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  #2  
Old 01-26-2004, 08:45 PM
Longhorn
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Default Re: account balances

The suggestions given to me helped. But I found another way to clear it up.

On the account list page the account in question showed some future phantom
transactions that were not visible in the detail page on the account
itstelf. These phantom transactions plus a mysterious $60 delta in my
starting balance equated to the delta I was seeing between my account page
and the home/account list page. The problem was how to delete the phantom
transactions, since they didn't show up in the account itself.

I ended up going to the payee details page where i found each of the future
"phantom" transactoins listed. On these pages I could not delete the
transactions but I was able to mark them as void. The problem was I still
had a $60 gap and no idea what or when the transaction occured and there
were no suspicious $60 transactions visible in the account page.

I then sorted the account by payment size based upon the suspicion that
somehow some existing payments got duplicated somehow. After doing the $60
sort I then went to each payee details page that had a $60 gap. Sure enough
under one of the payees I found a $60 transaction that was a couple of days
old. For whatever reason this transaction would not show up on the account
page itself. So again I voided this transaction and everything is back to
the way it is suppossed to be for the moment.

I am keeping a very close eye on everything for a while to make sure that it
is not a bug that will come back and haunt me again in the future. I had
called and e-mailed Microsoft on this issue. The call just provided several
requests to repair the file and undo online banking and turn it back on with
no effects. The e-mail to Microsoft support never recieved any response.

Good luck!

"JWP" <j.picketts[at]sympatico.ca> wrote in message
news:OhzgEE24DHA.360[at]TK2MSFTNGP12.phx.gbl...
- quote -

> Longjohn asked the same question on Jan.21. You could try the cures
> suggested in the answers to him.
> "JL McCampbell" <anonymous[at]discussions.microsoft.com> wrote in message
> news:3d7f01c3e359$1e42bab0$a001280a[at]phx.gbl...
> > in my account list my account balance is different from
> > my actual balances



  #1  
Old 01-25-2004, 03:33 PM
JWP
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Posts: n/a
Default Re: account balances

Longjohn asked the same question on Jan.21. You could try the cures
suggested in the answers to him.
"JL McCampbell" <anonymous[at]discussions.microsoft.com> wrote in message
news:3d7f01c3e359$1e42bab0$a001280a[at]phx.gbl...
- quote -

> in my account list my account balance is different from
> my actual balances



 
Old 01-25-2004, 02:48 PM
Dick Watson
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Posts: n/a
Default Re: account balances

How nice. Was there a question here? It always helps if you let us know what
it is that you want.

You might want to try the msmoney -s cure. More about this at
http://www.bollar.org/msmoney

"JL McCampbell" <anonymous[at]discussions.microsoft.com> wrote in message
news:3d7f01c3e359$1e42bab0$a001280a[at]phx.gbl...
- quote -

> in my account list my account balance is different from
> my actual balances



  #-1  
Old 01-25-2004, 02:37 PM
JL McCampbell
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Posts: n/a
Default account balances

in my account list my account balance is different from
my actual balances
 

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