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  #10  
Old 04-22-2004, 12:16 PM
Steve Zurlo
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Posts: n/a
Default Re: Crash after downloading transactions

Update.
It's not entirely fixed. Upon closer examination I discovered that most of
my other credit card payments CAN be modified in the credit card account.
For some reason this one cannot. I thought that was normal operation
because I have seen that message before. Not sure what the criteria is for
determining which transfer/credit card payments can only be modified in the
account they came from. My downloads are working fine, and this transaction
has been cleared so I guess I'll just leave it. The other thing I
discovered as the result of searching the Microsoft KB is that the error
saying that the transaction could not be recorded indicates a corrupt data
file. Since that error went away after I modified the other side of this
transactions I'm going to "assume" that corruption has now been repaired.
Quick and standard file repairs find no bad records.

Steve Z.


"Steve Zurlo" <stevez[at]snaztech.com> wrote in message
news:nwAhc.28784$6m4.1215299[at]twister.southeast.rr.com...
- quote -

> FIXED!
> I fixed it. Following is a detailed description of what I found/did. Maybe
> it will help another user.
> OK. Having tried everything else I figured that since it was dying AFTER
> downloading transactions, maybe it had something to do with transaction
> matching and maybe there was something wrong with one of my transactions

in
> Money that it was trying to match to. Based on that assumption I decided

to
> edit and then resave all my unreconciled transactions by simply adding a

"1"
> to the memo field and saving. All went fine until I came to an ePay
> transaction for one of my credit cards. I was able to open the
> transaction and all looked fine with a category of Credit Card Payment and

a
> sub category of the account it was supposed to go to, however, when I

added
> the "1" to the memo field, I got an error saying the transaction could not
> be recorded. No other information. So I went to the account for that

credit
> card and found the corresponding entry for that ePay. I knew I should not
> be able to edit this transaction here because you can only edit this type

of
> transaction in the account it came from, but to my surprise I was able to
> double click it, modify the memo field and save the record. Mystified, I
> tried to double click it again to see if my change stuck, and this time I
> was given the message that I could only modify this transaction in the
> account it came from! So I went back to the problem account and once

again
> tried to add a "1" to the memo. Now it let me save it. However, the

category
> changed from Credit Card Payment to Transfer for some reason. I changed it
> back to Credit Card Payment and saved it again. I then downloaded my
> transactions from the bank and got no error. One of the transactions that
> was downloading was in fact the problem credit card payment.
> My guess is that whatever was wrong with that one transaction was making

the
> transaction matching function die.
> Took me all day to fix this. I hope someone else finds this on google some
> day and it saves them a bunch of time
> Steve Z.
> "Steve Zurlo" <stevez[at]snaztech.com> wrote in message
> news:CVzhc.28777$6m4.1211262[at]twister.southeast.rr.com...
> > Yes.
> > > "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message

> > news:rdid80hn3g49b38al7l44khn49ru2bou8i[at]4ax.com...
> > > In microsoft.public.money, Steve Zurlo wrote:
> > > > > > Cal,
> > > > > > > Thanks for the idea, but I did everything exactly as you instructed

and
> I
> > > > still get the exact same error. I kind of suspected I would since I

> can
> > > > take this Money data file to a different computer with a clean

> > installation
> > > > of Money on it and get there same error there too. Sure sounds like

> there
> > is
> > > > something wrong with the file.
> > > > > Did you try File-> RepairMoneyFile-> StandardFileRepair then?
> > > > > > > > > > > Steve
> > > > > > > > > > "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
> > > > news:92ad8091lrli7ce7e8k2imnbdmd2480v91[at]4ax.com...
> > > > > In microsoft.public.money, Steve Zurlo wrote:
> > > > > > > > > > All of the sudden Money 2004 crashes after downloading

transactions
> > from
> > > > my
> > > > > > bank. The download completes, but when the list of statements

> > appears,
> > > > > > which shows that I have new transactions, it immediately crashes.

> > After
> > > > > > that, I can access the account in question, and it says there are

9
> > > > > > transactions to view, but they do not actually appear.
> > > > > > > > > I don't know about the crash, but this should help the other
> > > > > symptoms: in Internet Explorer delete your browser temporary files
> > > > > with Tools-> InternetOptions-> DeleteFiles.
> > > > > > > > > You might want to decrease
> > > > > the size of the Tools-> InternetOptions-> Settings Amount of disk
> > > > > space to use to perhaps 50MB with dialup or 20 MB with broadband.
> > > > > > > > > Then in Money do File-> RepairMoneyFile-> QuickFileRepair for good
> > > > > measure.
> > > > > >

  #9  
Old 04-22-2004, 11:45 AM
Steve Zurlo
Guest
 
Posts: n/a
Default Re: Crash after downloading transactions

Amy,

Thanks again for the tips, but it's fixed now. It was a bad ePay
transaction. I'm guessing that bad transaction was making the transaction
matching function fail. You can read my entire description of my findings
back a few posts in this thread.

Steve Z

"Amy Gray" <JudgeAmyGrayNOSPAM[at]hotmail.com> wrote in message
news:1t2e8053vahu8q120vibtem574gd0r8ro6[at]4ax.com...
- quote -

> On Wed, 21 Apr 2004 18:11:30 GMT, "Steve Zurlo" <stevez[at]snaztech.com> wrote:
> > Thanks for the tip, but Money starts fine for me and does everything else
> > fine as well except downloading transactions. I don't have J Fax.

> But the point is maybe something else running that is preventing the
> downloads.
> So try stopping everything and see if it runs. If it does you can
> attempt to narrow down the culprit.
> -----= Posted via Newsfeeds.Com, Uncensored Usenet News =-----
> http://www.newsfeeds.com - The #1 Newsgroup Service in the World!
> -----== Over 100,000 Newsgroups - 19 Different Servers! =-----



  #8  
Old 04-22-2004, 12:06 AM
Amy Gray
Guest
 
Posts: n/a
Default Re: Crash after downloading transactions

On Wed, 21 Apr 2004 18:09:35 GMT, "Steve Zurlo" <stevez[at]snaztech.comwrote:

- quote -

> Thanks for the idea, but I did everything exactly as you instructed and I
> still get the exact same error. I kind of suspected I would since I can
> take this Money data file to a different computer with a clean installation
> of Money on it and get there same error there too. Sure sounds like there is
> something wrong with the file.

Unless you have the same program running on each computer that
is interferring.


-----= Posted via Newsfeeds.Com, Uncensored Usenet News =-----
http://www.newsfeeds.com - The #1 Newsgroup Service in the World!
-----== Over 100,000 Newsgroups - 19 Different Servers! =-----
  #7  
Old 04-22-2004, 12:04 AM
Amy Gray
Guest
 
Posts: n/a
Default Re: Crash after downloading transactions

On Wed, 21 Apr 2004 18:11:30 GMT, "Steve Zurlo" <stevez[at]snaztech.comwrote:

- quote -

> Thanks for the tip, but Money starts fine for me and does everything else
> fine as well except downloading transactions. I don't have J Fax.

But the point is maybe something else running that is preventing the
downloads.

So try stopping everything and see if it runs. If it does you can
attempt to narrow down the culprit.


-----= Posted via Newsfeeds.Com, Uncensored Usenet News =-----
http://www.newsfeeds.com - The #1 Newsgroup Service in the World!
-----== Over 100,000 Newsgroups - 19 Different Servers! =-----
  #6  
Old 04-21-2004, 08:07 PM
Steve Zurlo
Guest
 
Posts: n/a
Default Re: Crash after downloading transactions


FIXED!

I fixed it. Following is a detailed description of what I found/did. Maybe
it will help another user.

OK. Having tried everything else I figured that since it was dying AFTER
downloading transactions, maybe it had something to do with transaction
matching and maybe there was something wrong with one of my transactions in
Money that it was trying to match to. Based on that assumption I decided to
edit and then resave all my unreconciled transactions by simply adding a "1"
to the memo field and saving. All went fine until I came to an ePay
transaction for one of my credit cards. I was able to open the
transaction and all looked fine with a category of Credit Card Payment and a
sub category of the account it was supposed to go to, however, when I added
the "1" to the memo field, I got an error saying the transaction could not
be recorded. No other information. So I went to the account for that credit
card and found the corresponding entry for that ePay. I knew I should not
be able to edit this transaction here because you can only edit this type of
transaction in the account it came from, but to my surprise I was able to
double click it, modify the memo field and save the record. Mystified, I
tried to double click it again to see if my change stuck, and this time I
was given the message that I could only modify this transaction in the
account it came from! So I went back to the problem account and once again
tried to add a "1" to the memo. Now it let me save it. However, the category
changed from Credit Card Payment to Transfer for some reason. I changed it
back to Credit Card Payment and saved it again. I then downloaded my
transactions from the bank and got no error. One of the transactions that
was downloading was in fact the problem credit card payment.
My guess is that whatever was wrong with that one transaction was making the
transaction matching function die.
Took me all day to fix this. I hope someone else finds this on google some
day and it saves them a bunch of time

Steve Z.


"Steve Zurlo" <stevez[at]snaztech.com> wrote in message
news:CVzhc.28777$6m4.1211262[at]twister.southeast.rr.com...
- quote -

> Yes.
> "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
> news:rdid80hn3g49b38al7l44khn49ru2bou8i[at]4ax.com...
> > In microsoft.public.money, Steve Zurlo wrote:
> > > > Cal,
> > > > > Thanks for the idea, but I did everything exactly as you instructed and

I
> > > still get the exact same error. I kind of suspected I would since I

can
> > > take this Money data file to a different computer with a clean

> installation
> > > of Money on it and get there same error there too. Sure sounds like

there
> is
> > > something wrong with the file.
> > > Did you try File-> RepairMoneyFile-> StandardFileRepair then?
> > > > > > > Steve
> > > > > > > "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
> > > news:92ad8091lrli7ce7e8k2imnbdmd2480v91[at]4ax.com...
> > > > In microsoft.public.money, Steve Zurlo wrote:
> > > > > > > > All of the sudden Money 2004 crashes after downloading transactions

> from
> > > my
> > > > > bank. The download completes, but when the list of statements

> appears,
> > > > > which shows that I have new transactions, it immediately crashes.

> After
> > > > > that, I can access the account in question, and it says there are 9
> > > > > transactions to view, but they do not actually appear.
> > > > > > > I don't know about the crash, but this should help the other
> > > > symptoms: in Internet Explorer delete your browser temporary files
> > > > with Tools-> InternetOptions-> DeleteFiles.
> > > > > > > You might want to decrease
> > > > the size of the Tools-> InternetOptions-> Settings Amount of disk
> > > > space to use to perhaps 50MB with dialup or 20 MB with broadband.
> > > > > > > Then in Money do File-> RepairMoneyFile-> QuickFileRepair for good
> > > > measure.

> >


  #5  
Old 04-21-2004, 07:26 PM
Steve Zurlo
Guest
 
Posts: n/a
Default Re: Crash after downloading transactions

Yes.

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:rdid80hn3g49b38al7l44khn49ru2bou8i[at]4ax.com...
- quote -

> In microsoft.public.money, Steve Zurlo wrote:
> > Cal,
> > > Thanks for the idea, but I did everything exactly as you instructed and I

> > still get the exact same error. I kind of suspected I would since I can
> > take this Money data file to a different computer with a clean

installation
> > of Money on it and get there same error there too. Sure sounds like there

is
> > something wrong with the file.

> Did you try File-> RepairMoneyFile-> StandardFileRepair then?
> > > Steve
> > > > "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message

> > news:92ad8091lrli7ce7e8k2imnbdmd2480v91[at]4ax.com...
> > > In microsoft.public.money, Steve Zurlo wrote:
> > > > > > All of the sudden Money 2004 crashes after downloading transactions

from
> > my
> > > > bank. The download completes, but when the list of statements

appears,
> > > > which shows that I have new transactions, it immediately crashes.

After
> > > > that, I can access the account in question, and it says there are 9
> > > > transactions to view, but they do not actually appear.
> > > > > I don't know about the crash, but this should help the other
> > > symptoms: in Internet Explorer delete your browser temporary files
> > > with Tools-> InternetOptions-> DeleteFiles.
> > > > > You might want to decrease
> > > the size of the Tools-> InternetOptions-> Settings Amount of disk
> > > space to use to perhaps 50MB with dialup or 20 MB with broadband.
> > > > > Then in Money do File-> RepairMoneyFile-> QuickFileRepair for good
> > > measure.


  #4  
Old 04-21-2004, 07:22 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Crash after downloading transactions

In microsoft.public.money, Steve Zurlo wrote:

- quote -

> Cal,
> Thanks for the idea, but I did everything exactly as you instructed and I
> still get the exact same error. I kind of suspected I would since I can
> take this Money data file to a different computer with a clean installation
> of Money on it and get there same error there too. Sure sounds like there is
> something wrong with the file.


Did you try File-> RepairMoneyFile-> StandardFileRepair then?


- quote -

> Steve
> "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
> news:92ad8091lrli7ce7e8k2imnbdmd2480v91[at]4ax.com...
> > In microsoft.public.money, Steve Zurlo wrote:
> > > > All of the sudden Money 2004 crashes after downloading transactions from

> my
> > > bank. The download completes, but when the list of statements appears,
> > > which shows that I have new transactions, it immediately crashes. After
> > > that, I can access the account in question, and it says there are 9
> > > transactions to view, but they do not actually appear.
> > > I don't know about the crash, but this should help the other

> > symptoms: in Internet Explorer delete your browser temporary files
> > with Tools-> InternetOptions-> DeleteFiles.
> > > You might want to decrease

> > the size of the Tools-> InternetOptions-> Settings Amount of disk
> > space to use to perhaps 50MB with dialup or 20 MB with broadband.
> > > Then in Money do File-> RepairMoneyFile-> QuickFileRepair for good

> > measure.


  #3  
Old 04-21-2004, 06:11 PM
Steve Zurlo
Guest
 
Posts: n/a
Default Re: Crash after downloading transactions

Amy,

Thanks for the tip, but Money starts fine for me and does everything else
fine as well except downloading transactions. I don't have J Fax.

Steve

"Amy Gray" <JudgeAmyGrayNOSPAM[at]hotmail.com> wrote in message
news:f0ed80h648dbpce8p6cffdg4bqu76svole[at]4ax.com...
- quote -

> On Wed, 21 Apr 2004 15:52:02 GMT, "Steve Zurlo" <stevez[at]snaztech.com> wrote:
> > All of the sudden Money 2004 crashes after downloading transactions from

my
> > bank. The download completes, but when the list of statements appears,
> > which shows that I have new transactions, it immediately crashes. After
> > that, I can access the account in question, and it says there are 9
> > transactions to view, but they do not actually appear.
> > See screenshot for exact error http://home.sc.rr.com/szurlo/crash.jpg
> > > I have restored a backup and redone the download a number of times. No

help.
> > I have done both a quick and a level 2 file recovery. No help.
> > I have uninstalled and reinstalled Money. No help.
> > I have even installed Money on a different computer and tried downloading

to
> > that one. Same error.
> > Please someone tell me there is a fix for this. My entire financial

life
> > is in this file.

> Try doing CTRL ALT DEL and strop all processes excpept systray and
> explorer. Try money again.
> I had a problem with money not loading and found I had to
> stop J fax from loading to get money to run.
> -----= Posted via Newsfeeds.Com, Uncensored Usenet News =-----
> http://www.newsfeeds.com - The #1 Newsgroup Service in the World!
> -----== Over 100,000 Newsgroups - 19 Different Servers! =-----



  #2  
Old 04-21-2004, 06:09 PM
Steve Zurlo
Guest
 
Posts: n/a
Default Re: Crash after downloading transactions

Cal,

Thanks for the idea, but I did everything exactly as you instructed and I
still get the exact same error. I kind of suspected I would since I can
take this Money data file to a different computer with a clean installation
of Money on it and get there same error there too. Sure sounds like there is
something wrong with the file.

Steve


"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:92ad8091lrli7ce7e8k2imnbdmd2480v91[at]4ax.com...
- quote -

> In microsoft.public.money, Steve Zurlo wrote:
> > All of the sudden Money 2004 crashes after downloading transactions from

my
> > bank. The download completes, but when the list of statements appears,
> > which shows that I have new transactions, it immediately crashes. After
> > that, I can access the account in question, and it says there are 9
> > transactions to view, but they do not actually appear.

> I don't know about the crash, but this should help the other
> symptoms: in Internet Explorer delete your browser temporary files
> with Tools-> InternetOptions-> DeleteFiles.
> You might want to decrease
> the size of the Tools-> InternetOptions-> Settings Amount of disk
> space to use to perhaps 50MB with dialup or 20 MB with broadband.
> Then in Money do File-> RepairMoneyFile-> QuickFileRepair for good
> measure.



  #1  
Old 04-21-2004, 06:08 PM
Amy Gray
Guest
 
Posts: n/a
Default Re: Crash after downloading transactions

On Wed, 21 Apr 2004 15:52:02 GMT, "Steve Zurlo" <stevez[at]snaztech.comwrote:

- quote -

> All of the sudden Money 2004 crashes after downloading transactions from my
> bank. The download completes, but when the list of statements appears,
> which shows that I have new transactions, it immediately crashes. After
> that, I can access the account in question, and it says there are 9
> transactions to view, but they do not actually appear.
> See screenshot for exact error http://home.sc.rr.com/szurlo/crash.jpg
> I have restored a backup and redone the download a number of times. No help.
> I have done both a quick and a level 2 file recovery. No help.
> I have uninstalled and reinstalled Money. No help.
> I have even installed Money on a different computer and tried downloading to
> that one. Same error.
> Please someone tell me there is a fix for this. My entire financial life
> is in this file.

Try doing CTRL ALT DEL and strop all processes excpept systray and
explorer. Try money again.

I had a problem with money not loading and found I had to
stop J fax from loading to get money to run.



-----= Posted via Newsfeeds.Com, Uncensored Usenet News =-----
http://www.newsfeeds.com - The #1 Newsgroup Service in the World!
-----== Over 100,000 Newsgroups - 19 Different Servers! =-----
 
Old 04-21-2004, 05:00 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Crash after downloading transactions

In microsoft.public.money, Steve Zurlo wrote:

- quote -

> All of the sudden Money 2004 crashes after downloading transactions from my
> bank. The download completes, but when the list of statements appears,
> which shows that I have new transactions, it immediately crashes. After
> that, I can access the account in question, and it says there are 9
> transactions to view, but they do not actually appear.


I don't know about the crash, but this should help the other
symptoms: in Internet Explorer delete your browser temporary files
with Tools-> InternetOptions-> DeleteFiles.

You might want to decrease
the size of the Tools-> InternetOptions-> Settings Amount of disk
space to use to perhaps 50MB with dialup or 20 MB with broadband.

Then in Money do File-> RepairMoneyFile-> QuickFileRepair for good
measure.
  #-1  
Old 04-21-2004, 03:52 PM
Steve Zurlo
Guest
 
Posts: n/a
Default Crash after downloading transactions

All of the sudden Money 2004 crashes after downloading transactions from my
bank. The download completes, but when the list of statements appears,
which shows that I have new transactions, it immediately crashes. After
that, I can access the account in question, and it says there are 9
transactions to view, but they do not actually appear.
See screenshot for exact error http://home.sc.rr.com/szurlo/crash.jpg

I have restored a backup and redone the download a number of times. No help.
I have done both a quick and a level 2 file recovery. No help.
I have uninstalled and reinstalled Money. No help.
I have even installed Money on a different computer and tried downloading to
that one. Same error.
Please someone tell me there is a fix for this. My entire financial life
is in this file.

Thanks,

Steve Zurlo



 

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