On Fri, 19 Dec 2008 22:56:42 -0500, "Chris Cowles"
<spam_magnet[at]remove-me-bellsouth.net> wrote:

- quote -

Yet Money lists them as linkable accounts. I finally figured out that
the correct listing for my card is Paypal Buyer Credit. But it is
through GEMB.

GEMB support is worse than poor. I went through the steps with them to
set up online access and it worked exactly once - at the setup.
Thereafter, I was unable to log in using the same info I used at
setup. This is likely the same problem MS Money has with accessing
the account. When calling back about the problem, their answer was to
create another online account. Again, it worked only once. Called
back, they said to create another account. I could *not* get them to
understand that I wanted to be able to log in again and again on the
*same* account and *not* create a new account each time. Their view
seems to be that, as long as I can eventually log in by creating a new
account, all is well.

I had also written for help from MS. Surprisingly enough I got a
quick reply back with steps to isolate the problem. However, it
appears to be a GEMB problem, not a Money one. I'm hoping MS can
perhaps lean on GEMB to allow future linkage.

If you mean GEMB, no card managed by GEMB links to Money, as far as I
know. Their support is pretty poor, as you've discovered. Some store
credit cards I have are issued by GEMB, but you can link them to
CheckFree for automatic bill pay, and download all the transactions from
a central location. That's the only way I could get my Sam's Discover
card to get paid automatically, as my other cards do.
--
Chris Cowles
Gainesville, FL

"Grouch" <grouch33[at]email.com> wrote in message
news:ml8lj451929dfjt4o50ageqk8png9bdets[at]4ax.com...
- quote -

This is in Money Plus Premium.

I'm trying to link to a PayPal Plus credit card that is offered
through GE Money. This account is automatically linked to my GE Money
account via a link in my PayPal account, so I know linking is
possible.

Sorry this is so long, but I wanted to make sure I had shown all the
steps I'd already taken.

In Money I set up the credit card account by choosing the PayPal Buyer
Credit. Is that correct? Or should I be using one of the GE accounts?
If so, which one?

When I went to input my user ID and password, Money wouldn't take the
user ID, because it was too long. This was my PayPal email address.
Hey, I didn't choose to use an email address. That's the way PayPal
has it set up.

So I changed my email address to a shorter one that would fit into
Money. Problem fixed or so I thought.

I got an error: Tools, Internet Update, Read Call Summary Messages.

"Your sign in doesn't match the bank's records."

OK, so I called PayPal. Easier to say than actually do. But
eventually I got a hold of a live person. They said to call GE.
Called GE. They said to change my options in my online account. Went
to change my User ID and PW and got a message saying that it couldn't
be done online. You had to call the same number I had just spoken to.
(arghhh)

Called back and they said I needed to create a new account. I did.
Still didn't work. Called back. They said to call PayPal.

Called Paypal. Had a difficult time getting across the idea that this
wasn't about logging in to *Paypal,* but logging in to the link with
the Paypal credit card. Spent over an hour getting transferred from
one department to another and finally someone said I needed to be
bumped up and he transferred my call. I was back at the basic GE
phone tree once again. (screaming)

Tried again later and finally got someone at Paypal who actually
understood my question. He was able to verify what my actual log in
info was. Went to Money and plugged the user ID and PW in.

Got the same message: "Your sign in doesn't match the bank's records."

I don't know what else to do now. I do want this account to be
linked to Money, as the PayPal Plus credit card has a great new
feature. Like the Discover card, you can generate one time use credit
card numbers for buying online which have a limited expiration date.

Since I'm a recent victim of ID theft, I got the card for this sole
purpose. And since, I'm checking my accounts a lot more often now, I
really would like to do it in one place - Money.

Can anyone help me?