Looks like the problem has been resolved...

-- John

"JohnA" <John[at]spamguard-TheAtas.org> wrote in message
news:%2311g2Q4CJHA.2292[at]TK2MSFTNGP02.phx.gbl...
- quote -

Thanks Dan and to everyone who chimed in... looks like the problem has
been fixed!

-- John

"DanW" <DanW[at]discussions.microsoft.com> wrote in message
news:E60C575A-C916-416B-A19B-3A58C389B631[at]microsoft.com...
- quote -

,My employer uses resources.hewitt.com and I just talked with support. They
said their System support people are in touch with Hewitt and are working on
the issue. No estimated time to resolve. Their advice to me is just keep
trying your download. Looks like it's a Hewitt issue, not a Money problem and
certainly not a cockpit error!

"DanW" wrote:

- quote -

Same symptoms as JohnA (err. msg. on download; unable to re-establish online
servces). I have two Money accounts using resources.hewitt.com; both are
failing. Last good update 8/11. Other Money accounts OK. I'm running Money in
a Macbook using VMware Fusion and made that transition in the 8/20-31
time-period, AND put the Macbook behind a new wireless router, AND (oh no
another change) just upgraded to Money Plus 9/1. Well I'm not backing all
this stuff out, So my first suspect is port-blocking by my new router,
suspecting that Money is using some unique port for communicating with
Hewitt. Based on your postings (thank YOU everyone !!!), I'm ruling that out
now, and will pile on with Hewitt customer service. Suggest we all
communicate to Hewitt of this common problem from 8 or so users.

DanW

"JohnA" wrote:

- quote -

Hi Cal,

Customer support isn't much help, they tell me to call Microsoft.

-- John

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:ciklb4l5t8r7uk2rr4jcvbcqfl6huka4km[at]4ax.com...
- quote -

JohnA wrote:
- quote -

Quicken users are also reporting the inability to download from
Hewitt. How likely is it that both Quicken and Money are
causing the same problem, while Hewitt bears no responsibility?

--

John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup

I cannot access them either; Hewitt says it's an MS issue, and MS says it's a
Hewitt issue. This is driving me crazy!

I too have been having this problem since 8/23. I did the same thing and
now it tell me that I have no active accounts. I'm going to try to contact
their customer service today.

Kevin

"Douglas" <Douglas[at]discussions.microsoft.com> wrote in message
news:0C9AAE14-AE55-4931-A814-2BA4E3826BE1[at]microsoft.com...
- quote -

I have also been having this problem. States that my last successfule update
was 8/23. Glad to see it isn't just me.

"JohnA" wrote:

- quote -

Yep, been having the same problem. Drop them an e-mail and watch the
response. Should be interesting. One reply was, must be MS MONEY problem.
Tried to update through MSN and got the same results. Is this the 1189
account?? Good luck.

"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, JohnA wrote:

- quote -

If the problem continues until Tuesday, I would ask the customer
support at Hewitt Associates. They provide a real OFX server, so
they may be able to help.

Hi,

Since the middle of this month, I don't seem to be able to update my 401K
account serviced by Hewitt Associates. Is anyone else having problems? I
get the error: "The Internet, banking, or brokerage server could not process
the request.Please try your call again later.(OFXHTTP400)". If I try and
remove online banking and add it back in, it tells me that I have no active
accounts. Yet I can reach my account as usual through the web site. All my
other accounts seem to work fine.

-- John