"James Curran" <JamesCurran[at]mvps.org> writes:

- quote -

I ran in to this problem. What eventually solved it for me was to
rename the bank, move one of the two accounts I have with the bank to
a new name, and set up services with it, making it think it was a
brand-new financial institution. Once it was working, I moved the
other account to it.

I suspect it that there's some type of corruption in the database
description of the finacial institution. I went round-and-round with
MS Tech Support before something they suggested made me think of doing
the above.

Bob

My bank has recently changed it web services provider, so I've had to
disable & re-enable online services. When I try to set-up online services,
I get to the "Log on to (bank)" page in Money2004, where it asks for my User
ID: & Password. Under password, it has the message, "Your Password must be
exactly 0 characters." No matter what I type, it complains with a message
box:
"Your password cannot contain alphabetic characters"
"Your password cannot contain numeric characters"
"Your password cannot contain special characters"
"You must enter a User ID and Password" (if I leave it blank)

All of these messages are produced my Money without attempting to connect to
my bank.

How do I reset how it thinks my bank wants? (I did an "Update Now" with
"Get the Latest Money updates" checked several times)

--
Truth,
James Curran [MVP]
www.NJTheater.com (Professional)
www.NovelTheory.com (Personal)