It is not a good idea to delete Cookies because you will lose some
site customizing that uses cookies. Use an antispy program to ger rid
of the worse offenders. I think only the IE temp files need to be
deleted because Money uses this and not cookies.

Also there is a 1 yr limitation to auto account download / update and
stock price updates with the Standard Edition. 3yrs with Deluxe
version. Maybe that's the problem?

Right click desktop IE icon > Properties > Delete Temporary files.

arthur
-----
On Fri, 28 May 2004 19:51:00 -0700, <anonymous> wrote:
- quote -

- quote -

explorer

Tools---> Internet options

I cleaned out my browser cache and this solved the
problem of not being able to use active statements. This
is retarded. There should be an easy way of making sure
the files are not the same so that the browser thinks
they are the same file...ridiculous...
- quote -

I have been having this problem for some time now as
well. It never shows an error, however, if you try to
download the active statement (mine is from wells fargo)
the window appears for a second, and then disappears and
never puts the transactions into money...I am using money
2004. I have seen this problem come and go over the 5
months I have owned this software. I wish they would fix
the stupid software, and leave it alone in this area!
That KB Q312814 has nothing to do with our problems. We
do not receive any error messages at all. I think in the
time I have owned money, this has not worked most of the
time. Ticks me off!


- quote -

I have the same problem. I have tryed to download
statements at different times and I still have the same
problem. I haven't been able to Download since May 14, If
that helps.
Thanks,
Shauna
- quote -

Regina is talking about the MS Knowledge Base which is a repository of a
large number of articles about MS Products, problems and solutions.Go to
http://support.microsoft.com/

--
Regards
Bob Peel,
Microsoft MVP - Money

For UK tips & fixes see
http://support.microsoft.com/default...d=fh;EN-GB;mny.
For wishes or suggestions see
http://register.microsoft.com/mswish/suggestion.asp
or for UK wishes email to mnyukwsh[at]microsoft.com.

"Bridgett" <anonymous[at]discussions.microsoft.com> wrote in message
news:1250a01c44290$2e1309e0$a101280a[at]phx.gbl...
- quote -

Thank you Regina,
I am not sure what you mean by KB article.
Bridgett
- quote -

Greetings bridgett:

The cause of your problem may be a bad schedule item. To determine the root
casue, you can either open the sample money file and attempt to download
your bank statement or follow the instructions in this KB article. MSKB:
Q312814 "damaged" scheduled item

Regards
Regina

"bridgett" <anonymous[at]discussions.microsoft.com> wrote in message
news:1237c01c4427f$3ccffd00$a001280a[at]phx.gbl...
- quote -

I have money 2003 standard. I have downloaded bank
statements directly for over 1yr. Now I can not
download. I does not give me an error. It flashes as if
it is downloading but then does nothing. I did update
money recently. Did money block some institutions from
being able to download unless they "partner" with ms money.