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  #6  
Old 03-01-2004, 01:23 AM
Dick Watson
Guest
 
Posts: n/a
Default Re: Slow and getting slower

Most people who work in software engineering consider "bug" as a case where
the code doesn't work as intended or designed. There's no evidence that
Money is slow because it is not working as intended or designed. Why it
wasn't intended or designed to work faster and more responsively is another
subject, but likely is not the result of a bug.

"J Anderson" <anonymous[at]discussions.microsoft.com> wrote in message
news:061701c3ff33$119ad2c0$3a01280a[at]phx.gbl...
- quote -

> I am another user that thinks Money has some kind of a
> bug preventing it from reacting quickly after entering
> just about any transaction. (And I've applied all the
> supposed "fixes" such as not using passport and turning
> off feedback.) And it gets worse all the time. Entering
> a simple check sometimes takes a minute or even longer to
> get back control of the program. I am tired of
> waiting...waiting...waiting all the time and probably
> won't buy another version. I've had my problems with
> Quicken, also, the latest that occured when the date
> changed from 2003 to 2004. It must have been a bug, but
> Quicken didn't admit it or give the simple fix. I took
> two days recreating my files and a few weeks later found
> the easy fix on the Quicken board from another user, not
> from Quicken. So neither program or company is perfect,
> but at least Quicken doesn't take forever to enter a
> transaction and saves and shuts down quickly, too.
> > -----Original Message-----
> > "complaints about Quicken, read here performance" should

> read "complaints
> > about Quicken read here, performance"
> > > "Dick Watson" <littlegreengecko[at]mind-enufalready-

> spring.com> wrote in
> > message news:uteyYdX9DHA.2432[at]TK2MSFTNGP10.phx.gbl...
> > > Answers in order: Yes. Probably, sadly. Someone

> probably does; of all of
> > the
> > > complaints about Quicken, read here performance

> doesn't seem common.
> > > > > BTW, there is nothing wrong, per se, with using 100%

> of the CPU. Think of
> > > that as the most efficient use of the CPU. (You didn't

> buy the thing so it
> > > would sit idle, did you?) What's wrong is using 100%

> of the CPU while
> > > refusing to service the user. I think we'd all prefer

> Money to be snappy
> > to
> > > the user and average using 95% of the CPU than ignore

> the user at 100% CPU
> > > usage some of the time and average only, say, 20% CPU

> usage over time. On
> > my
> > > desktop machine, SETI[at]home uses every available unused

> CPU cycle, leaving
> > it
> > > pegged at 100% CPU usage 100% of the time. The impact

> to usability is near
> > > zero.
> > > > > "RJH" <Bla[at]bla.net> wrote in message
> > > newsvrYb.38334$hR.918434[at]bgtnsc05-

> news.ops.worldnet.att.net...
> > > > I've been using Money since I can remember, it

> seems that every edition
> > > > becomes a little slower than the last. Money '04 is

> SLOW and getting
> > > > slower. Every transaction runs the processor to

> 100% (Kernel to 20-30%)
> > > for
> > > > at least 15 seconds. On open the processor runs to

> 100% for about 1
> > > minute
> > > > 30 seconds. It's virtually unusable for about 2

> minutes on open.
> > Closing
> > > > takes just as long. I've tried shutting down the

> Charts & Advisors and
> > > > such, but that doesn't help much. My file is about

> 20 meg. My machine
> > > has
> > > > plenty of RAM (1/2 a gig)and I'm running a 1.6mhz

> processor. Is this
> > the
> > > > norm? Can we look forward to it getting even

> slower? Does anyone know
> > if
> > > > Quicken is any better?



  #5  
Old 03-01-2004, 01:15 AM
J Anderson
Guest
 
Posts: n/a
Default Re: Slow and getting slower

I am another user that thinks Money has some kind of a
bug preventing it from reacting quickly after entering
just about any transaction. (And I've applied all the
supposed "fixes" such as not using passport and turning
off feedback.) And it gets worse all the time. Entering
a simple check sometimes takes a minute or even longer to
get back control of the program. I am tired of
waiting...waiting...waiting all the time and probably
won't buy another version. I've had my problems with
Quicken, also, the latest that occured when the date
changed from 2003 to 2004. It must have been a bug, but
Quicken didn't admit it or give the simple fix. I took
two days recreating my files and a few weeks later found
the easy fix on the Quicken board from another user, not
from Quicken. So neither program or company is perfect,
but at least Quicken doesn't take forever to enter a
transaction and saves and shuts down quickly, too.

- quote -

> -----Original Message-----
> "complaints about Quicken, read here performance" should

read "complaints
> about Quicken read here, performance"
> "Dick Watson" <littlegreengecko[at]mind-enufalready-

spring.com> wrote in
> message news:uteyYdX9DHA.2432[at]TK2MSFTNGP10.phx.gbl...
> > Answers in order: Yes. Probably, sadly. Someone

probably does; of all of
> the
> > complaints about Quicken, read here performance

doesn't seem common.
> > > BTW, there is nothing wrong, per se, with using 100%

of the CPU. Think of
> > that as the most efficient use of the CPU. (You didn't

buy the thing so it
> > would sit idle, did you?) What's wrong is using 100%

of the CPU while
> > refusing to service the user. I think we'd all prefer

Money to be snappy
> to
> > the user and average using 95% of the CPU than ignore

the user at 100% CPU
> > usage some of the time and average only, say, 20% CPU

usage over time. On
> my
> > desktop machine, SETI[at]home uses every available unused

CPU cycle, leaving
> it
> > pegged at 100% CPU usage 100% of the time. The impact

to usability is near
> > zero.
> > > "RJH" <Bla[at]bla.net> wrote in message

> > newsvrYb.38334$hR.918434[at]bgtnsc05-

news.ops.worldnet.att.net...
> > > I've been using Money since I can remember, it

seems that every edition
> > > becomes a little slower than the last. Money '04 is

SLOW and getting
> > > slower. Every transaction runs the processor to

100% (Kernel to 20-30%)
> > for
> > > at least 15 seconds. On open the processor runs to

100% for about 1
> > minute
> > > 30 seconds. It's virtually unusable for about 2

minutes on open.
> Closing
> > > takes just as long. I've tried shutting down the

Charts & Advisors and
> > > such, but that doesn't help much. My file is about

20 meg. My machine
> > has
> > > plenty of RAM (1/2 a gig)and I'm running a 1.6mhz

processor. Is this
> the
> > > norm? Can we look forward to it getting even

slower? Does anyone know
> if
> > > Quicken is any better?


  #4  
Old 02-17-2004, 07:26 PM
Tommy Becker
Guest
 
Posts: n/a
Default Re: Slow and getting slower

Agreed. I'm running a 600Mhz CPU and have a 15MB file. Money is
perfectly usable, if occasionally a little sluggish. But it's nowhere
near as bad as RJH describes. Either he is exaggerating his response
times or there is a problem somewhere.

Cal Learner-- MVP wrote:
- quote -

> In microsoft.public.money, RJH wrote:
> > I've been using Money since I can remember, it seems that every edition
> > becomes a little slower than the last. Money '04 is SLOW and getting
> > slower. Every transaction runs the processor to 100% (Kernel to 20-30%) for
> > at least 15 seconds. On open the processor runs to 100% for about 1 minute
> > 30 seconds. It's virtually unusable for about 2 minutes on open. Closing
> > takes just as long. I've tried shutting down the Charts & Advisors and
> > such, but that doesn't help much. My file is about 20 meg. My machine has
> > plenty of RAM (1/2 a gig)and I'm running a 1.6mhz processor. Is this the
> > norm?

> No it is not. I am running 800 MHz with a lot less RAM. Entering a
> transaction does not take several seconds. My file is 34,344,960
> bytes.
> See FAQ available at http://www.bollar.org/msmoney/ for some ways to
> cut the time, but your file has a problem beyond what turning off
> feedback etc will deal with. I don't know if there is a cure without
> QIF export/import, but I hope so. I encourage you to contact
> Microsoft to see if they can offer some help with your slow file.

  #3  
Old 02-17-2004, 05:18 PM
Dick Watson
Guest
 
Posts: n/a
Default Re: Slow and getting slower

It's awfully hard to objectively compare subjective impressions of
performance and responsiveness. (We all quote times, but how many of us have
ever whipped out a stopwatch or captured the video and counted frames?)

I'm running a 2.2 GHz P4 with 1GB of 266 DDR and a 2 disk (Seagate Barracuda
IV) Raid0 ATA-100 array. My file is 48+ MB.

Depending on conditions--mostly when I first start the app and first
navigate to a page and first select a transaction, I find the thing
annoyingly sluggish. If I'm just entering transactions serially, I can see
1-2 seconds of hourglass time per. 1-2 seconds is probably the norm for
entering a transaction from the bills & deposits, but measuring 5-10
probably wouldn't surprise me some times. (In fairness, I have not turned
off all of the feedback.) Entering Tax Estimator or BP is probably 15+
seconds. (And that's not counting the mandatory Previous|Next in Tax
Estimator to get the thing to render a readable screen.) But I can't
complain too much. When I was on my older Celeron 300/256MB machine, a file
upgrade from M02 to M03 took half an hour of hourglass/not responding time.
Transaction entry, will all of the feedback turned off, was a lot slower
than it is on the new machine with the feedback turned on.

As always, YMMV.

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:hdi430ds2mrhlhpvi4j1erhqrre6iuqle9[at]4ax.com...
- quote -

> No it is not. I am running 800 MHz with a lot less RAM. Entering a
> transaction does not take several seconds. My file is 34,344,960
> bytes.



  #2  
Old 02-17-2004, 04:10 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Slow and getting slower

In microsoft.public.money, RJH wrote:

- quote -

> I've been using Money since I can remember, it seems that every edition
> becomes a little slower than the last. Money '04 is SLOW and getting
> slower. Every transaction runs the processor to 100% (Kernel to 20-30%) for
> at least 15 seconds. On open the processor runs to 100% for about 1 minute
> 30 seconds. It's virtually unusable for about 2 minutes on open. Closing
> takes just as long. I've tried shutting down the Charts & Advisors and
> such, but that doesn't help much. My file is about 20 meg. My machine has
> plenty of RAM (1/2 a gig)and I'm running a 1.6mhz processor. Is this the
> norm?


No it is not. I am running 800 MHz with a lot less RAM. Entering a
transaction does not take several seconds. My file is 34,344,960
bytes.

See FAQ available at http://www.bollar.org/msmoney/ for some ways to
cut the time, but your file has a problem beyond what turning off
feedback etc will deal with. I don't know if there is a cure without
QIF export/import, but I hope so. I encourage you to contact
Microsoft to see if they can offer some help with your slow file.



  #1  
Old 02-17-2004, 04:05 PM
Dick Watson
Guest
 
Posts: n/a
Default Re: Slow and getting slower

"complaints about Quicken, read here performance" should read "complaints
about Quicken read here, performance"

"Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote in
message news:uteyYdX9DHA.2432[at]TK2MSFTNGP10.phx.gbl...
- quote -

> Answers in order: Yes. Probably, sadly. Someone probably does; of all of
the
> complaints about Quicken, read here performance doesn't seem common.
> BTW, there is nothing wrong, per se, with using 100% of the CPU. Think of
> that as the most efficient use of the CPU. (You didn't buy the thing so it
> would sit idle, did you?) What's wrong is using 100% of the CPU while
> refusing to service the user. I think we'd all prefer Money to be snappy

to
> the user and average using 95% of the CPU than ignore the user at 100% CPU
> usage some of the time and average only, say, 20% CPU usage over time. On

my
> desktop machine, SETI[at]home uses every available unused CPU cycle, leaving

it
> pegged at 100% CPU usage 100% of the time. The impact to usability is near
> zero.
> "RJH" <Bla[at]bla.net> wrote in message
> newsvrYb.38334$hR.918434[at]bgtnsc05-news.ops.worldnet.att.net...
> > I've been using Money since I can remember, it seems that every edition
> > becomes a little slower than the last. Money '04 is SLOW and getting
> > slower. Every transaction runs the processor to 100% (Kernel to 20-30%)

> for
> > at least 15 seconds. On open the processor runs to 100% for about 1

> minute
> > 30 seconds. It's virtually unusable for about 2 minutes on open.

Closing
> > takes just as long. I've tried shutting down the Charts & Advisors and
> > such, but that doesn't help much. My file is about 20 meg. My machine

> has
> > plenty of RAM (1/2 a gig)and I'm running a 1.6mhz processor. Is this

the
> > norm? Can we look forward to it getting even slower? Does anyone know

if
> > Quicken is any better?



 
Old 02-17-2004, 03:58 PM
Dick Watson
Guest
 
Posts: n/a
Default Re: Slow and getting slower

Answers in order: Yes. Probably, sadly. Someone probably does; of all of the
complaints about Quicken, read here performance doesn't seem common.

BTW, there is nothing wrong, per se, with using 100% of the CPU. Think of
that as the most efficient use of the CPU. (You didn't buy the thing so it
would sit idle, did you?) What's wrong is using 100% of the CPU while
refusing to service the user. I think we'd all prefer Money to be snappy to
the user and average using 95% of the CPU than ignore the user at 100% CPU
usage some of the time and average only, say, 20% CPU usage over time. On my
desktop machine, SETI[at]home uses every available unused CPU cycle, leaving it
pegged at 100% CPU usage 100% of the time. The impact to usability is near
zero.

"RJH" <Bla[at]bla.net> wrote in message
newsvrYb.38334$hR.918434[at]bgtnsc05-news.ops.worldnet.att.net...
- quote -

> I've been using Money since I can remember, it seems that every edition
> becomes a little slower than the last. Money '04 is SLOW and getting
> slower. Every transaction runs the processor to 100% (Kernel to 20-30%)

for
> at least 15 seconds. On open the processor runs to 100% for about 1

minute
> 30 seconds. It's virtually unusable for about 2 minutes on open. Closing
> takes just as long. I've tried shutting down the Charts & Advisors and
> such, but that doesn't help much. My file is about 20 meg. My machine

has
> plenty of RAM (1/2 a gig)and I'm running a 1.6mhz processor. Is this the
> norm? Can we look forward to it getting even slower? Does anyone know if
> Quicken is any better?



  #-1  
Old 02-17-2004, 03:42 PM
RJH
Guest
 
Posts: n/a
Default Slow and getting slower

I've been using Money since I can remember, it seems that every edition
becomes a little slower than the last. Money '04 is SLOW and getting
slower. Every transaction runs the processor to 100% (Kernel to 20-30%) for
at least 15 seconds. On open the processor runs to 100% for about 1 minute
30 seconds. It's virtually unusable for about 2 minutes on open. Closing
takes just as long. I've tried shutting down the Charts & Advisors and
such, but that doesn't help much. My file is about 20 meg. My machine has
plenty of RAM (1/2 a gig)and I'm running a 1.6mhz processor. Is this the
norm? Can we look forward to it getting even slower? Does anyone know if
Quicken is any better?

Thanks!

Bob Howard


 

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