In microsoft.public.money, Maryellen wrote:

- quote -

First, I would find sample.mny and see if I can launch Money
successfully by double-clicking the file in the search window or in
Window Explorer. Failure for that to work would point to the
problem being some kind of installation problem rather than a
problem of the particular file.

Having sample.mny work is not proof of a good install, but having
it not work is strong indication of an installation problem. You
can reinstall Money without loosing your old data.

Assuming sample.mny worked, I would locate your latest backup that
preceded the problem and double-click that in Windows Explorer.
Instead of taking the default location, I would browse into the My
Documents folder and select a new name for the file. If that
restored file works well, I would declare victory and start using
that file as my main file.

If not, I would run salv.exe, which you will find in your Money
2004 install.

http://www.bollar.org/msmoney/#Q104 addresses many of these things.

Tried, no luck. I not only cannot see the transactions,
but Money shuts down. What else can I try?

- quote -

In microsoft.public.money, Maryellen wrote:

- quote -

While I don't know that this will help, it is worth a try.

In Internet Explorer delete your browser temporary files with
Tools-> InternetOptions-> DeleteFiles.

Reboot your computer.

Then in Money do File-> RepairMoneyFile-> QuickFileRepair.

After downloading statements, money not only doesn't show
the transactions, but immediately shuts the application
down. I have recently upgraded and am extremely
frustrated.