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Old 02-17-2004, 02:22 PM
Kevin
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Default Synchronization Problem Part 2

Jeff,

I'm still experiencing the problem and working with MS
support via email to try to fix. Any new news on your
end. The person I'm working seems to think its a problem
on my end

- quote -

> -----Original Message-----
> I posted an email several days ago indicating I was

having trouble with
> accessing my money data on the web. The problem I've

been experiencing is
> with synchronizing with MSN Money.
> I just wanted to post an FYI for all that today I called

support at MS Money
> and was informed that this is a problem with Money

working with Passport and
> that the Money team is aware of an issue and is working

with Passport to
> correct it. It apparently is causing both problems for

people logging into
> Money using their Passport account and also the

synchronization problem that
> I am having.
> The tech indicated that it was sporadic and that some

people had no
> problems, some could only synchronize accounts

associated with Billpay and
> some could not synchronize anything (like me).
> He said the problem has been ongoing for about 2 1/2

weeks now and that he
> did not have an anticipated date that the problem would

be resolved.
> Jeff
> .

  #-1  
Old 02-10-2004, 10:56 PM
J MacQuarrie
Guest
 
Posts: n/a
Default Synchronization Problem Part 2

I posted an email several days ago indicating I was having trouble with
accessing my money data on the web. The problem I've been experiencing is
with synchronizing with MSN Money.

I just wanted to post an FYI for all that today I called support at MS Money
and was informed that this is a problem with Money working with Passport and
that the Money team is aware of an issue and is working with Passport to
correct it. It apparently is causing both problems for people logging into
Money using their Passport account and also the synchronization problem that
I am having.

The tech indicated that it was sporadic and that some people had no
problems, some could only synchronize accounts associated with Billpay and
some could not synchronize anything (like me).

He said the problem has been ongoing for about 2 1/2 weeks now and that he
did not have an anticipated date that the problem would be resolved.

Jeff


 

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part, problem, synchronization
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