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  #2  
Old 02-21-2004, 05:32 PM
Bob Peel, MVP
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Posts: n/a
Default Re: money 2002

I understand that an update for M2004 got "grabbed" by M2002 and had a "bad"
effect on M2002.

To get rid of the bad update you need to uninstall and reinstall M2002 into
a different directory. This won't affect your data as that is all held in
the *.mny file.

The bad update has been removed from the MS Money updates, so once you have
reinstalled all should be well.

--
Regards
Bob Peel,
Microsoft MVP - Money
Hints/Tips
http://support.microsoft.com/default...d=fh;EN-GB;mny
UK Wishes/Suggestions
mnyukwsh[at]microsoft.com

<anonymous[at]discussions.microsoft.com> wrote in message
news:13bce01c3f89c$fa880270$a301280a[at]phx.gbl...
- quote -

> Same problem here. I smell a rat. What OS are you using?
> We're using 2000 along with money 2002. We have no need to
> upgrade since we dont use money for anything other than a
> simple budget and balencing the checkbook via bank
> connection. Money 2002 offers everything we need. Anyway,
> I reinstalled, uninstalled and reinstalled and now money
> 2002 has gone from not doing anything when I click on the
> icon, to starting to load then it crashes.
> The information it gives me is the following:
> AppName: msmoney.exe AppVer: 10.0.0.731 ModName:
> mnyob99.dll
> ModVer: 10.0.0.731 Offset: 000417a1
> I think one of M$'s offical upgrades killed my money 2002.
> I bet the solution I am going to find out I need to do is
> upgrade either my os, money or both. I could try upgrading
> my os but I fear that to be a huge overkill.
> > -----Original Message-----
> > please help me! i cannot get money to start on my
> > computer - i've been using money for over 5 years and
> > have never had this problem before. i wanted to send a
> > support request to microsoft, but they require the
> > product serial number - since i can't start the program,
> > i can't retrieve the number! what can i do? can anyone
> > help me??
> > .

>


  #1  
Old 02-21-2004, 05:05 PM
Guest
 
Posts: n/a
Default money 2002

Same problem here. I smell a rat. What OS are you using?
We're using 2000 along with money 2002. We have no need to
upgrade since we dont use money for anything other than a
simple budget and balencing the checkbook via bank
connection. Money 2002 offers everything we need. Anyway,
I reinstalled, uninstalled and reinstalled and now money
2002 has gone from not doing anything when I click on the
icon, to starting to load then it crashes.

The information it gives me is the following:

AppName: msmoney.exe AppVer: 10.0.0.731 ModName:
mnyob99.dll
ModVer: 10.0.0.731 Offset: 000417a1

I think one of M$'s offical upgrades killed my money 2002.
I bet the solution I am going to find out I need to do is
upgrade either my os, money or both. I could try upgrading
my os but I fear that to be a huge overkill.


- quote -

> -----Original Message-----
> please help me! i cannot get money to start on my
> computer - i've been using money for over 5 years and
> have never had this problem before. i wanted to send a
> support request to microsoft, but they require the
> product serial number - since i can't start the program,
> i can't retrieve the number! what can i do? can anyone
> help me??
> .

 
Old 02-20-2004, 09:42 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: money 2002

In microsoft.public.money, laura f wrote:

- quote -

> please help me! i cannot get money to start on my
> computer - i've been using money for over 5 years and
> have never had this problem before. i wanted to send a
> support request to microsoft, but they require the
> product serial number - since i can't start the program,
> i can't retrieve the number! what can i do? can anyone
> help me??


People have reported that if they enter a credit card number, and
had the Money 2002 problem, they have not been charged.

  #-1  
Old 02-20-2004, 09:34 PM
laura f
Guest
 
Posts: n/a
Default money 2002

please help me! i cannot get money to start on my
computer - i've been using money for over 5 years and
have never had this problem before. i wanted to send a
support request to microsoft, but they require the
product serial number - since i can't start the program,
i can't retrieve the number! what can i do? can anyone
help me??
 

Tags
2002, money


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