Thanks for your help Brent. That was a great explanation
to fixing Money. It worked with ease......and also saved
me the headache of having to deal with the helpdesk
people over the phone.

- quote -

Thanks for the info. Finally I got my Money work again.
Tomas
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I just reinstalled and I'm back in business.

Word of advice: On the first login, click "work offline". Then, go to your
internet updates settings and click "off" program updates. When they get
this thing fixed, you can go back and click it back on.

--
Brenda Kane
"Brenda" <brenda.kane[at]verizon.net> wrote in message
news:#YeofqC9DHA.972[at]tk2msftngp13.phx.gbl...
- quote -

Thank you very much. I knew it had to be something like this.

--
Brenda Kane
"Brent" <anonymous[at]discussions.microsoft.com> wrote in message
news:10cbc01c3f41b$b7cf8230$a401280a[at]phx.gbl...
- quote -

Ok, my Money 2002 died on Sat night as well so I called
Microsoft and here's the deal:
Microsoft put out an update to Money 2004 that
unfortunately was sucked into 2002 also and corrupts it
somehow so that it won't open anymore. The fix for me
was very easy. We just un-installed and re-installed (I
know some of you have tried this already, bear with
me...), but on the reinstall we had to choose "Custom
Installation" and then change the name of the folder
where the program is installed. We changed it so the
program installs in a subfolder called "2002" inside the
Microsoft Money folder (ie, should read "C:\Program
Files\Microsoft Money\2002", or he said could just
put "C:\Program Files\Microsoft Money 2002"). Apparently
it doesn't matter which way you do it. They are going to
change their update on Tue the 17th so that if you're
folder has the characters "2002" in it somewhere the
update will know not to install there. However, even if
you do this fix and then install new money updates (which
happens automatically on my computer, so the only way I
know how stop them is to not restart my computer) before
they fix the update, you're program will be corrupted
again. They said if I wait until Wed to install any
updates everything should be fine.
Few other points:
1. I didn't know this, but if you un-install Money you
don't lose any of your data, just double click you're
data file when you start back up after the re-install and
everything should be right there.
2. If what I said doesn't work call Microsoft support.
They take a credit card number and charge you $35 but
since this is a problem they created, as soon as I
suggested that I shouldn't have to pay, they refunded the
full amount. (Of course I haven't actually seen the
refund but they said they refunded it...).

Hope this works for you.