Money 2004 Premium: Crash During Internet Update

#2 02-18-2004, 03:37 AM

Larry McQueary wrote:

- quote -

> Larry McQueary wrote:
> > Since about 3 days ago, Money 2004 Premium fails when I try to do an
> > Internet Update. I get one of these error dialogs:
> > > "Microsoft Money has encountered a problem and needs to close. We are
> > sorry for the inconvenience."
> > > When I view the error report details, I get this:
> > > AppName: msmoney.exe AppVer: 12.0.0.613 ModName: mscofd.dll
> > ModVer: 12.0.0.613 Offset: 0000f8b9
> > > Anyone else have this problem? Any solution?
> > > I am running XP Pro with all the latest patches.
> > > Thanks,
> > Larry M
> Update: This seems to only occur during the "Synching With MSN Money"
> phase. Is there any way to permanently disable this? I have to manually
> de-select it every time I choose "Update Now". However, doing do
> definitely stops the crash.
> Larry

Problem solved (for me at least). Tools-> Change My Web Access Options.
Check the box to delete all MSN Money information, and voila. No more
MSN Money synch. Hooray! Hopefully the bug will get fixed sometime
before I feel the urge to use MSN Money (which, in the last 3 years, has
been seldom).

#1 02-18-2004, 03:27 AM

Larry McQueary wrote:

- quote -

> Since about 3 days ago, Money 2004 Premium fails when I try to do an
> Internet Update. I get one of these error dialogs:
> "Microsoft Money has encountered a problem and needs to close. We are
> sorry for the inconvenience."
> When I view the error report details, I get this:
> AppName: msmoney.exe AppVer: 12.0.0.613 ModName: mscofd.dll
> ModVer: 12.0.0.613 Offset: 0000f8b9
> Anyone else have this problem? Any solution?
> I am running XP Pro with all the latest patches.
> Thanks,
> Larry M

Update: This seems to only occur during the "Synching With MSN Money"
phase. Is there any way to permanently disable this? I have to manually
de-select it every time I choose "Update Now". However, doing do
definitely stops the crash.

Larry

02-18-2004, 02:00 AM

My Money 2004 Std version just started crashing on startup
as yours does. I uninstalled it and reinstalled it. Now
it only crashes when I try to view the portolio view.
Strange?
- quote -

> -----Original Message-----
> Since about 3 days ago, Money 2004 Premium fails when I
try to do an
> Internet Update. I get one of these error dialogs:
> "Microsoft Money has encountered a problem and needs to
close. We are
> sorry for the inconvenience."
> When I view the error report details, I get this:
> AppName: msmoney.exe AppVer: 12.0.0.613 ModName:
mscofd.dll
> ModVer: 12.0.0.613 Offset: 0000f8b9
> Anyone else have this problem? Any solution?
> I am running XP Pro with all the latest patches.
> Thanks,
> Larry M
> .

#-1 02-18-2004, 01:07 AM

Since about 3 days ago, Money 2004 Premium fails when I try to do an
Internet Update. I get one of these error dialogs:

"Microsoft Money has encountered a problem and needs to close. We are
sorry for the inconvenience."

When I view the error report details, I get this:

AppName: msmoney.exe AppVer: 12.0.0.613 ModName: mscofd.dll
ModVer: 12.0.0.613 Offset: 0000f8b9

Anyone else have this problem? Any solution?

I am running XP Pro with all the latest patches.

Thanks,
Larry M

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