Thank You!! This was exactly what I needed to know.

"Phillip A. Huddy" wrote:

- quote -

Gandalf wrote:
- quote -

Thanks! Fixed the problem right up.

--
kindler chase

This issue is due to an update on Chase's end. In order to reactivate your
money account you have to log onto Chase, Select the Customer Center Tab at
the top of the page, scroll down to Reference Center, Under Tools select
"Activate Money, Quicken, etc."

This fixed the issue for me, it should do the same for you.

Thanks,
--
Phil A. Huddy
Money User since 1997


"Andrew" wrote:

- quote -

Yes, thank you. That worked for me as well.

"Michael Walraven" <mexxwalraven[at]verizon.not> wrote in message
news:%23cW3VjwIJHA.5060[at]TK2MSFTNGP02.phx.gbl...
- quote -

In microsoft.public.money, gdobrien[at]gmail.com wrote:

- quote -

That warning is greatly exaggerated. Keep a copy or backup of the
file before doing the merge, just in case, and then do the merge.
You are unlikely to need to revert to the copy or backup.

Thanks a bundle, that fixed it for me.
Michael


"Gandalf" <Gandalf[at]discussions.microsoft.com> wrote in message
news:660FD8BC-E90D-4D8B-A919-B06DCC8C58DA[at]microsoft.com...
- quote -

I was having the same problem and after reading your post figured out the
solution. Disable the online services for your Chase account in Money, then
re-enable them. It will find the account and you'll be back in business --
no lost history... {:-)

"gdobrien[at]gmail.com" wrote:

- quote -

On Sep 30, 9:22*am, gdobr...[at]gmail.com wrote:
- quote -

Help desk now admits that there was an upgrade on Saturday and being a
former Bank One... First USA account I now should change the account
name to chase and it should work. If I can figure out how to do that
sucessfully....

On Sep 30, 3:23*am, "Andrew" <ake...[at]xhotmailx.com> wrote:
- quote -

I talked with the Chase help desk CALL 877-242-7372 and they told me
it was a MS Money problem. I was able to set up a new account, and it
updated sucessfully, but when I was going to merge that new account
with my long-standing accout the warning appeared that Money would
delete all my priior transactions. That is unacceptable, so I deleted
the new account.

This problem started Saturday, so Chase screwed it up over the
weekend. The account is also a former Bank One... First USA account,
and Chase doesn't seem to know about it. I am on the phone now with
chase and going to 2nd level support.

Yes, my accounts in question are former Bank One/First USA as well.

Still not able to update 12:23am pst.

"Bob" <Bob[at]discussions.microsoft.com> wrote in message
news:7B8BC359-6406-4D5C-8592-1BD86149ED7D[at]microsoft.com...
- quote -

Ditto here as of 10:30pm PST Monday. Also former Bank One...actually former
First USA.

"Michael Walraven" wrote:

- quote -

Mine was former Bank One.
Just checked again (12:38 AM Tuesday),
Microsoft Money could not update your account because your bank or brokerage
does no have a record of it or it could not be found on MSN My Accounts. The
account may be closed or the account number may be changed.

Worked two days ago.
Michael




"Marilyn & Bob" <Privacy[at]nospam.please> wrote in message
news:#ZSHbNrIJHA.508[at]TK2MSFTNGP05.phx.gbl...
- quote -

Mine worked tonight, both update and bill pay. (Note I am with Chase NY,
not former BankOne, is that also your case?)
--
Peace,
BobJ

"Michael Walraven" <mexxwalraven[at]verizon.not> wrote in message
news:er9FuCrIJHA.740[at]TK2MSFTNGP03.phx.gbl...
- quote -

I haven't been able to update by Chase Visa today.

Michael


"Andrew" <akedwa[at]xhotmailx.com> wrote in message
news:Ooox12pIJHA.1156[at]TK2MSFTNGP05.phx.gbl...
- quote -

Just checking if anyone is having issues updating Chase in version MPP? I
haven't been able to update the last few days.

Thanks.