I suggest you phone MS Money support or take out an incident directly with
them:

http://support.microsoft.com/default...incidentsubmit

--
Glyn Simpson, Microsoft MVP - Money

Check http://support.microsoft.com/default...d=fh;EN-GB;mny
for UK tips and fixes for MS Money. To send Microsoft your wishes or
suggestions, use http://register.microsoft.com/mswish/suggestion.asp
or email mnyukwsh[at]microsoft.com especially if it's a UK specific wish.

I do not respond to any unsolicited email regarding Money

"Cory" <corycable[at]hotmail.com> wrote in message
news:1f7f01c390eb$eb70d320$7d02280a[at]phx.gbl...
- quote -

It has been 3 weeks now and Microsoft has yet to provide
any assistance. I have email Passport service several
times and it seems they are not interested with helping
me or anyone. Now that I have given Microsoft my money,
they are done with me. I think it's time to go back to
quickbooks and reccomend to others they not use Money at
all.

Error message indicated that my password is incorrect or
passport name is incorrect. I have reinstalled 3 times,
tried all other methods of fixing this problem including
deltetion of cache, NO HELP.