Thank you for your suggestion, Chuck. however, I was blocked again by the password problem

I did find the file, mnyexpr.exe and I also explored Money Side and importing the data into Money Portfolio. Each approach took me to either the change password site, or the Money 2003 log-in. See my response to Rick, above. Hotmail doesn't have a problem with my password, as far as I can tell, the same one I have been using for years. However, something has changed in the Money data file. Even if the internet was down and I could not verify the password with Hotmail/Passport, I should be able to enter a valid password and open Money. But one day, something changed. I had "remember my password" checked and for years had no problem. Then one day it would not accept the password. As far as I can tell, it was coincidental with Microsoft deactivating my Hotmail account. Why and how, I don't know

Thanks again for trying.

Thank you for the suggestions, Rick, but no luck.

I'm using Money 2003 and it will not let you sign-in
without a password - accessing or not accessing the
internet. Without something typed in the password filed
the sign-in buttons are grayed out. I even uninstalled
and reinstalled Money 2003. I entered my hotmail account
automatically but does not recognize my hotmail password.
I know the password is valid, because I can log-in to
Hotmail and receive email. I'm using the old password
that should be associated with the money file.

There is a Password Manager function within Money, but
available only after you open Money.

I've been through FAQs and help files. One of the
advertised features of having a .Net Passport (which MS
said the hotmail account was)is Passport will help you
restore forgotten passwords and restore the Money file.
That just took me to a reset password screen. I've
importing the file into MSN Money Portfolio, but was
blocked by the password issue.

It seems as if the password is embedded in the Money
file. Thinking it might be corrupted, I've restored from
backup, but still have the same problem. I should be able
to open the Money file even if I wasn't connected to the
internet, so that eliminates any discrepancy between the
hotmail password and the file password.

Quicken won't import it unless Money was already open.

What frustrates me is, through numerous statements on the
web site Microsoft assured me .Net Passport was safe and
secure AND if I had a Hotmail account, that was my .Net
Passport account. Yet, Microsoft instituted a new policy
regarding inactive Hotmail accounts. I don't blame them
for wanting to get rid of dead accounts. As far as email
usage is concerned, mine fit the category. But, by their
own definition, email was not the only usage for the
Hotmail account. Now, I'm locked out of my own financial
data. I did not have trouble until Microsoft deactivated
my account.

The other frustration is Microsoft doesn't seem to be
monitoring this bulletin board/Newsgroup. We have many
frustrated users and few answers. And, those come from
other users with more experience or expertise. I've
talked/chated with a Microsoft expert (SRZ040213001839).
Bottom line - "Sorry, Charlie. You are locked out. Your
financial data is not accessable." That is not an
acceptable answer.

Rick, thank you for being a Christian. Your civil
response is so much more pleasing than the rantings and
foul expressions of other people posting their
frustrations.

In His Service, Dean

- quote -

Another possibility is to go in through the "back door"
by going in through Money Express. You can find it using
your search button (I think it is in the Money System
folder). Click on it, enter your file password as you
remember it, and see if you can get in. If you get in to
Money Express, you can go to "Options" and
then "Configure bills". Sign in again with your file
password. If you get in, go to Tools/Options and change
your start page to something other than Money Home.
Also, then go to Password manager, disassociate your
program from Passport, and set up a local password
instead.

Let me know if this works. Good luck!
- quote -

Greetings, Dean! Just wondering if you had tried opening
your Money file not using the Passport sign-in? When
there was the Passport sign-in glitch at Microsoft
servers a couple of weeks ago and we all were getting
that infamous error message about our UserID and Password
were incorrect...etc, I was able to click on signing in
not using Passport. Is this an option in Money 2002? I
use Money 2004, so I'm not sure of the features you may
or not have. Also, in this same vain, does Money 2002
have a "Password Manager"? You can open the Password
Manager and change the sign-in for Passport. Hopefully
you will get it worked out.

God Bless!

Rick www.EmbraceHisGrace.com

Microsoft explained the problem, but I don't like the
solution.

I've been using Money for years. The password
was linked to my Hotmail account created before MS
introduced .Net Passport. I never changed it. One day I
could not open the Money 2003 file. I checked my Hotmail
profile to verify the password only to find MS had
disabled the account for lack of activity. I guess they
didn't count the 3 or 4 times I logged on through Money
2003 on a weekly basis. I reactivated the account. I
wish I had stopped there. But, I improved the password
to make it more secure. I thought all I had to do was
enter the new password when I open Money. But, that did
not work. I've tried combinations of passwords. I've
changed the Hotmail password back. Nothing will work.
MS technical support say all is lost. Open a new file
and re-enter the six or seven years of data and start
over.

Had not Morcosoft deactivated my Hotmail account, I'd not
be in this position. Microsoft should not have the
capability of locking me out of my own files. They need
to fix the link between the Money password and the
Hotmail or .Net Passport password. It should have been a
simple task to change my password without perminate loss
of data.