On Sep 3, 2:08*am, Cal Learner-- MVP <via_newsgr...[at]please.tnx> wrote:
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All is resolved. The key string was the initial serial number - so I
was told after making a telephone call. I am now crossing my fingers
that I won't be charged more than once for this product - so far so
good. And thanks for your burning a copy to a CD suggestion.

Alexm

Alexm

In microsoft.public.money, Alexm wrote:

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Enter your info at http://www.findmyorder.com. There you should be
able to get your key and download the install file. Burn a copy to
CD so you can reinstall later or onto a second computer.

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I have the serial number and order number and order date and order
status = order complete. But, again, I received no email giving the
key. Also when I run the progran the window which comes up is labeled
Money Plus and not Money Plus Premium. The program works but
apparently is not complete because I have 60 days to enter the key and
I don't have the key.

AlexM

On Sep 2, 6:35*pm, reddog <red...[at]fourway.net> wrote:
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I also bought Money Plus Premium online and when I tried to use it it
asked for a key number (I should have received in an email) but I
received no email. So now what do I do? I have already been charged
for it on my credit card.

AlexM

I bought money 2008 online and got serial number, but when I try to
validate it a message comes up that says

Internet Connection Failure

The product you are attempting to run is unable to connect to the
Internet to obtain a license key. You may not be able to run this
program fully until a connection is made.

Please check that you are connected to the Internet. If you have a
connection already, please check that your firewall settings will
allow this software program access to our servers.

Error code: -1

I have disabled my firewall and everything else I could think of,
money still updates ok and everything else connectes to internet fine.
Is there a phone number, that I could call and get a override key or
does anyone know whats wrong