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  #4  
Old 08-20-2008, 02:36 AM
Cal Learner-- MVP
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Posts: n/a
Default Re: Password doesn't work

In microsoft.public.money, Katie wrote:

- quote -

> Sorry that I'm confusing you, I am so frustrated that I'm not being clear.
> I have a new computer, I could not transfer money from my old computer to my
> new, because it was OEM. I did have a password on the old computer for
> Money, but it was automatic, so I have no idea what it was.


Ouch. I hope this works out for you. See below.

- quote -

> I purchased Money Plus this morning, and used a recent back-up file from the
> old computer to populate the money transactions. I was able to view it
> initially, but when I went back this evening, the trouble started. The
> password that I set this morning would not work, so I clicked on "can't
> remember password" and I again reset it. After resetting the second time, it
> now won't accept anything and it won't allow me to ask for a reset. If I
> click on sign me on without online services, it still won't let me sign on.
> I would like to have a password as I will have my Credit Card purchases
> downloaded.
> Is there someway that I can contact Microsoft and start this password
> business again?



copy Sample.mny from the Money install folder to your Documents
folder. Open that file.

Do Help-> About, and write down your serial number.

Go to http://support.microsoft.com/oas/def...px?gprid=12816

I don't know if they are going to be able to get you going or not. I
don't understand that stuff myself.

At worst, you could go to your old computer and File-> Export each of
your accounts to loose QIF files. Save those files as a fall-back,
but let's hope you don't need them.

Then (only after you have saved the QIF files), see if you can
remove the password from your file on the old computer. I don't know
if it will require you to know your password to do that. I could
test for that, but you will be right there anyway.


  #3  
Old 08-20-2008, 01:23 AM
Katie
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Posts: n/a
Default Re: Password doesn't work



"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Katie wrote:
> > > > "Cal Learner-- MVP" wrote:
> > > > In microsoft.public.money, Katie wrote:
> > > > > > This morning I downloaded a new version of Money Plus. As part of the
> > > > download, I was asked to establish a Windows Live ID password, and use that
> > > > to sign into Money. I set up a password, but it wouldn't sign into Money,

> *** that was the part that confused me ***
> > so
> > > > I clicked "can't remember password" and I set up a new one. Same thing
> > > > happened, couldn't sign into Money---repeated one more time and it never
> > > > worked. Now, Money will not send me an email to change the password probably
> > > > because I have asked too often. Any suggestions? I have clicked the box
> > > > in Money asking to just get into Money and not go to any internet services,
> > > > and it still won't let me in. It seems that this option should not need a
> > > > password, but it does require me to put one in.
> > > > > > > If you would like a Money file without a Live ID on it? If so, open
> > > Money and click File-> New-> NewFile. Select to not have a password.
> > > > Thanks for your help Cal, but I transferred all existing information and 4

> > years of transaction into the new version. If I open up a new file, wouldn't
> > that be empty? And, I would like to have a password.

> I did not infer that from your posting. So did you have a Live ID on
> the Money 2006 file that you just converted? Somehow you want a Live
> ID on your file, I guess (a conventional password is another
> choice). But you had trouble signing in with your Live ID. So you
> decided that changing your password might help, but it didn't.
> Right? I am still confused, but that's ok.
> I don't know what your changing of password is going to do. If you
> sign in offline, you should be able to sign in with the old Live ID
> and password. I would consider removing that, and adding back your
> Live ID.
> Or re-convert your Money 2006 file. A copy of that file will have
> been saved as *.m15 (if I was right about your converting a Money
> 2006 file).
> Keep an extra copy of your *.m15 . That is a copy of your file from
> before conversion. You know what the password on that one is.

Sorry that I'm confusing you, I am so frustrated that I'm not being clear.
I have a new computer, I could not transfer money from my old computer to my
new, because it was OEM. I did have a password on the old computer for
Money, but it was automatic, so I have no idea what it was.

I purchased Money Plus this morning, and used a recent back-up file from the
old computer to populate the money transactions. I was able to view it
initially, but when I went back this evening, the trouble started. The
password that I set this morning would not work, so I clicked on "can't
remember password" and I again reset it. After resetting the second time, it
now won't accept anything and it won't allow me to ask for a reset. If I
click on sign me on without online services, it still won't let me sign on.
I would like to have a password as I will have my Credit Card purchases
downloaded.

Is there someway that I can contact Microsoft and start this password
business again?
t
b
  #2  
Old 08-20-2008, 12:58 AM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Password doesn't work

In microsoft.public.money, Katie wrote:

- quote -

> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, Katie wrote:
> > > > This morning I downloaded a new version of Money Plus. As part of the
> > > download, I was asked to establish a Windows Live ID password, and use that
> > > to sign into Money. I set up a password, but it wouldn't sign into Money,


*** that was the part that confused me ***

- quote -

> so
> > > I clicked "can't remember password" and I set up a new one. Same thing
> > > happened, couldn't sign into Money---repeated one more time and it never
> > > worked. Now, Money will not send me an email to change the password probably
> > > because I have asked too often. Any suggestions? I have clicked the box
> > > in Money asking to just get into Money and not go to any internet services,
> > > and it still won't let me in. It seems that this option should not need a
> > > password, but it does require me to put one in.
> > > > If you would like a Money file without a Live ID on it? If so, open

> > Money and click File-> New-> NewFile. Select to not have a password.
> > Thanks for your help Cal, but I transferred all existing information and 4

> years of transaction into the new version. If I open up a new file, wouldn't
> that be empty? And, I would like to have a password.



I did not infer that from your posting. So did you have a Live ID on
the Money 2006 file that you just converted? Somehow you want a Live
ID on your file, I guess (a conventional password is another
choice). But you had trouble signing in with your Live ID. So you
decided that changing your password might help, but it didn't.
Right? I am still confused, but that's ok.

I don't know what your changing of password is going to do. If you
sign in offline, you should be able to sign in with the old Live ID
and password. I would consider removing that, and adding back your
Live ID.

Or re-convert your Money 2006 file. A copy of that file will have
been saved as *.m15 (if I was right about your converting a Money
2006 file).

Keep an extra copy of your *.m15 . That is a copy of your file from
before conversion. You know what the password on that one is.
  #1  
Old 08-20-2008, 12:37 AM
Katie
Guest
 
Posts: n/a
Default Re: Password doesn't work



"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Katie wrote:
> > This morning I downloaded a new version of Money Plus. As part of the
> > download, I was asked to establish a Windows Live ID password, and use that
> > to sign into Money. I set up a password, but it wouldn't sign into Money, so
> > I clicked "can't remember password" and I set up a new one. Same thing
> > happened, couldn't sign into Money---repeated one more time and it never
> > worked. Now, Money will not send me an email to change the password probably
> > because I have asked too often. Any suggestions? I have clicked the box
> > in Money asking to just get into Money and not go to any internet services,
> > and it still won't let me in. It seems that this option should not need a
> > password, but it does require me to put one in.

> If you would like a Money file without a Live ID on it? If so, open
> Money and click File-> New-> NewFile. Select to not have a password.

Thanks for your help Cal, but I transferred all existing information and 4
years of transaction into the new version. If I open up a new file, wouldn't
that be empty? And, I would like to have a password.
c
 
Old 08-20-2008, 12:22 AM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Password doesn't work

In microsoft.public.money, Katie wrote:

- quote -

> This morning I downloaded a new version of Money Plus. As part of the
> download, I was asked to establish a Windows Live ID password, and use that
> to sign into Money. I set up a password, but it wouldn't sign into Money, so
> I clicked "can't remember password" and I set up a new one. Same thing
> happened, couldn't sign into Money---repeated one more time and it never
> worked. Now, Money will not send me an email to change the password probably
> because I have asked too often. Any suggestions? I have clicked the box
> in Money asking to just get into Money and not go to any internet services,
> and it still won't let me in. It seems that this option should not need a
> password, but it does require me to put one in.



If you would like a Money file without a Live ID on it? If so, open
Money and click File-> New-> NewFile. Select to not have a password.
  #-1  
Old 08-20-2008, 12:13 AM
Katie
Guest
 
Posts: n/a
Default Password doesn't work

This morning I downloaded a new version of Money Plus. As part of the
download, I was asked to establish a Windows Live ID password, and use that
to sign into Money. I set up a password, but it wouldn't sign into Money, so
I clicked "can't remember password" and I set up a new one. Same thing
happened, couldn't sign into Money---repeated one more time and it never
worked. Now, Money will not send me an email to change the password probably
because I have asked too often. Any suggestions? I have clicked the box
in Money asking to just get into Money and not go to any internet services,
and it still won't let me in. It seems that this option should not need a
password, but it does require me to put one in.
 

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