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Old 10-10-2003, 06:13 AM
DaveB
Guest
 
Posts: n/a
Default Re: Account list balance incorrect

Deleting the Bills/Deposits did not work for me. I just started having this
same problem with phantom future Bills/Deposits causing incorrect balances
in my checking account as well.

"Donald D. Urbanic" <durbanic[at]hotmail.com> wrote in message
news:OgQGl0GjDHA.220[at]tk2msftngp13.phx.gbl...
- quote -

> I am having the same problem, did deleting the 'Bills and Deposits'
resolve
> the problem? This method has worked in the past to resolve problems with
> the Cash Flow Review, but this is the first time its been referred to for
> inaccurate account totals.
> Some additional information that might apply/help: The transactions that
> you are seeing in the account list are also appearing in the 'Cash Flow
> Review'. They are correspond to scheduled 'Bills and Deposits'. In the
> 'Cash Flow Review' the transactions appear twice. Once for the 'Bills and
> Deposits' entry and once for the phantom transactions that don't appear on
> the transaction register.
> In my case it is one of my checking accounts that is having the problem.
> "Sharon" <rhodesbiz[at]bellsouth.net> wrote in message
> news:0adf01c38af1$93abb100$a401280a[at]phx.gbl...
> > Susan,
> > > I once had a similar occurance in MS Money 2002 or 2003.

> > The register balance and the account list balance were two
> > different figures. I contacted Microsoft and ended up
> > talking to a guy in person (can't remember how I did
> > that). Anyway, he told me that when this happened, it
> > almost always could be tracted down to a corupt entry in
> > the Bills and Payment section. So I deleted each payment
> > one by one and, if I remember correctly, had to restart
> > money each deletion, until the balance turned up correct
> > in both places. Then I added back all my payments.
> > > Sharon
> > > > -----Original Message-----
> > > I apologize in advance for the length of this post, but I

> > noticed a similar
> > > post regarding a different version of Money and it seemed

> > to me that more
> > > infomation on the problem might result in a more specific

> > answer.
> > > > > I recently installed Money 2004. I noticed that for

> > several accounts the
> > > balance listed on the Account List page is incorrect.

> > When I check the
> > > register for these accounts, I find the correct balance.

> > The downloaded
> > > balance-that is, cleared transactions-is correct; today's

> > balance-that is,
> > > the balance above the black line in the register-is

> > correct, and ending
> > > balance-including all transactions that have been

> > submitted, including
> > > scheduled epays-these are ALL correct. If I run a balance

> > sheet (Account
> > > Balances) for the current period, the balances are

> > correct. After much
> > > research, I found that future recurring transactions that

> > are set up on the
> > > Bills and Deposits page, but have not yet been submitted,

> > are being included
> > > in the calculation of the balance on the Account List

> > page.
> > > > > Upon further investigation, I find that all of these

> > transactions appear on
> > > the View Electronic Transaction page as checked and ready

> > to submit-although
> > > I never checked them. I clear the check boxes, go back to

> > the Acount List
> > > page, the balance is still wrong. I return to the View

> > Electronic
> > > Transaction page and all the boxes are checked again. I

> > go to the Bills and
> > > Deposits page, and each of these future transactions

> > (every one up to the
> > > middle of 2004) says that a draft exists of this payment

> > and is waiting to
> > > be submitted-even though I have not created any drafts. I

> > go to the Tools,
> > > Option Menu and confirm that the option to "save

> > electronic payments as
> > > drafts" is NOT selected. It isn't. Further strangeness:

> > the drafts do NOT
> > > show in the register!!
> > > > > I go back to the Bills and Deposits page and skip every

> > transaction that
> > > shows a draft exists and then edit each recurring payment

> > to restore the
> > > correct due date. The draft messages are eliminated. I go

> > to the Accounts
> > > List and the balance is still wrong. I go to the View

> > Electronic Transaction
> > > page, and the future scheduled transactions are all

> > listed and checked as
> > > ready to send. I futilely uncheck the boxes, confirm that

> > the Account list
> > > balance is still wrong and return to the View Electronic

> > Transaction to find
> > > the boxes all checked. So, I deleted all of these

> > transactions from the
> > > Electronic Transactions Ready to Send list. I checked the

> > Bills and Deposit
> > > page and all the scheduled transactions are still listed,

> > with correct dates
> > > and without the "draft exists" message. All looks great.

> > I return to the
> > > Account List page and the balances are still wrong.
> > > > > I can see a few of the offending transactions on the

> > Account List page
> > > listed below the account, but when I click on them, or on

> > View All, it takes
> > > me to the register which is correct and doesn't show

> > them. I found that I
> > > could run a balance sheet with a date in mid 2004 and all

> > of the offending
> > > transactions show up.
> > > > > I have checked the program Help file, the Online Help,

> > the online manual,
> > > and the newsgroup without finding an answer. I checked to

> > confirm that I do
> > > not have MSN Money enabled, and I do not.
> > > > > My question is: why are future scheduled transactions

> > that I have not
> > > selected to pay affecting the balance on the Account List

> > page?
> > > > > I'd also like to know why the "drafts" noted on the Bills

> > and Deposit page
> > > did not show up in the register and why all the scheduled

> > transactions
> > > (every one-all the way through mid 2004) was somehow

> > selected, without any
> > > input by me, to be sent? When you close the program and

> > the message comes up
> > > and says "You have unsent electronic transactions. Do you

> > want to send them
> > > now?" What if I had mistakenly hit "Yes" instead of "No?"

> > It kind of defeats
> > > the purpose of scheduling transactions-which is to

> > increase efficiency.
> > > > > > > > > > > .

>

  #1  
Old 10-07-2003, 12:51 AM
Donald D. Urbanic
Guest
 
Posts: n/a
Default Re: Account list balance incorrect

I am having the same problem, did deleting the 'Bills and Deposits' resolve
the problem? This method has worked in the past to resolve problems with
the Cash Flow Review, but this is the first time its been referred to for
inaccurate account totals.

Some additional information that might apply/help: The transactions that
you are seeing in the account list are also appearing in the 'Cash Flow
Review'. They are correspond to scheduled 'Bills and Deposits'. In the
'Cash Flow Review' the transactions appear twice. Once for the 'Bills and
Deposits' entry and once for the phantom transactions that don't appear on
the transaction register.

In my case it is one of my checking accounts that is having the problem.


"Sharon" <rhodesbiz[at]bellsouth.net> wrote in message
news:0adf01c38af1$93abb100$a401280a[at]phx.gbl...
- quote -

> Susan,
> I once had a similar occurance in MS Money 2002 or 2003.
> The register balance and the account list balance were two
> different figures. I contacted Microsoft and ended up
> talking to a guy in person (can't remember how I did
> that). Anyway, he told me that when this happened, it
> almost always could be tracted down to a corupt entry in
> the Bills and Payment section. So I deleted each payment
> one by one and, if I remember correctly, had to restart
> money each deletion, until the balance turned up correct
> in both places. Then I added back all my payments.
> Sharon
> > -----Original Message-----
> > I apologize in advance for the length of this post, but I

> noticed a similar
> > post regarding a different version of Money and it seemed

> to me that more
> > infomation on the problem might result in a more specific

> answer.
> > > I recently installed Money 2004. I noticed that for

> several accounts the
> > balance listed on the Account List page is incorrect.

> When I check the
> > register for these accounts, I find the correct balance.

> The downloaded
> > balance-that is, cleared transactions-is correct; today's

> balance-that is,
> > the balance above the black line in the register-is

> correct, and ending
> > balance-including all transactions that have been

> submitted, including
> > scheduled epays-these are ALL correct. If I run a balance

> sheet (Account
> > Balances) for the current period, the balances are

> correct. After much
> > research, I found that future recurring transactions that

> are set up on the
> > Bills and Deposits page, but have not yet been submitted,

> are being included
> > in the calculation of the balance on the Account List

> page.
> > > Upon further investigation, I find that all of these

> transactions appear on
> > the View Electronic Transaction page as checked and ready

> to submit-although
> > I never checked them. I clear the check boxes, go back to

> the Acount List
> > page, the balance is still wrong. I return to the View

> Electronic
> > Transaction page and all the boxes are checked again. I

> go to the Bills and
> > Deposits page, and each of these future transactions

> (every one up to the
> > middle of 2004) says that a draft exists of this payment

> and is waiting to
> > be submitted-even though I have not created any drafts. I

> go to the Tools,
> > Option Menu and confirm that the option to "save

> electronic payments as
> > drafts" is NOT selected. It isn't. Further strangeness:

> the drafts do NOT
> > show in the register!!
> > > I go back to the Bills and Deposits page and skip every

> transaction that
> > shows a draft exists and then edit each recurring payment

> to restore the
> > correct due date. The draft messages are eliminated. I go

> to the Accounts
> > List and the balance is still wrong. I go to the View

> Electronic Transaction
> > page, and the future scheduled transactions are all

> listed and checked as
> > ready to send. I futilely uncheck the boxes, confirm that

> the Account list
> > balance is still wrong and return to the View Electronic

> Transaction to find
> > the boxes all checked. So, I deleted all of these

> transactions from the
> > Electronic Transactions Ready to Send list. I checked the

> Bills and Deposit
> > page and all the scheduled transactions are still listed,

> with correct dates
> > and without the "draft exists" message. All looks great.

> I return to the
> > Account List page and the balances are still wrong.
> > > I can see a few of the offending transactions on the

> Account List page
> > listed below the account, but when I click on them, or on

> View All, it takes
> > me to the register which is correct and doesn't show

> them. I found that I
> > could run a balance sheet with a date in mid 2004 and all

> of the offending
> > transactions show up.
> > > I have checked the program Help file, the Online Help,

> the online manual,
> > and the newsgroup without finding an answer. I checked to

> confirm that I do
> > not have MSN Money enabled, and I do not.
> > > My question is: why are future scheduled transactions

> that I have not
> > selected to pay affecting the balance on the Account List

> page?
> > > I'd also like to know why the "drafts" noted on the Bills

> and Deposit page
> > did not show up in the register and why all the scheduled

> transactions
> > (every one-all the way through mid 2004) was somehow

> selected, without any
> > input by me, to be sent? When you close the program and

> the message comes up
> > and says "You have unsent electronic transactions. Do you

> want to send them
> > now?" What if I had mistakenly hit "Yes" instead of "No?"

> It kind of defeats
> > the purpose of scheduling transactions-which is to

> increase efficiency.
> > > > > > .


 
Old 10-05-2003, 03:34 AM
Sharon
Guest
 
Posts: n/a
Default Account list balance incorrect

Susan,

I once had a similar occurance in MS Money 2002 or 2003.
The register balance and the account list balance were two
different figures. I contacted Microsoft and ended up
talking to a guy in person (can't remember how I did
that). Anyway, he told me that when this happened, it
almost always could be tracted down to a corupt entry in
the Bills and Payment section. So I deleted each payment
one by one and, if I remember correctly, had to restart
money each deletion, until the balance turned up correct
in both places. Then I added back all my payments.

Sharon

- quote -

> -----Original Message-----
> I apologize in advance for the length of this post, but I

noticed a similar
> post regarding a different version of Money and it seemed

to me that more
> infomation on the problem might result in a more specific

answer.
> I recently installed Money 2004. I noticed that for

several accounts the
> balance listed on the Account List page is incorrect.

When I check the
> register for these accounts, I find the correct balance.

The downloaded
> balance-that is, cleared transactions-is correct; today's

balance-that is,
> the balance above the black line in the register-is

correct, and ending
> balance-including all transactions that have been

submitted, including
> scheduled epays-these are ALL correct. If I run a balance

sheet (Account
> Balances) for the current period, the balances are

correct. After much
> research, I found that future recurring transactions that

are set up on the
> Bills and Deposits page, but have not yet been submitted,

are being included
> in the calculation of the balance on the Account List

page.
> Upon further investigation, I find that all of these

transactions appear on
> the View Electronic Transaction page as checked and ready

to submit-although
> I never checked them. I clear the check boxes, go back to

the Acount List
> page, the balance is still wrong. I return to the View

Electronic
> Transaction page and all the boxes are checked again. I

go to the Bills and
> Deposits page, and each of these future transactions

(every one up to the
> middle of 2004) says that a draft exists of this payment

and is waiting to
> be submitted-even though I have not created any drafts. I

go to the Tools,
> Option Menu and confirm that the option to "save

electronic payments as
> drafts" is NOT selected. It isn't. Further strangeness:

the drafts do NOT
> show in the register!!
> I go back to the Bills and Deposits page and skip every

transaction that
> shows a draft exists and then edit each recurring payment

to restore the
> correct due date. The draft messages are eliminated. I go

to the Accounts
> List and the balance is still wrong. I go to the View

Electronic Transaction
> page, and the future scheduled transactions are all

listed and checked as
> ready to send. I futilely uncheck the boxes, confirm that

the Account list
> balance is still wrong and return to the View Electronic

Transaction to find
> the boxes all checked. So, I deleted all of these

transactions from the
> Electronic Transactions Ready to Send list. I checked the

Bills and Deposit
> page and all the scheduled transactions are still listed,

with correct dates
> and without the "draft exists" message. All looks great.

I return to the
> Account List page and the balances are still wrong.
> I can see a few of the offending transactions on the

Account List page
> listed below the account, but when I click on them, or on

View All, it takes
> me to the register which is correct and doesn't show

them. I found that I
> could run a balance sheet with a date in mid 2004 and all

of the offending
> transactions show up.
> I have checked the program Help file, the Online Help,

the online manual,
> and the newsgroup without finding an answer. I checked to

confirm that I do
> not have MSN Money enabled, and I do not.
> My question is: why are future scheduled transactions

that I have not
> selected to pay affecting the balance on the Account List

page?
> I'd also like to know why the "drafts" noted on the Bills

and Deposit page
> did not show up in the register and why all the scheduled

transactions
> (every one-all the way through mid 2004) was somehow

selected, without any
> input by me, to be sent? When you close the program and

the message comes up
> and says "You have unsent electronic transactions. Do you

want to send them
> now?" What if I had mistakenly hit "Yes" instead of "No?"

It kind of defeats
> the purpose of scheduling transactions-which is to

increase efficiency.
> .

  #-1  
Old 10-04-2003, 08:13 PM
Susan Jackson
Guest
 
Posts: n/a
Default Account list balance incorrect

I apologize in advance for the length of this post, but I noticed a similar
post regarding a different version of Money and it seemed to me that more
infomation on the problem might result in a more specific answer.

I recently installed Money 2004. I noticed that for several accounts the
balance listed on the Account List page is incorrect. When I check the
register for these accounts, I find the correct balance. The downloaded
balance-that is, cleared transactions-is correct; today's balance-that is,
the balance above the black line in the register-is correct, and ending
balance-including all transactions that have been submitted, including
scheduled epays-these are ALL correct. If I run a balance sheet (Account
Balances) for the current period, the balances are correct. After much
research, I found that future recurring transactions that are set up on the
Bills and Deposits page, but have not yet been submitted, are being included
in the calculation of the balance on the Account List page.

Upon further investigation, I find that all of these transactions appear on
the View Electronic Transaction page as checked and ready to submit-although
I never checked them. I clear the check boxes, go back to the Acount List
page, the balance is still wrong. I return to the View Electronic
Transaction page and all the boxes are checked again. I go to the Bills and
Deposits page, and each of these future transactions (every one up to the
middle of 2004) says that a draft exists of this payment and is waiting to
be submitted-even though I have not created any drafts. I go to the Tools,
Option Menu and confirm that the option to "save electronic payments as
drafts" is NOT selected. It isn't. Further strangeness: the drafts do NOT
show in the register!!

I go back to the Bills and Deposits page and skip every transaction that
shows a draft exists and then edit each recurring payment to restore the
correct due date. The draft messages are eliminated. I go to the Accounts
List and the balance is still wrong. I go to the View Electronic Transaction
page, and the future scheduled transactions are all listed and checked as
ready to send. I futilely uncheck the boxes, confirm that the Account list
balance is still wrong and return to the View Electronic Transaction to find
the boxes all checked. So, I deleted all of these transactions from the
Electronic Transactions Ready to Send list. I checked the Bills and Deposit
page and all the scheduled transactions are still listed, with correct dates
and without the "draft exists" message. All looks great. I return to the
Account List page and the balances are still wrong.

I can see a few of the offending transactions on the Account List page
listed below the account, but when I click on them, or on View All, it takes
me to the register which is correct and doesn't show them. I found that I
could run a balance sheet with a date in mid 2004 and all of the offending
transactions show up.

I have checked the program Help file, the Online Help, the online manual,
and the newsgroup without finding an answer. I checked to confirm that I do
not have MSN Money enabled, and I do not.

My question is: why are future scheduled transactions that I have not
selected to pay affecting the balance on the Account List page?

I'd also like to know why the "drafts" noted on the Bills and Deposit page
did not show up in the register and why all the scheduled transactions
(every one-all the way through mid 2004) was somehow selected, without any
input by me, to be sent? When you close the program and the message comes up
and says "You have unsent electronic transactions. Do you want to send them
now?" What if I had mistakenly hit "Yes" instead of "No?" It kind of defeats
the purpose of scheduling transactions-which is to increase efficiency.




 

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account, balance, incorrect, list
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