I do download quotes. I do not download transaction data.

"Arge" <bigbc37(nospam)[at]hotmail.com> wrote in message
news:eV4MmuaTEHA.2908[at]TK2MSFTNGP10.phx.gbl...
- quote -

Hi Dick

I believe you hit it on that one. Although I only use the Portfolio and MSN
Bill Pay, I am starting to believe that my problems stem from the Portfolio.

Bob
"Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote in
message news:%23XBwcGWTEHA.3016[at]tk2msftngp13.phx.gbl...
- quote -

Hi Arthur

When I was having my major problems about a year ago, I had been using Money
for about 6 months and since Microsoft could not resolve the problem, they
offered to refund my money. I declined and although NOT without problems I
am still using it.

Bob
"Arthur" <no.body.lives.here[at]xoxy.net> wrote in message
news:gtlac0plrahrkm1m1qkvso0qgqfi9r7on9[at]4ax.com...
- quote -

Yes. I've manually entered all of my data in Money (save investment quotes)
for over ten years and something like 40,000 split elements/investment
activities. That's about 10 per day.

Only if you view the only reason to use the software as downloading
transaction data.

I guess I'd look at it this way: if I wanted to keep track of how much the
banks think I have/owe rather than how much I think I have/owe, why would I
use Money at all? One of the reasons I don't download is that I want to keep
my view of my situation, rather than accepting the banks as fact. I also
keep track at a fairly granular level of where the money comes from and goes
to. Having a transaction download and then having to split it my self is not
much different than splitting it myself in the first place.

"13hockey" <michael.kelly[at]on.aibn.com> wrote in message
news:b2c65ece.0406081059.4be71e60[at]posting.google.com...
- quote -

If you don't download, you manually enter all data for your accounts?
That seems to defeat the reason for the software doesn't it.
I am in Canada and we can download but Royal Bank isn't on list of
banks that really does business with Money, are there other Royal Bank
of Canada clients with similar problems?

"Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote in message news:<#XBwcGWTEHA.3016[at]tk2msftngp13.phx.gbl> ...
- quote -

There may also be a correlation to the fact that I don't download, and don't
have "corruption" problems with a 50MB+ file and your experiences with a 20 MB file and downloaded transaction data.

"13hockey" <michael.kelly[at]on.aibn.com> wrote in message
news:b2c65ece.0406080538.1be05729[at]posting.google.com...
- quote -

My file is about 37 MB, which is probably 17 MB too big, the problem
shows itself with the transactions downloading but not being shown, I
have backed up every time I have used Money, but how do I know which
file is uncorrupt?

Arthur <no.body.lives.here[at]xoxy.net> wrote in message news:<gtlac0plrahrkm1m1qkvso0qgqfi9r7on9[at]4ax.com> ...
- quote -

If you purchased a retail license in the US less than 30 days ago, see
http://umpmfaq.info/faqdb.php?q=49.

"Arthur" <no.body.lives.here[at]xoxy.net> wrote in message
news:gtlac0plrahrkm1m1qkvso0qgqfi9r7on9[at]4ax.com...
- quote -

I think you are correct. Forgot that only 8 months of some kind of
data blew it away. Next question is how does one get a refund for
defective merchandise, and useless support?

arthur
--------
On Mon, 7 Jun 2004 21:44:04 -0600, "Dick Watson" wrote:
- quote -

It got you off the phone, but it may not be true. Speaking as someone with
an as-yet uncorrupted 50MB file, that is.

"13hockey" <michael.kelly[at]on.aibn.com> wrote in message
news:b2c65ece.0406071812.23abea25[at]posting.google.com...
- quote -

How large in kbytes is your .mny and .mbf files? That might save the
rest of us from this problem.

So why can't they at least code a test for their limits which they
must know? That would be an easy to do curruption prevention until
they can work out design changes. Rhetorical question.

arthur
--
On 7 Jun 2004 19:12:16 -0700, (13hockey) wrote:
- quote -

I tried import and export, too many errors, so I went back 8 months
and hand added all the data and now I think I am corrupt again, I too
was told by Microsoft my file was corrupt, they admit that if the file
is too large, you will get corruption.
"Faith Risa" <faith[at]zendog.nospam.net> wrote in message news:<#Zu8u6vQEHA.1312[at]TK2MSFTNGP12.phx.gbl> ...
- quote -

I actually did open a ticket with MS--I needed to go through the
export/import process. So far, so good.
Thanks to all.


"Arge" <bigbc37(nospam)[at]hotmail.com> wrote in message
news:u$NbETOQEHA.2520[at]TK2MSFTNGP11.phx.gbl...
- quote -

I too had this corruption problem and spent a lot of hours on the phone with
MS Support. The resolution was an export re-import of all accounts. A big
hassle as they do not always import properly. A hint is to establish empty
accounts of the same names as your originals before the import. This problem
first occurred for me in Money 2004 a couple of months after upgrading from
2002.

GWL

It is impractical for a software developer to test every logic path
under every situation and variation even though the number of Machine
States is finite. Therefore they can not know what bugs they still
have until they are encountered.

One can not prove a negative so they can not prove that they do not
have software bugs ( of any sort ). The fact that they get 1
complaint means that there is an error somewhere. It might be
hardware (undiscovered disk errors) or software. It might be a good
idea to run a long Scandisk read/write test overnight.

If MS gives a damn they should ask a customer with such a problem to
copy the data file to a CDROM and send it to their developers for
analysis. I know that not every customer has a R/W CDROM but they
only need a couple of samples. I can understand that MS will not
support a product beyond some reasonable time period, but these are
new leases. Fix or refund or fight.

The anti-dinosaur company has become a customer-be-damned dinosaur.

arthur
an ancient DP guru
--
On Sun, 23 May 2004 12:41:09 -0400, "Arge" wrote:
- quote -

No way, I too wouldn't trust MS with my info online, though
who knows whether they really do or don't send the data
back to their servers.

I use online connectivity to my bank to download
transactions, and I update internet quotes, I'm guessing
that's what was fixed. I've tried doing things like
closing and deleting all of my accounts, and still nothing.

I'm very disappointed, though from what I've been reading
about recent versions of Quicken, sounds like that's also a
piece of garbage.

Microsoft and Intuit and other software developers should
be held financially liable for their products. That's when
quality might actually become a priority.

-Nick


- quote -

Hi Faith and the rest of the users have corruption problems.

Open a case with Microsoft as they do no feel that have a corruption
problems as they say they get very few complaints about it.

Bob
"Faith Risa" <faith[at]zendog.nospam.net> wrote in message
news:ep8tDzCQEHA.2348[at]TK2MSFTNGP10.phx.gbl...
- quote -

Are you using the MS .NET interface? You mention "it fixed online
records" and I'm guessing that is the PC to web .NET interface and
maybe that is flakey? I never liked the idea of my personal data in
cyberspace.

You can easily copy your .mny file to another directory and rename it
and experiment removing one thing at a time until it no longer fails.
I would start with non-mainstream things like saved reports and such.
Trimming large accounts of old data. etc.

Wonderful that Microsh.. can't take your file and send it to the
developers for debugging. They operate like a trailer trash software
company.

arthur
--
On Sat, 22 May 2004 09:17:35 -0700, "Nick Triantos" wrote:
- quote -

I'm sure it's in the file, not the app, as I can open the
sample money file that came with MS Money. My money file
is also on the order of 10MB, certainly not too big.

Thanks for the ideas, though.

-Nick

- quote -

13,060k...

"Arthur" <no.body.lives.here[at]xoxy.net> wrote in message
news:5q8va0dqbduc2ng33l1bemj003pil4tetv[at]4ax.com...
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