid from.

On the Bills and Deposits screen, they both say that the next payment is due
in several months time, but in fact are being scheduled every month. The
problem I have is that each of them is being scheduled twice each month. If
I do not remember to cancel one instance of each, both instances are paid.

I cannot find any indication of why this is happening or how to stop it.
Does anyone else have any ideas?

regards,
Alan.


 

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