Stan, Keep at it. I have tried repairing Money04 in
normal mode under control pannel in Add remove programs.
It whent through the process but did not fix the problem.

I did what you are doing, go in safe mode to complete my
work. While there I thought about unistalling, I received
a new error.

This new error is a windows installer issue while in safe
mode trying to uninstall Money04. I am now thinking this
is the problem and it is associated with mscofd.dll.

I will email MS via the passport BS they want us to use.

TK
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Set to None - didn't help

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Yes, I downloaded it from somewhere.

In microsoft.public.money, Stan wrote:

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So you did run msconfig as described in that QB article, right?
msconfig does not come with Windows 2000, but it can be added on.

In microsoft.public.money, Stan wrote:

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I would try reducing my video hardware acceleration for
troubleshooting purposes.

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No, Windows 2000 Professional. It is very strange. All other programs seems
to be ok. Apparently is is some driver or program that is loaded in Normal
mode, but I cannot find which one. I tried to stop all services, terminate
all processes - no result...

In microsoft.public.money, Stan wrote:

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Works in safe mode, but does not work with a clean boot. Hmmm. Are
you running XP Home?

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No, it does not

Well, if that's really the root cause, it doesn't seem right to blame it on
Microsoft. I do agree that it is unfortunate the thing is relatively exposed
to lots of these kinds of issues, but where viruses are involved, all bets
are off. But if you want to go to Quicken, be our guest:
http://www.buy.com/retail/product.as...7&loc=105&sp=1.

"Stan" <spam_me[at]yahoo.com> wrote in message
news:OShEgjAKEHA.2692[at]tk2msftngp13.phx.gbl...
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In microsoft.public.money, Stan wrote:

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If you try a clean boot as described in
http://support.microsoft.com/default...b;EN-US;310353, does
it work?

"Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote in
message news:ewsvN2$JEHA.208[at]tk2msftngp13.phx.gbl...
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That exactly what I have done after I exausted all other options. I spoke
with with two Microsoft support engineers from Money team and one from
Windows. The solution - reformat the hard drive, reinstall OS and all
programs. The reason for that that it there were traces of Trojan viruses
found on my computer and they don't want to spend time on that. I didn't
agree that it is the best course for me ...

I am considering switching to Quicken...

It's certainly not a pervasive problem and the only way Microsoft is going
to look to a workaround to this is if you hit them where it hurt$. To do
this, the best bet is always to open a support case directly with them at
http://support.microsoft.com.

"Stan" <spam_me[at]yahoo.com> wrote in message
news:eZ5gFq$JEHA.2624[at]TK2MSFTNGP09.phx.gbl...
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No, I haven't uninstalled it in safe mode. It works in safe mode. This is
the only way I can pay my bills... What a pain..

I think Microsoft should look for workaround for this problem.


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I am having the same problem. I had a virus as well,
Norton was off while I configured this new sytem. It is
gone now. So, when I start MS Money 2004 I get the error
message that lets me click here or send a report, that
crap. I tried to run Salvage.exe and it wanted only .mny
files so, I stoped trying to salvage the dll amd exe files.

Have you unistalled in safe mode and then reinstal? I am
in your shoes. Let me know what your next move is.

TK
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Oh, this what what I have done first!

1. I immediately found that the problem does not occur in Safe Mode which
means that it a confilct with either one of the drivers or program. Of
course I stopped all the services and manually terminated all processes. No
luck.

2. I extracted MFCOFD.DLL from Money CD

3. I uninstalled Money several times into a different folder.

I have seen the newsgroups articles you menitioned - nothing that can give
me a hit.

My point is that a program should be restored to the working state by
resintalling it if a computer is in a working state (which I know it is now)

I don't belive the reformating and reinstalling is a solution because you
will never find out what was really wrong. For example, a few posting
mentioned Microsoft IM9 as a possible culprit. What if I reinstall
everything and then install this IM and Money starts crashing? Reformat
again?

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To be perfectly blunt about it, I don't think you're looking close
enough, nor researching this thoroughly enough. You seem to want to
whine about MS support, rather than dig in your heels and figure out
what's really wrong.

For example, I see seven Microsoft Knowledge base articles, for Money
alone, that mention Mscofd (note: search in MS KB without the .dll
extension), and 290 newsgroup messages via google groups.

If this dll file is distributed and installed soley as part of the money
installation, then it follows that reinstalling Money will reinstall the
file on your system. If the file is not, or cannot be, installed when
re-installing Money, then figure out why that is, determine a
workaround, and you may have your fix.

The stuff I've read while scanning the various articles seem to indicate
there was a problem with this dll in Money versions for 98 and 99.
Newer newsgroup articles mention Money 2004 and this dll file, thus
there seems to be a new and different issue in M04. Have you tried the
workarounds that mention Money 2004? Have you tried the super salvage
utility? You mention your system was infected with some trojan viruses,
but is now clean. That raises suspicions about the innoculation
procedures the virus scanners use. Maybe you are using a virus scan and
repair program that restored an obsolete version of mscofd.dll, and thus
caused your problem, look in the virus scan log files for any hint of
this. Maybe that same virus program is preventing a newer copy of the
dll from being installed. (And perhaps MS Support knows more than they
are letting on in telling you to reformat and reinstall...).

One more suggestion, and then you need to go off on your own and do your
homework: Take take your money file to another machine, load Money 04 on
that machine, and see if you can successfully open and use the money
file. If you can, (which I'd expect you can), then the problem is not
in your money file, the problem is in the platform on the original
machine. Work from there to figure out why that is. If you are
successful, report back on the details.



Stan wrote:
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My data file is OK. I can open it in Safe Mode fine.

"SueK" <anonymous[at]discussions.microsoft.com> wrote in message
news:11de01c4263d$1d745400$a501280a[at]phx.gbl...
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I have found at least five other newsgroup postings with the same issue -
Money 2004 crash - MSCOFD.DLL. It appears that there is no solution...

My last hope was Microsoft Support. After spending several hours on the
phone I have got their workaround - reformat the hard drive, reinstall OS
and all programs. Wow!

It is an answer for this and all other problems! It should be posted on the
support web site and in Help-About. A universal solution!


"Retired Coal Miner" <...[at]...> wrote in message
news:ei48myaJEHA.4052[at]TK2MSFTNGP11.phx.gbl...
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I too had the same problem and it turned out to be a
corrupted file. Once I found a backup file that would open
the problem dissappeared. I had of course lost about 2
weeks worth of data I had to renter.

Good luck!

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Search for mscofd.dll in all of google.groups.com, and you'll see some
sugggestions. I never had such a problem, hence I'm not in a position
to judge the quality of the suggestions given there.

Post back and let us all know the results.

Stan wrote:
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