Investment Account will not Delete - adds itself back into Money 2

#3 11-04-2008, 04:47 PM

sorry for previous post... see you already solved problem.

"Steven" <Steven[at]discussions.microsoft.com> wrote in message
news:9CFD60BB-840F-41DD-8EB4-55AF29257F0E[at]microsoft.com...
- quote -

> Hello,
> I have an ING account that I no longer use and is closed now. If I try to
> close or delete the account when I come back into Money another appears.
> I
> now have several ING Investment Accounts listed in Money (i.e. ING Direct
> Investment #1, #2, #3, etc) due to my multiple attempts to remove or even
> close so it would not show up.
> Any idea on how to fix this bug in Money 2007 Premium. My version is
> 16.0.125.1303. Thanks for any help in advance!

#2 11-04-2008, 04:46 PM

does the new account appear when you download from ING? I have experienced
that twice, where I closed accounts but my financial institution continued
to include the closed account alongside the open ones, causing Money to
create new accounts. But in my case, the new account was only created if I
had deleted the old one; if I just closed the account, but kept it in Money,
then that stopped the creation of new accounts. So maybe not the same thing
you are experiencing.

"Steven" <Steven[at]discussions.microsoft.com> wrote in message
news:9CFD60BB-840F-41DD-8EB4-55AF29257F0E[at]microsoft.com...
- quote -

> Hello,
> I have an ING account that I no longer use and is closed now. If I try to
> close or delete the account when I come back into Money another appears.
> I
> now have several ING Investment Accounts listed in Money (i.e. ING Direct
> Investment #1, #2, #3, etc) due to my multiple attempts to remove or even
> close so it would not show up.
> Any idea on how to fix this bug in Money 2007 Premium. My version is
> 16.0.125.1303. Thanks for any help in advance!

#1 11-04-2008, 04:35 AM

This worked and thanks for the info!

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Steven wrote:
> > > I have an ING account that I no longer use and is closed now. If I try to
> > close or delete the account when I come back into Money another appears. I
> > now have several ING Investment Accounts listed in Money (i.e. ING Direct
> > Investment #1, #2, #3, etc) due to my multiple attempts to remove or even
> > close so it would not show up.
> http://support.microsoft.com/kb/323964/en-us
> describes how to remove online info. Do that, and see if the problem
> goes away.

11-02-2008, 04:04 AM

In microsoft.public.money, Steven wrote:

- quote -

> I have an ING account that I no longer use and is closed now. If I try to
> close or delete the account when I come back into Money another appears. I
> now have several ING Investment Accounts listed in Money (i.e. ING Direct
> Investment #1, #2, #3, etc) due to my multiple attempts to remove or even
> close so it would not show up.

http://support.microsoft.com/kb/323964/en-us
describes how to remove online info. Do that, and see if the problem
goes away.

#-1 11-01-2008, 02:34 PM

Hello,

I have an ING account that I no longer use and is closed now. If I try to
close or delete the account when I come back into Money another appears. I
now have several ING Investment Accounts listed in Money (i.e. ING Direct
Investment #1, #2, #3, etc) due to my multiple attempts to remove or even
close so it would not show up.

Any idea on how to fix this bug in Money 2007 Premium. My version is
16.0.125.1303. Thanks for any help in advance!

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