Money 2007 backup problem

#4 10-14-2008, 08:26 PM

Thanks for your suggestion about going into safe mode to check out backup.
Moneyh will not open in safe mode. However, in checking some other files, I
found that one of the msvcr80.dll files was labeled with Zone Alarm. I
uninstalled it and have not had a problem with money backup since. Thanks for
the suggestions.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, paperpirate wrote:
> > Tried your suggestions. I opened the sample file fine but as with the other
> > files, if I choose to back up, the progress bar runs fine until about the
> > time the program should close and I get the Money has encountered aq problem
> > and will close. Defaulting module is msvcr80.dll. I ran the directory of the
> > files and there are six in various folders: system 32, WinSxS. I have run the
> > repair file tool in both the quick mode and level 2 standard mode. Still get
> > the error message.
> What I don't know is if there is a possibility that a problem
> version of msvcr80.dll is getting involved. I don't really
> understand the DLL stuff, but I wonder if
> regsvr32 msvcr80.dll
> of the proper version of msvcr80.dll would help.
> I would also try booting into safe mode with networking behind a NAT
> router, and running Money. That should cause default drivers to be
> used. It should also cause your software firewall to not be running,
> I think. If things work for you there, I would think about maybe
> your security software is a problem.

#3 10-13-2008, 08:47 PM

In microsoft.public.money, paperpirate wrote:

- quote -

> Tried your suggestions. I opened the sample file fine but as with the other
> files, if I choose to back up, the progress bar runs fine until about the
> time the program should close and I get the Money has encountered aq problem
> and will close. Defaulting module is msvcr80.dll. I ran the directory of the
> files and there are six in various folders: system 32, WinSxS. I have run the
> repair file tool in both the quick mode and level 2 standard mode. Still get
> the error message.

What I don't know is if there is a possibility that a problem
version of msvcr80.dll is getting involved. I don't really
understand the DLL stuff, but I wonder if
regsvr32 msvcr80.dll
of the proper version of msvcr80.dll would help.

I would also try booting into safe mode with networking behind a NAT
router, and running Money. That should cause default drivers to be
used. It should also cause your software firewall to not be running,
I think. If things work for you there, I would think about maybe
your security software is a problem.

#2 10-13-2008, 08:17 PM

Tried your suggestions. I opened the sample file fine but as with the other
files, if I choose to back up, the progress bar runs fine until about the
time the program should close and I get the Money has encountered aq problem
and will close. Defaulting module is msvcr80.dll. I ran the directory of the
files and there are six in various folders: system 32, WinSxS. I have run the
repair file tool in both the quick mode and level 2 standard mode. Still get
the error message.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, paperpirate wrote:
> > When I close Money 2007 and try to backup, I get message "Money has
> > encountered a problem and will close." Faulting module is msvcr80.dll. If I
> > postpone backup, it closes with no error. I have uninstalled and reinstalled
> > the program, upgraded to Money Plus, tried backing up to different folders
> > and locations, run file repair utilities. I believe this started just about
> > the time I installed .NET Framework. However, I installed and uninstalled
> > several programs along about that same time. Otherwise, program works fine
> > and I have no problems with any other program.
> Also, running this command in a command window might inspire you:
> dir c:\msvcr80.dll /s

#1 10-13-2008, 06:36 PM

In microsoft.public.money, paperpirate wrote:

- quote -

> When I close Money 2007 and try to backup, I get message "Money has
> encountered a problem and will close." Faulting module is msvcr80.dll. If I
> postpone backup, it closes with no error. I have uninstalled and reinstalled
> the program, upgraded to Money Plus, tried backing up to different folders
> and locations, run file repair utilities. I believe this started just about
> the time I installed .NET Framework. However, I installed and uninstalled
> several programs along about that same time. Otherwise, program works fine
> and I have no problems with any other program.

Also, running this command in a command window might inspire you:
dir c:\msvcr80.dll /s

10-13-2008, 06:20 PM

In microsoft.public.money, paperpirate wrote:

- quote -

> When I close Money 2007 and try to backup, I get message "Money has
> encountered a problem and will close." Faulting module is msvcr80.dll. If I
> postpone backup, it closes with no error. I have uninstalled and reinstalled
> the program, upgraded to Money Plus, tried backing up to different folders
> and locations, run file repair utilities. I believe this started just about
> the time I installed .NET Framework. However, I installed and uninstalled
> several programs along about that same time. Otherwise, program works fine
> and I have no problems with any other program.

You could try using sample.mny and see if that has the problem. If
not, I would try to make a repaired version of my file with
File-> RepairMoneyFile-> StandardFileRepair level 2.

If you are using Vista, there could be an additional consideration.

#-1 10-13-2008, 05:38 PM

When I close Money 2007 and try to backup, I get message "Money has
encountered a problem and will close." Faulting module is msvcr80.dll. If I
postpone backup, it closes with no error. I have uninstalled and reinstalled
the program, upgraded to Money Plus, tried backing up to different folders
and locations, run file repair utilities. I believe this started just about
the time I installed .NET Framework. However, I installed and uninstalled
several programs along about that same time. Otherwise, program works fine
and I have no problems with any other program.

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