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| OOPS! I just found an addition backup I had forgotten. I'm sorry if you wasted time the whole sob story. Regards & thanks, "MadMonk" <madmonk_1[at]comcast.netTAIL> wrote in message news:uvIIssROEHA.3380[at]TK2MSFTNGP11.phx.gbl... - quote - > Hello all, > Money 2004 is my first experience with MS Money; I have been a long-time > Quicken user. When I installed Money 2004 then imported my Quicken Data > I had a lot of homework to do: balancing accounts, etc. At first I made > a lot of mistakes so I started a new file and started over. This second > try worked out well. I kept both files and their backups. Recently I > decided to delete the original file which I hadn't used for months and > rename the file I had been using. It seemed very straightforward. > What a disaster! I ended up with a totally blank file: no accounts, no > registers, no history, no settings, no nothing; only the generic Money > pages with none of my information. > I tried to restore a backed up file, but the results were the same. > Even opening the unrenamed restored file left me with nothing. > PLEASE! What's happening, and what do I do about it? > Just as importantly, I tried to call the telephone support # given at > the web site (425-637-9308) and got a nice welcome to MS Gaming support > and was informed that there would be a long wait. I hung up. Does > anyone know what's going on? Can anyone help? Its essential I get a > quick answer because my credit card was cancelled due to fraudulent > purchases. I have a lot of companies to notify and auto- that will be > processed and refused if I dont. > With many thinks in advance, > -- > MadMonk > Chop the TAIL to send the mail. |
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| Hello all, Money 2004 is my first experience with MS Money; I have been a long-time Quicken user. When I installed Money 2004 then imported my Quicken Data I had a lot of homework to do: balancing accounts, etc. At first I made a lot of mistakes so I started a new file and started over. This second try worked out well. I kept both files and their backups. Recently I decided to delete the original file which I hadn't used for months and rename the file I had been using. It seemed very straightforward. What a disaster! I ended up with a totally blank file: no accounts, no registers, no history, no settings, no nothing; only the generic Money pages with none of my information. I tried to restore a backed up file, but the results were the same. Even opening the unrenamed restored file left me with nothing. PLEASE! What's happening, and what do I do about it? Just as importantly, I tried to call the telephone support # given at the web site (425-637-9308) and got a nice welcome to MS Gaming support and was informed that there would be a long wait. I hung up. Does anyone know what's going on? Can anyone help? Itīs essential I get a quick answer because my credit card was cancelled due to fraudulent purchases. I have a lot of companies to notify and auto- that will be processed and refused if I donīt. With many thinks in advance, -- MadMonk Chop the TAIL to send the mail. |
| Tags |
| 2004, file, money, recover |
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