Can not activate Money Plus Deluxe

#3 10-26-2008, 01:30 PM

Problem is fixed. I got hold of MS Tech Support this morning.

I had to go to -> Control Panel -> User Account -> Turn User Account Control
on or off -> Use User Account Control (UAC) to help protect your computer,
make sure the box is not checked

I had to reboot the computer, then I was able to activate Money with no
problem. I just wanted to share the fix with anyone else with this problem.
Thanks.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, MiklJBurns wrote:
> > I tried that. I can put in all the characters so I know it's not a font
> > problem like others have had.
> > > I also paid a couple extra dollars for a CD if the program to be sent to my
> > house. I tried loading the program from the CD but I have the same problem.
> > I click activate and nothing happens.
> You may need help from support. See the
> http://support.microsoft.com/kb/941425/en-us activation FAQ.

#2 10-26-2008, 03:53 AM

In microsoft.public.money, MiklJBurns wrote:

- quote -

> I tried that. I can put in all the characters so I know it's not a font
> problem like others have had.
> I also paid a couple extra dollars for a CD if the program to be sent to my
> house. I tried loading the program from the CD but I have the same problem.
> I click activate and nothing happens.

You may need help from support. See the
http://support.microsoft.com/kb/941425/en-us activation FAQ.

#1 10-25-2008, 11:40 PM

I tried that. I can put in all the characters so I know it's not a font
problem like others have had.

I also paid a couple extra dollars for a CD if the program to be sent to my
house. I tried loading the program from the CD but I have the same problem.
I click activate and nothing happens.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, MiklJBurns wrote:
> > I cannot activate my money file (I purchased from digitalriver.com). I can
> > put in all the characters so I know it's not a font problem like others have
> > had. After I enter my code, I get a confirmation window (again with all the
> > characters) it says: To activate Money and start using online services,
> > confirm your product key below, and then click Activate. I click activate
> > and nothing happens. I have tried this for 59 days and only have 1 day left
> > to activate. I have disabled my firewall but still doesn't work. Any
> > suggestions? I can't get hold of Microsoft by phone and their chat is down.
> This problem occurs if you have Windows set to use "Large Fonts"
> (has their font display size set to some larger DPI setting)
> Workarounds (either one should resolve it):
> o Temporarily change back to Windows' "default" font size
> o Copy the entire key (dashes included) and Paste it into one of
> the fields (any of them) in the Activation dialog
> http://support.microsoft.com/kb/941425/en-us activation FAQ
> Remember to keep a copy or two of the downloaded install file, in
> case you want to reinstall or install to a second computer. Burn one
> copy onto DVD/CD. Don't lose it.

10-25-2008, 07:00 PM

In microsoft.public.money, MiklJBurns wrote:

- quote -

> I cannot activate my money file (I purchased from digitalriver.com). I can
> put in all the characters so I know it's not a font problem like others have
> had. After I enter my code, I get a confirmation window (again with all the
> characters) it says: To activate Money and start using online services,
> confirm your product key below, and then click Activate. I click activate
> and nothing happens. I have tried this for 59 days and only have 1 day left
> to activate. I have disabled my firewall but still doesn't work. Any
> suggestions? I can't get hold of Microsoft by phone and their chat is down.

This problem occurs if you have Windows set to use "Large Fonts"
(has their font display size set to some larger DPI setting)

Workarounds (either one should resolve it):

o Temporarily change back to Windows' "default" font size

o Copy the entire key (dashes included) and Paste it into one of
the fields (any of them) in the Activation dialog

http://support.microsoft.com/kb/941425/en-us activation FAQ

Remember to keep a copy or two of the downloaded install file, in
case you want to reinstall or install to a second computer. Burn one
copy onto DVD/CD. Don't lose it.

#-1 10-25-2008, 05:51 PM

I cannot activate my money file (I purchased from digitalriver.com). I can
put in all the characters so I know it's not a font problem like others have
had. After I enter my code, I get a confirmation window (again with all the
characters) it says: To activate Money and start using online services,
confirm your product key below, and then click Activate. I click activate
and nothing happens. I have tried this for 59 days and only have 1 day left
to activate. I have disabled my firewall but still doesn't work. Any
suggestions? I can't get hold of Microsoft by phone and their chat is down.

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