I'd love to open a dang support case. I can't because I
can't open the program to get the info I need to meet
Microsoft's DEMANDS for info to provide support.


- quote -

FYI, Just so everyone knows. I did submit a tech request. I would suggest
that others do so as well. I think we need to get Microsofts attention.

--
Brenda Kane
"Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote in
message news:uN76RT98DHA.2044[at]TK2MSFTNGP10.phx.gbl...
- quote -

One quick way to find out: open a support case at
http://support.microsoft.com.

"Mark" <anonymous[at]discussions.microsoft.com> wrote in message
news:58C51C73-7060-4102-BB2B-6428C8944801[at]microsoft.com...
- quote -

Internet updates/patches are causing the problem to reappear. Do you think
Microsoft actually listens to their customers?

I agree; escalation to product group would be preferred (fix vs re-install). If I re-install, it sounds like (from other thread)that Internet updates/patches are causing the problem to reappear. Do you think Microsoft actually listens to their customers?

With all due respect, this is non-normal software
behavior. It's happening to everyone, exactly the same
way... I'd prefer a fix rather than just saying to "re-
install". That's lame. Cal, can you escalate this to
someone in the product group?

- quote -

I have a similar problem. I used Money 2002 last night.
During my download from the bank there was a popup ad
from Microsoft for Money 2004. Now Money 2002 won't open
at all. To start a support request, they tell me to open
Money and get the PID! How can I if the darn thing won't
even open.

I detest Microsoft....

- quote -

In microsoft.public.money, <anonymous[at]discussions.microsoft.comwrote:

- quote -

No. Your data is in the .mny file. Uninstall does not delete the
..mny file. Of course having an extra copy never hurts.

- quote -

These are all program files. Your data is kept in (typically) MyMoney.mny.
The prefix may vary.

--
Regards
Bob Peel,
Microsoft MVP - Money
Hints/Tips
http://support.microsoft.com/default...d=fh;EN-GB;mny
UK Wishes/Suggestions
mnyukwsh[at]microsoft.com

<anonymous[at]discussions.microsoft.com> wrote in message
news:1049b01c3f344$996a44b0$a001280a[at]phx.gbl...
- quote -

Ran the check and found that three files are missing:

mnycored.dll,mnyuid.dll and mnyob99d.dll. If I uninstall
and reinstall will I lose my data?

- quote -

In microsoft.public.money, Cindy wrote:

- quote -

http://support.microsoft.com/default...74&Product=mny
references the Checksku.exe

Perhaps Checksku.exe will help you.

I have been using Money for some time without any
problems downloading transactions. My download went fine
from the bank and seemed to be in Money. It said I had a
statement to review but I don't see the transactions in
the account register. I clicked on help and it said to
clear my temp files - I did and then another faq said to
do Internet Updates. Did that rebooted and now Money
won't even open.


Help it's tax time.