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Old 08-27-2008, 11:59 AM
Ron Rosenfeld
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Default Re: Bill Summary skips Apay due dates

On Tue, 26 Aug 2008 20:55:01 -0700, Ryan A <RyanA[at]discussions.microsoft.comwrote:

- quote -

> I know I saw something about this some time ago but I can't find the info
> anymore.
> Microsoft Money 2007 Deluxe
> Version 16.0.120.1303
> Bank - Wachovia
> Issue:
> I have 2 monthly Apays that I set up on Wachovia's website which were
> downloaded into Money's Bill Summary. I looked today and, though the next
> payment that hadn't posted to the register should be due 10/20/2008 the Due
> Date showing in Bill Summary was 3/20/2009.
> I've canceled the Apays and re-created them but I know this is a chronic
> issue. I already went through the full file repair process a while ago and
> thought it was going well but noticed this happened again today.
> Are there any other solutions for getting this to stop? It resulted in a
> difference of $4k in my forecasted cash flow over 6 months.
> Thanks


<sigh> . I reported this problem to Money Support a number of years ago. It
was confirmed by their escalated support team and passed on to the programmers.

The "good news" is that it does not appear to affect the APAY model. In other
words, the scheduled payments get executed (and appear in your check register)
at the appropriate times.

The bad news is the screwup of the Bill Summary pages.

At one time, they thought it might be due to an error in the CheckFree database
(on the CheckFree server), and advised me to set up a new account. Even though
I did so, the problem recurred, and I reported that, also, a few years back.
(Wachovia likely uses CheckFree for the service you see).

Clearly they have not set a high priority on fixing this problem.

The only "solution" of which I am aware is to not use APAY's. My bank (USAA)
requires that all payments be initiated at online (and not within Money). So I
have my "regular payments" set up in Money, but not as APAY's. So I no longer
run into the problem.
--ron
  #-1  
Old 08-27-2008, 03:55 AM
Ryan A
Guest
 
Posts: n/a
Default Bill Summary skips Apay due dates

I know I saw something about this some time ago but I can't find the info
anymore.

Microsoft Money 2007 Deluxe
Version 16.0.120.1303

Bank - Wachovia

Issue:
I have 2 monthly Apays that I set up on Wachovia's website which were
downloaded into Money's Bill Summary. I looked today and, though the next
payment that hadn't posted to the register should be due 10/20/2008 the Due
Date showing in Bill Summary was 3/20/2009.

I've canceled the Apays and re-created them but I know this is a chronic
issue. I already went through the full file repair process a while ago and
thought it was going well but noticed this happened again today.

Are there any other solutions for getting this to stop? It resulted in a
difference of $4k in my forecasted cash flow over 6 months.

Thanks
 

Tags
apay, bill, dates, due, skips, summary
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