Re: HELP! restoring backup

#7 07-19-2003, 08:05 PM

Hi Bob

Originally it was a converted quicken file, but I finally gave on that one
and started a complete new file as of Jan 01, 2003 and that became corrupted
in Mid February. Since that time I have tried every suggestion I was given,
by the many knowledgeable people in this newsgroup, and had a case open for
several months with Microsoft, and still have not been able to resolve the
problem. Microsoft finally gave up on it, and believe me it wasn't from
their lack of effort. The last two options they gave me, I didn't want and
one was to start over again, and the other was to refund my money. I keep
the program running with the corruption and keep many backups (which all
after Feb 17th are corrupt), and restore as required. Sometimes it takes
longer than other times to get it to work again, but so far I have always
been able to finally get it to work again. At times I have even gone for
over two weeks without a problem, but I always know that it is coming (the
problems that is).

I have 5 bank accounts, several credit accounts, around 15 Investments
(Mostly retirement accounts), and a mortgage account. Nothing fancy and
unusual and the only on-line activity I have within the account is updating
the portfolio and I use MSN Bill Pay.

Just tried to open it to count the accounts for this posting, but the
corruption has returned, so I have to restore again.

Corruption ........................a word that was seldom used by me until I
started using this program.

My system is a home built system using a PIV 2.53 GHz based on a Rambus
motherboard.

Anyway nothing unusual there either but for some reason Money will not run
on this system.

Any suggestions would be appreciated

Bob
"Bob Peel, MVP" <Bob_Peel[at]kiandra.freeserve.co.uk> wrote in message
news:eqq#2lgTDHA.1916[at]TK2MSFTNGP12.phx.gbl...
- quote -

> Bob, can't help wondering if the corruption is somehow related to
converting
> from Quicken. A highly unscientific poll of a few friends and colleagues
who
> use Money and have never used Quicken says that they haven't had any
> corruption - as I say not a scientific poll but.....
> --
> Regards
> Bob Peel,
> Microsoft MVP - Money
> Hints/Tips
> http://support.microsoft.com/default...d=fh;EN-GB;mny
> UK Wishes/Suggestions
> mnyukwsh[at]microsoft.com
> "Arge" <bigbc37(nospam)[at]hotmail.com> wrote in message
> news:OflqJzfTDHA.3088[at]TK2MSFTNGP10.phx.gbl...
> > Hi Bob
> > > I totally agree with you, those that don't have problems usually don't
> read
> > the newsgroups and there are many more satisfied users than
non-satisfied.
> > I am also sure that if I ever resolve the problem ( I used to say "when"
I
> > resolved the problem), and am sure that I will find my problems unique
to
> my
> > system. My complaints are that there are too many users that are having
> > problems with Money, and I am sure it is unique to their system and
> > Microsoft really needs to address the problem.
> > > There are many more users of Quicken than there is Money, and if you do
a
> > search through google on "corruption" problems you will see many more
> money
> > users are having problems than those that are using Quicken.
> > > I have been using Quicken (every version) since version 2 and had never
> > heard the word "corruption" until I switched to Money. I also use
> > Quickbooks and have set up many local business with the software and had
> > never heard of the word "corruption", and neither have the users at the
> > business I am still associated with.
> > > I love ease of Money, and will continue working with it, but stability
is
> a
> > problem. None of my Quicken files nor 10-15 Quickbooks files I have on
my
> > system become corrupted...........
> > > I am not a supporter of "Intuit" at all which is why I changed to Money,
I
> > don't like the way their software is set up, but it never corrupts on MY
> > systems.
> > > Bob
> > "Bob Peel, MVP" <Bob_Peel[at]kiandra.freeserve.co.uk> wrote in message
> > news:O0KX6sTTDHA.1552[at]TK2MSFTNGP10.phx.gbl...
> > > PMBI but I submit that it is only the dissatisfied vociferous users
who
> > tend
> > > to frequent the NGs. I have no idea what MS sales of Money are but
there
> > > must be a magnitude more satisfied uncorrupted users who never post
> here.
> > > > > I am not saying that the product is perfect but we need to keep this
in
> > > perspective.
> > > --
> > > Regards
> > > Bob Peel,
> > > Microsoft MVP - Money
> > > > > Hints/Tips
> > > http://support.microsoft.com/default...d=fh;EN-GB;mny
> > > UK Wishes/Suggestions
> > > mnyukwsh[at]microsoft.com
> > > > > "Arge" <bigbc37(nospam)[at]hotmail.com> wrote in message
> > > news:ux09g9STDHA.3188[at]tk2msftngp13.phx.gbl...
> > > > Hi Dick
> > > > > > > I usually agree with you on most of your comments and I follow all
of
> > your
> > > > suggestions, but ................in my experiences with softwares
(and
> I
> > > > have used many), it is of my opinion that this is the buggiest, most
> > > > un-stable software that I have ever used. From my experiences I
have
> to
> > > > stand by my statement that MsMoney is the buggiest software that I
> have
> > > ever
> > > > used.
> > > > > > > Sorry to disagree with you on that one Dick, but I have to.
> > > > > > > Bob
> > > > "Dick Watson" <littlegreengecko[at]mindspring.com> wrote in message
> > > > news:uIsupwNTDHA.2148[at]TK2MSFTNGP11.phx.gbl...
> > > > > In this case, it is entirely possible that the problem is a floppy
> > disk
> > > > > interchange compatibility problem.
> > > > > > > > > The OP really should try to copy the files from the backup disk to
> the
> > > > > desktop without aid of Money to isolated what's going on.
> > > > > > > > > Bob, you and I both know that Money is a long ways from "the
> buggiest
> > > > > software ever marketed." And if you don't know it, you've lead a
> VERY
> > > > > sheltered computing life.
> > > > > > > > > "Arge" <bigbc37(nospam)[at]hotmail.com> wrote in message
> > > > > news:%23ovEyVNTDHA.2092[at]TK2MSFTNGP10.phx.gbl...
> > > > > > HI Greg
> > > > > > > > > > > Welcome to Microsoft Money's World of Corruption.
> > > > > > > > > > > Instead of trying to "Import" it.............what ever that
> > > > > > means.........try double clicking the file itself. I have found
> > that
> > > > this
> > > > > > will at times restore a file, that could not be restored using
the
> > > > > "Restore"
> > > > > > feature of money. Sometimes it takes more than one attempt (It
> took
> > > me
> > > > > > approximately 10 attempts one time before it restored), but
bottom
> > > line
> > > > is
> > > > > > that your file is probably corrupted. I suggest you open a case
> > with
> > > > > > Microsoft because they do not believe they have a "corruption"
> > problem
> > > > and
> > > > > > until they accept the fact that this is the buggiest software
ever
> > > > > > marketed......they will do nothing to address let alone correct
> the
> > > > > problem.
> > > > > > > > > > > Good luck and let us know how you make out
> > > > > > > > > > > Bob
> > > > > > "greg" <gregkey[at]yahoo.com> wrote in message
> > > > > > news:046d01c34cd2$def77bb0$a601280a[at]phx.gbl...
> > > > > > > I just reinstalled my Money on an XP machine and now when
> > > > > > > trying to import my backup file it is "corrupted or not a
> > > > > > > Money file". I've been backing up my Money since 1999 and
> > > > > > > I've never gotten an error. How do I get this to work???!
> > > > > > > > > > > > > > > > > > > > > > > > > > > > >

#6 07-19-2003, 01:50 PM

Hi Bob

I totally agree with you, those that don't have problems usually don't read
the newsgroups and there are many more satisfied users than non-satisfied.
I am also sure that if I ever resolve the problem ( I used to say "when" I
resolved the problem), and am sure that I will find my problems unique to my
system. My complaints are that there are too many users that are having
problems with Money, and I am sure it is unique to their system and
Microsoft really needs to address the problem.

There are many more users of Quicken than there is Money, and if you do a
search through google on "corruption" problems you will see many more money
users are having problems than those that are using Quicken.

I have been using Quicken (every version) since version 2 and had never
heard the word "corruption" until I switched to Money. I also use
Quickbooks and have set up many local business with the software and had
never heard of the word "corruption", and neither have the users at the
business I am still associated with.

I love ease of Money, and will continue working with it, but stability is a
problem. None of my Quicken files nor 10-15 Quickbooks files I have on my
system become corrupted...........

I am not a supporter of "Intuit" at all which is why I changed to Money, I
don't like the way their software is set up, but it never corrupts on MY
systems.

Bob
"Bob Peel, MVP" <Bob_Peel[at]kiandra.freeserve.co.uk> wrote in message
news:O0KX6sTTDHA.1552[at]TK2MSFTNGP10.phx.gbl...
- quote -

> PMBI but I submit that it is only the dissatisfied vociferous users who
tend
> to frequent the NGs. I have no idea what MS sales of Money are but there
> must be a magnitude more satisfied uncorrupted users who never post here.
> I am not saying that the product is perfect but we need to keep this in
> perspective.
> --
> Regards
> Bob Peel,
> Microsoft MVP - Money
> Hints/Tips
> http://support.microsoft.com/default...d=fh;EN-GB;mny
> UK Wishes/Suggestions
> mnyukwsh[at]microsoft.com
> "Arge" <bigbc37(nospam)[at]hotmail.com> wrote in message
> news:ux09g9STDHA.3188[at]tk2msftngp13.phx.gbl...
> > Hi Dick
> > > I usually agree with you on most of your comments and I follow all of
your
> > suggestions, but ................in my experiences with softwares (and I
> > have used many), it is of my opinion that this is the buggiest, most
> > un-stable software that I have ever used. From my experiences I have to
> > stand by my statement that MsMoney is the buggiest software that I have
> ever
> > used.
> > > Sorry to disagree with you on that one Dick, but I have to.
> > > Bob
> > "Dick Watson" <littlegreengecko[at]mindspring.com> wrote in message
> > news:uIsupwNTDHA.2148[at]TK2MSFTNGP11.phx.gbl...
> > > In this case, it is entirely possible that the problem is a floppy
disk
> > > interchange compatibility problem.
> > > > > The OP really should try to copy the files from the backup disk to the
> > > desktop without aid of Money to isolated what's going on.
> > > > > Bob, you and I both know that Money is a long ways from "the buggiest
> > > software ever marketed." And if you don't know it, you've lead a VERY
> > > sheltered computing life.
> > > > > "Arge" <bigbc37(nospam)[at]hotmail.com> wrote in message
> > > news:%23ovEyVNTDHA.2092[at]TK2MSFTNGP10.phx.gbl...
> > > > HI Greg
> > > > > > > Welcome to Microsoft Money's World of Corruption.
> > > > > > > Instead of trying to "Import" it.............what ever that
> > > > means.........try double clicking the file itself. I have found
that
> > this
> > > > will at times restore a file, that could not be restored using the
> > > "Restore"
> > > > feature of money. Sometimes it takes more than one attempt (It took
> me
> > > > approximately 10 attempts one time before it restored), but bottom
> line
> > is
> > > > that your file is probably corrupted. I suggest you open a case
with
> > > > Microsoft because they do not believe they have a "corruption"
problem
> > and
> > > > until they accept the fact that this is the buggiest software ever
> > > > marketed......they will do nothing to address let alone correct the
> > > problem.
> > > > > > > Good luck and let us know how you make out
> > > > > > > Bob
> > > > "greg" <gregkey[at]yahoo.com> wrote in message
> > > > news:046d01c34cd2$def77bb0$a601280a[at]phx.gbl...
> > > > > I just reinstalled my Money on an XP machine and now when
> > > > > trying to import my backup file it is "corrupted or not a
> > > > > Money file". I've been backing up my Money since 1999 and
> > > > > I've never gotten an error. How do I get this to work???!
> > > > > > > > > > >

#5 07-18-2003, 02:45 PM

PMBI but I submit that it is only the dissatisfied vociferous users who tend
to frequent the NGs. I have no idea what MS sales of Money are but there
must be a magnitude more satisfied uncorrupted users who never post here.

I am not saying that the product is perfect but we need to keep this in
perspective.
--
Regards
Bob Peel,
Microsoft MVP - Money

Hints/Tips
http://support.microsoft.com/default...d=fh;EN-GB;mny
UK Wishes/Suggestions
mnyukwsh[at]microsoft.com

"Arge" <bigbc37(nospam)[at]hotmail.com> wrote in message
news:ux09g9STDHA.3188[at]tk2msftngp13.phx.gbl...
- quote -

> Hi Dick
> I usually agree with you on most of your comments and I follow all of your
> suggestions, but ................in my experiences with softwares (and I
> have used many), it is of my opinion that this is the buggiest, most
> un-stable software that I have ever used. From my experiences I have to
> stand by my statement that MsMoney is the buggiest software that I have
ever
> used.
> Sorry to disagree with you on that one Dick, but I have to.
> Bob
> "Dick Watson" <littlegreengecko[at]mindspring.com> wrote in message
> news:uIsupwNTDHA.2148[at]TK2MSFTNGP11.phx.gbl...
> > In this case, it is entirely possible that the problem is a floppy disk
> > interchange compatibility problem.
> > > The OP really should try to copy the files from the backup disk to the
> > desktop without aid of Money to isolated what's going on.
> > > Bob, you and I both know that Money is a long ways from "the buggiest
> > software ever marketed." And if you don't know it, you've lead a VERY
> > sheltered computing life.
> > > "Arge" <bigbc37(nospam)[at]hotmail.com> wrote in message
> > news:%23ovEyVNTDHA.2092[at]TK2MSFTNGP10.phx.gbl...
> > > HI Greg
> > > > > Welcome to Microsoft Money's World of Corruption.
> > > > > Instead of trying to "Import" it.............what ever that
> > > means.........try double clicking the file itself. I have found that
> this
> > > will at times restore a file, that could not be restored using the
> > "Restore"
> > > feature of money. Sometimes it takes more than one attempt (It took
me
> > > approximately 10 attempts one time before it restored), but bottom
line
> is
> > > that your file is probably corrupted. I suggest you open a case with
> > > Microsoft because they do not believe they have a "corruption" problem
> and
> > > until they accept the fact that this is the buggiest software ever
> > > marketed......they will do nothing to address let alone correct the
> > problem.
> > > > > Good luck and let us know how you make out
> > > > > Bob
> > > "greg" <gregkey[at]yahoo.com> wrote in message
> > > news:046d01c34cd2$def77bb0$a601280a[at]phx.gbl...
> > > > I just reinstalled my Money on an XP machine and now when
> > > > trying to import my backup file it is "corrupted or not a
> > > > Money file". I've been backing up my Money since 1999 and
> > > > I've never gotten an error. How do I get this to work???!
> > > > >

#4 07-18-2003, 02:33 PM

I couldn't agree more about multiple backups in multiple forms. I preach
that a lot here. The FAQ preaches that a lot.

And your case that wasn't the diskette--I'd bet it wasn't. Most of these
kinds of cases have to do with the tolerance of the floppy drives. They are
relatively fragile mechanisms subject to wear and tear, built incredibly
cheaply, and trying to hold track positional accuracy to very tight
tolerances. If the machine that wrote it was slightly inside the track and
the machine that was trying to read it was slightly outside the track, these
kinds of things can occur. They can even occur on the same machine if the
drive is worn or a little too cheap or just from day to day and cool to
warm.

"Arge" <bigbc37(nospam)[at]hotmail.com> wrote in message
news:eYkZVKTTDHA.2120[at]TK2MSFTNGP10.phx.gbl...
- quote -

> It wasn't the diskette.........on some occasions it just took more than
one
> attempt to force it to restore. I now keep multiple backups to prevent
that
> problem, but what I am trying to relay to other users, is that if they
only
> have the one backup, if they can't afford to start over, and the restore
> feature doesn't resolve their problem, I am telling them to not give up on
> it.

#3 07-18-2003, 01:43 PM

Dick

It wasn't the diskette.........on some occasions it just took more than one
attempt to force it to restore. I now keep multiple backups to prevent that
problem, but what I am trying to relay to other users, is that if they only
have the one backup, if they can't afford to start over, and the restore
feature doesn't resolve their problem, I am telling them to not give up on
it. Try double clicking the backup and if it fails the first time I suggest
they try double clicking it again. It may or may not help the person, but
it can't hurt them to try it. It did work for me, and I usually only speak
from experience.

As far as going back to Quicken (and I don't like it), I haven't quit using
it, because of my lack of confidence in the stability of Money. I love the
way money is set up and will give it one more try in 2004. If I still have
the same difficulties with 2004, then I might have to go back to
Quicken..............but I hope not.

I am hoping that more people contact Microsoft about their corruption
problems as that is what their 2nd tier tech support told me would have to
happen before they would acknowledge a problem with corruption.

There are many many features of Money, that I prefer over Quicken, and I
also find Microsoft and excellent company to deal with in comparison to ALL
other software manufacturers that I have had dealings with. I do however
believe they have a serious problem with money, and hopefully they can
resolve it. I am NOT a basher of Microsoft and have problems with those
that are.

If I ever decide that the problems with money are more than I can handle, I
won't need someone else to tell me to switch, I will know.

Again Dick I thank you for all your help and still respect your knowledge ,
Cal's knowledge, and Bonnie's knowledge of the product and hopefully
continuing receiving ideas from you.

Bob
"Dick Watson" <littlegreengecko[at]mindspring.com> wrote in message
news:eK0z52NTDHA.2148[at]TK2MSFTNGP12.phx.gbl...
- quote -

> Oh, and "approximately 10 attempts ... before it restored" is, to me, a
> CLASSIC indication of diskette interchange compatibility problems that
> likely has NOTHING to do with Money file logical corruption.
> If you find Money so buggy, why don't you revert back to Quicken or almost
> anything else? I'd think that life was too short to keep beating your head
> against the pavement with software that's causing you so many problems.

#2 07-18-2003, 01:26 PM

You've lived a charmed life. You must not have used Easy Coaster Creator.
(To name just one.)

"Arge" <bigbc37(nospam)[at]hotmail.com> wrote in message
news:ux09g9STDHA.3188[at]tk2msftngp13.phx.gbl...
- quote -

> I usually agree with you on most of your comments and I follow all of your
> suggestions, but ................in my experiences with softwares (and I
> have used many), it is of my opinion that this is the buggiest, most
> un-stable software that I have ever used. From my experiences I have to
> stand by my statement that MsMoney is the buggiest software that I have
ever
> used.

#1 07-18-2003, 03:36 AM

Oh, and "approximately 10 attempts ... before it restored" is, to me, a
CLASSIC indication of diskette interchange compatibility problems that
likely has NOTHING to do with Money file logical corruption.

If you find Money so buggy, why don't you revert back to Quicken or almost
anything else? I'd think that life was too short to keep beating your head
against the pavement with software that's causing you so many problems.

07-18-2003, 03:25 AM

In this case, it is entirely possible that the problem is a floppy disk
interchange compatibility problem.

The OP really should try to copy the files from the backup disk to the
desktop without aid of Money to isolated what's going on.

Bob, you and I both know that Money is a long ways from "the buggiest
software ever marketed." And if you don't know it, you've lead a VERY
sheltered computing life.

"Arge" <bigbc37(nospam)[at]hotmail.com> wrote in message
news:%23ovEyVNTDHA.2092[at]TK2MSFTNGP10.phx.gbl...
- quote -

> HI Greg
> Welcome to Microsoft Money's World of Corruption.
> Instead of trying to "Import" it.............what ever that
> means.........try double clicking the file itself. I have found that this
> will at times restore a file, that could not be restored using the
"Restore"
> feature of money. Sometimes it takes more than one attempt (It took me
> approximately 10 attempts one time before it restored), but bottom line is
> that your file is probably corrupted. I suggest you open a case with
> Microsoft because they do not believe they have a "corruption" problem and
> until they accept the fact that this is the buggiest software ever
> marketed......they will do nothing to address let alone correct the
problem.
> Good luck and let us know how you make out
> Bob
> "greg" <gregkey[at]yahoo.com> wrote in message
> news:046d01c34cd2$def77bb0$a601280a[at]phx.gbl...
> > I just reinstalled my Money on an XP machine and now when
> > trying to import my backup file it is "corrupted or not a
> > Money file". I've been backing up my Money since 1999 and
> > I've never gotten an error. How do I get this to work???!

#-1 07-18-2003, 02:36 AM

HI Greg

Welcome to Microsoft Money's World of Corruption.

Instead of trying to "Import" it.............what ever that
means.........try double clicking the file itself. I have found that this
will at times restore a file, that could not be restored using the "Restore"
feature of money. Sometimes it takes more than one attempt (It took me
approximately 10 attempts one time before it restored), but bottom line is
that your file is probably corrupted. I suggest you open a case with
Microsoft because they do not believe they have a "corruption" problem and
until they accept the fact that this is the buggiest software ever
marketed......they will do nothing to address let alone correct the problem.

Good luck and let us know how you make out

Bob
"greg" <gregkey[at]yahoo.com> wrote in message
news:046d01c34cd2$def77bb0$a601280a[at]phx.gbl...
- quote -

> I just reinstalled my Money on an XP machine and now when
> trying to import my backup file it is "corrupted or not a
> Money file". I've been backing up my Money since 1999 and
> I've never gotten an error. How do I get this to work???!

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