As far as we can tell the problem was caused by an Internet Update when
M2002 grabbed an update intended for M2004. In order to clear this you need
to follow Cal's instructions and DO NOT do an Internet update as that will
simply go back to square one.


--
Regards
Bob Peel,
Microsoft MVP - Money
Hints/Tips
http://support.microsoft.com/default...d=fh;EN-GB;mny
UK Wishes/Suggestions
mnyukwsh[at]microsoft.com

<anonymous[at]discussions.microsoft.com> wrote in message
news:12ca001c3f6b1$981a4a90$a401280a[at]phx.gbl...
- quote -

If you go back and read posts as far as Sunday 2/15 you
will know as much as anyone here.

Although some have suggested uninstalling and
reinstalling, I don't see why this should work if the
problem is actually caused by MSFT upgrading a database
somewhere, as someone thought. In any event, many of us
can't reinstall since we don't have anything to reinstall
from.

And yes I think you do lose all your data if you do that.
If I'm right on that last count, then spending the bucks
for a new program like Money 2004 or Quicken would
probably be a better option than trying to reinstall Money
2002 and continuing to struggle with it, if you lose all
your data either way.

- quote -

In microsoft.public.money, <anonymous[at]discussions.microsoft.comwrote:

- quote -


Yes.

There is a problem that is under investigation. In the interim you
can

1. Clear the Internet Temporary files in IE with
Tools-> InternetOptions-> DeleteFiles. This is easy, tho it does
not fix it in most cases.
2. Start Money again. If Money does not start, reinstall Money.
3. Do NOT do Internet Updates until you read that the problem is
resolved.

If this does not resolve the problem:

1. Remove Money
2. Reinstall Money to a new directory/folder.
3. Do NOT do Internet Updates until you read that the problem is
resolved.

I can't even get Money to open. I get a flash of an
hourglass and that's it. I've tried it from the desktop
icon and the start menu. Sounds like this is a universal
problem at the moment.
- quote -

No, I haven't fixed it. After reviewing a few of the
other messages on this site, I guess I'll wait until
Microsoft fixes the problem?? I don't know what else to
do.
- quote -

In microsoft.public.money, joe wrote:

- quote -

It has to do with people not being able to open Money 2002 after
performing Money updates.

- quote -

so how did you fix it?
or did you?

- quote -

- quote -

Would this happen to be refering to a problem with Money
being unable to verify online login? If so, I am having
the same problem. I found an old resolution that has you
register a dll file. It works until the next day and then
the same problem is back. The updates work after you
bring it up offline and then select update under tools.


- quote -

In microsoft.public.money, Stephanie wrote:

- quote -

You do not. Uninstalling does not delete your Money (*.mny) file. It
would not hurt to have an extra copy around, of course.

Be sure to not get Money Updates until you read that the problem is
fixed.

What a relief to know that I am not the only one. I've
been in a panic all week trying to figure out what was
going wrong. It took me over an hour to go through the
help options and get nowhere (they wanted the PID for my
program, which involves me opening the program!!). I
finally found this discussion group and feel much
better. I did notice that one suggestion was to remove
Money and reinstall it. I'm not terribly computer
savvy. If I do that, don't I lose everything in there?