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  #8  
Old 10-29-2003, 12:07 PM
Dick Watson
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Posts: n/a
Default Re: MS 2004 deluxe + WIndows XP pro = disaster!

If you ever had Money installed before, the new version would STILL open the
same last file the last version opened.

I think you analysis of "a bug in the open file" module and what error
handler is operative here is very simplistic. The operating system is
killing the application because the application is trying to do something
immoral like access memory that isn't its own. As noted previously, this is
likely because of something much more complicated--some internal corruption
of data that Money can't understand--than an error in file permissions.

Find every .MNY file but the sample and move it somewhere else or rename it.
Then start Money. Or open the sample file and choose File|New to create a
new file. Then you'll be able to start Money every time, is my bet.

"Jun" <anonymous[at]discussions.microsoft.com> wrote in message
news:007e01c39dd5$a363fde0$a001280a[at]phx.gbl...
- quote -

> That trouble is it crashed the very first time I
> launched it, right after installation. Had not for
> your tip of going after the sample.mny, I would
> never get it to work.
> From the error message, I suspect there is a bug in
> the "open file" module. It definately can't handle
> any error in wrong file type, permission, etc.
> The error handler is also poorly written. It should
> not choose to _close_ the application once there is
> an error.



  #7  
Old 10-29-2003, 03:32 AM
Jun
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Default Re: MS 2004 deluxe + WIndows XP pro = disaster!

That trouble is it crashed the very first time I
launched it, right after installation. Had not for
your tip of going after the sample.mny, I would
never get it to work.

From the error message, I suspect there is a bug in
the "open file" module. It definately can't handle
any error in wrong file type, permission, etc.
The error handler is also poorly written. It should
not choose to _close_ the application once there is
an error.

- quote -

> -----Original Message-----
> Trying to "launch MS Money alone" tries to open the most

recently opened
> file. Sounds like there is a problem with the files--not

Money (per se--I'm
> not defending why it would have problems with one of its

own files) or your
> installation of it.
> You might want to research the salv utility in the

newsgroup, the MSKB, and
> the FAQ.


  #6  
Old 10-27-2003, 11:48 PM
Dick Watson
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Default Re: MS 2004 deluxe + WIndows XP pro = disaster!

Trying to "launch MS Money alone" tries to open the most recently opened
file. Sounds like there is a problem with the files--not Money (per se--I'm
not defending why it would have problems with one of its own files) or your
installation of it.

You might want to research the salv utility in the newsgroup, the MSKB, and
the FAQ.

<anonymous[at]discussions.microsoft.com> wrote in message
news:042001c39cda$b43c4c40$a401280a[at]phx.gbl...
- quote -

> Those are ms money files with mny extensions. so:
> 1) Trying to launch MS Money alone, or
> 2) open files other than sample.mny
> will trigger an error message.
> Upon debug under Visual C++ 6.0, it says
> "Unhandled Exception in msmoney.exe(OFDUTIL.DLL):
> 0xC0000005 Access Violation".
> Open sample.mny is fine.



  #5  
Old 10-27-2003, 09:36 PM
Guest
 
Posts: n/a
Default Re: MS 2004 deluxe + WIndows XP pro = disaster!

Those are ms money files with mny extensions. so:
1) Trying to launch MS Money alone, or
2) open files other than sample.mny
will trigger an error message.

Upon debug under Visual C++ 6.0, it says
"Unhandled Exception in msmoney.exe(OFDUTIL.DLL):
0xC0000005 Access Violation".

Open sample.mny is fine.

- quote -

> -----Original Message-----
> Or maybe I misunderstood. What do you mean when you say

"some ms money files
> for [your] credit card."
> "Jun" <anonymous[at]discussions.microsoft.com> wrote in message
> news:058101c39cd4$e163a6b0$a101280a[at]phx.gbl...
> > Thanks for the reply. I tried to open it by clicking
> > some ms money files for my credit card, but it is
> > still the same error message. I've already filed an
> > error report last night, hoping they could spot
> > something and fix it ... This is really
> > disappointing.

> .

  #4  
Old 10-27-2003, 09:23 PM
Jun
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Posts: n/a
Default Re: MS 2004 deluxe + WIndows XP pro = disaster!

Thanks for the trick. I used the sample files at
C:\Program Files\Microsoft Money
and it works this time. Then I tried to re-launch it
again by clicking Money icon. The error message
disappeared.

Really weird. Am I supposed to know this?


- quote -

> -----Original Message-----
> Your credit card files are almost certainly NOT "MS Money"

files. They may
> be QIF or OFC/OFX, and there could well be some problem

with the file not
> with Money.
> As noted, you should try opening the sample file unless

you are happier
> being disappointed. This will help clarify the prior point.
> "Jun" <anonymous[at]discussions.microsoft.com> wrote in message
> news:058101c39cd4$e163a6b0$a101280a[at]phx.gbl...
> > Thanks for the reply. I tried to open it by clicking
> > some ms money files for my credit card, but it is
> > still the same error message. I've already filed an
> > error report last night, hoping they could spot
> > something and fix it ... This is really
> > disappointing.

> .

  #3  
Old 10-27-2003, 09:08 PM
Dick Watson
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Posts: n/a
Default Re: MS 2004 deluxe + WIndows XP pro = disaster!

Or maybe I misunderstood. What do you mean when you say "some ms money files
for [your] credit card."

"Jun" <anonymous[at]discussions.microsoft.com> wrote in message
news:058101c39cd4$e163a6b0$a101280a[at]phx.gbl...
- quote -

> Thanks for the reply. I tried to open it by clicking
> some ms money files for my credit card, but it is
> still the same error message. I've already filed an
> error report last night, hoping they could spot
> something and fix it ... This is really
> disappointing.



  #2  
Old 10-27-2003, 09:04 PM
Dick Watson
Guest
 
Posts: n/a
Default Re: MS 2004 deluxe + WIndows XP pro = disaster!

Your credit card files are almost certainly NOT "MS Money" files. They may
be QIF or OFC/OFX, and there could well be some problem with the file not
with Money.

As noted, you should try opening the sample file unless you are happier
being disappointed. This will help clarify the prior point.

"Jun" <anonymous[at]discussions.microsoft.com> wrote in message
news:058101c39cd4$e163a6b0$a101280a[at]phx.gbl...
- quote -

> Thanks for the reply. I tried to open it by clicking
> some ms money files for my credit card, but it is
> still the same error message. I've already filed an
> error report last night, hoping they could spot
> something and fix it ... This is really
> disappointing.



  #1  
Old 10-27-2003, 08:54 PM
Jun
Guest
 
Posts: n/a
Default Re: MS 2004 deluxe + WIndows XP pro = disaster!

Thanks for the reply. I tried to open it by clicking
some ms money files for my credit card, but it is
still the same error message. I've already filed an
error report last night, hoping they could spot
something and fix it ... This is really
disappointing.


- quote -

> -----Original Message-----
> I use that combo on two machines with zero problems.
> Have you tried opening the sample data file installed with

the application
> by double clicking on it from Windows Explorer?


 
Old 10-27-2003, 08:40 PM
Dick Watson
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Posts: n/a
Default Re: MS 2004 deluxe + WIndows XP pro = disaster!

I use that combo on two machines with zero problems.

Have you tried opening the sample data file installed with the application
by double clicking on it from Windows Explorer?

"a user" <anonymous[at]discussions.microsoft.com> wrote in message
news:029401c39cd0$4b5f4010$a501280a[at]phx.gbl...
- quote -

> I purchased MS 2004 deluxe and installed it under my
> Windows XP pro. Each time I tried to launch Money it
> says Money encounters some error and has to be
> shutdown. Judging from the error message it appears
> to be a memory access problem.
> I tried to get some online support but no luck. The
> program doesn't even let me get to the "help" page
> to read id number, which is required for the online
> support. Called free phone support but after long
> wait they transfered me to game tips ( I have to pay
> long distance charge). This is really a joke
> and I am very angry at myself to pay for a useless CD. No
> offense to people using it but have to say
> the product is a piece of crap!
> Some kind guy out there who knew a solution please
> help me out.



  #-1  
Old 10-27-2003, 08:21 PM
a user
Guest
 
Posts: n/a
Default MS 2004 deluxe + WIndows XP pro = disaster!

I purchased MS 2004 deluxe and installed it under my
Windows XP pro. Each time I tried to launch Money it
says Money encounters some error and has to be
shutdown. Judging from the error message it appears
to be a memory access problem.

I tried to get some online support but no luck. The
program doesn't even let me get to the "help" page
to read id number, which is required for the online
support. Called free phone support but after long
wait they transfered me to game tips ( I have to pay
long distance charge). This is really a joke
and I am very angry at myself to pay for a useless CD. No
offense to people using it but have to say
the product is a piece of crap!

Some kind guy out there who knew a solution please
help me out.


 

Tags
2004, deluxe, disaster, pro, windows
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