In microsoft.public.money, KLuet wrote:

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So does the password you are entering contain special characters?
numbers, letters, and underscores are not special. Wait:
http://www.microsoft.com/protect/you...owsliveid.mspx
seems to encourage special characters.

I don't have a LiveID on my file.

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I think you might want to contact Microsoft Money support.

In microsoft.public.money, KLuet wrote:

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Based on http://www.sc.rr.com/rrhelp/firewall.htm and other links,
it looks as if RR lets you download "EZ Armor Security Software
provided by Computer Associates". I don't remember anybody saying
that has been a problem with Money, but it still could be blocking
something associate with the LiveID sign in. But if you installed
that, that would be the software firewall I was referring to.

Here is what I would try: Create a new XP or Vista user. In XP that
is Start-> Settings-> ControlPanel-> UserAccounts-> CreateANewAccount

Switch to that user and start Money with a new blank file. Add your
LiveId. See if Money has a problem with that.

The theory is that if the problem is an IE setting, you will get
default settings for the new user. If you succeed this way, it
would accomplish the download, and it would point toward the reason
the other did not work. You can delete the new user later, and
your regular IE settings will not have been changed.

So if the problem does not show up, then expect that the problem is
something associated with your regular user.

If the problem exists, it may be associated with your security
software.

If you have another computer handy, you could try the Money Plus
trial on that. See if it can open or restore a copy of your file,
and work as you like. If that works, don't assume it is a problem
with your Money 2007 install. Instead it would more likely indicate
some setting or condition in your regular computer.

There is a place to click to sign in Money directly. But when I try to do
that, it gives me the message "Windows Live ID Passwords cannot contain
special characters or cannot be blank. Enter a valid password."

And I get the same message, after trying to ge into Money directly after
having Internet Explorer turned to work offline.
--
k.


"Cal Learner-- MVP" wrote:

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In microsoft.public.money, KLuet wrote:

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I don't know what you mean. How does that differ from what you
posted yesterday? If you have a LiveID on the file, you need to
enter that LiveID to get into the file. That is called signing in
offline if you are not signing into the LiveID server too.

To remove you LiveID on a file, I expect that you will have to
disable any FIs for online access if that FI involves access thru a
third party. See the description via
http://www.microsoft.com/money/bankonline.aspx


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I don't think that it would change your situation.

If you want to see if Money opens on a different file, you could
create a new file, or open Sample.mny.

While you are thinking of it, save your Money file and your backups
onto other media, such as a USB flash drive, and/or burn them onto a
CD/DVD. This will guard against hard drive failure and
deleting/overwriting a file you might want later.

In microsoft.public.money, KLuet wrote:
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When you try to open your file, isn't there a place to click to sign
in offline?

If not, I would either disconnect from the internet, or in IE select
File-> WorkOffline before trying to open Money.

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I think you should be able to sign in offline, and do that. Use the
password that worked at the time that the file was last successfully
opened, rather than the one you changed to.

It might help to change your LiveID password to what it was
previously, to harmonize things. I don't really understand how all
of that works.

Now I can not even get into Money directly without using the Windows Live ID,
it says I have to have one.

I can not find my software disk. If I purchased the newest version of the
software, would I be able to bring in my existing data?
--
k.


"KLuet" wrote:

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--
k.


"Cal Learner-- MVP" wrote:

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I've tried to restore from back in September and still can not sign in.
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I'm not sure what you mean by offline. I don't have a firewall, I use Time
Warner Roadrunner, and it provides it automatically.
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can do that.
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In microsoft.public.money, KLuet wrote:

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I don't know how that might complicate things.

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I would save your existing backups that predate the problem, if it
is not too late.

Can/could you sign in offline? If so, what do you use as a software
firewall?

I would consider removing the LiveID on a copy of your file (under a
different name), so that will have that. You could add it back on
later, if you like.

See http://support.microsoft.com/kb/899935/en-us

I have not been able to sign into Money 2007 deluxe for several days. I've
tried resetting my password and am still unsuccessful. Any ideas?
--
k.