"WendyC88" <ddlld23REMOVE[at]XXcsiREMOVE.com> wrote in message
news:wcudnbfaj-cmRjXVnZ2dnUVZ_gmdnZ2d[at]giganews.com...

- quote -

One other thing. I am also trying to see how this looks through mint.com.
They get their data from Yodlee as well, but they got it figured out.

http://img513.imageshack.us/img513/6199/cb3ep4.jpg

frustrating....

- quote -

I spoke to soon. It looks like Yodlee has made some changes and now msn and
money are pulling in data once again. However, whatever Yodlee did, it
isn't working. I updated a ticket with them, but maybe money can be
manipulated to show the correct data?

Yodlee is reporting the data like this now:

http://img228.imageshack.us/img228/4460/cb2bk0.jpg

When it gets imported into Money, it shows like this:

http://img503.imageshack.us/img503/2600/cb1vc7.jpg

Can money be adjusted to report the payee in the memo field or must I
continue to try and get Yodlee to fix how they pull in the data?

Screen scraping is inherently non-cooperative and unstable. Worse, the
commercial issues drive the FI to want it to break and to not want it fixed.

"WendyC88" <ddlld23REMOVE[at]XXcsiREMOVE.com> wrote in message
news:E6ednZ377ubVXjXVnZ2dnUVZ_tXinZ2d[at]giganews.com...
- quote -

"Gedi" <Gedi[at]discussions.microsoft.com> wrote in message
news:F079E70D-F0C6-409D-BC40-F1F419714D55[at]microsoft.com...
- quote -

issue has to do with Navy Federal, they caused it all on their own and it's
up to Yodlee (who provides the data to Money, MSN online and Mint.com to
name a few) to fix it. I spoke with NFCU and they are not inlined to help
because they don't officially support how yodlee gets the data, so they
could give a rip. Yodlee is the service that MS uses to pull the data from
your account update msn.com (my money) that then supplies MS Money client.

NFCU updated their online website to include "pending transactions" as well
as the usual "posted transactions." It's nice, you can see what's causing
the difference between "current balance" and "available balance." However,
when they did this, they also changed how the posted transactions are
formatted and this messed up the data collection method yodlee was using
when they log into your account. Yodlee has to rewrite how the data is
being pulled. Since they were made aware of the issue. Originally, money
was reporting duplicate issues (one line was the payee and another deduction
was reported for visa debit). I guess now they stopped pulling the data all
together.

Best bet is to call NFCU and complain, file a ticket with Yodlee.com (you
need to open a free acount) and MS if you can. Yodlee is being slow, so
defintely push if you can!

I am having the same issue, but with another Credit Union. I called Microsoft
support and after a while the agent determined that the problem lies with a
service called "Yodlee". As far as i understood Yodlee is what allows MS
Money to access your accounts directly (as opposed to downloading ofx files
manually). Somehow Yodlee had the wrong address for the credit union (the
error code was -3003).

I was promised that they would look into this further and get back to me
within 2-3 days. I'll post any news to this board.


"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, Joe. wrote:

- quote -

And by same issue, you mean automatic updates for Navy Federal
Credit Union Checking and Savings account quit updating?


- quote -

I'm having the same issue with the latest (and last copy) of money and I also
experiencing the same issue.


"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, Lori^A^ wrote:

- quote -

I agree. I don't expect it to solve the problem per se, but it will
get you the support that may.

It appears this support service is not free for this version I have,
accoording to the site. It was installed on this computer when I bought it. I
previously had an upgraded money program when my laptop crashed and I bought
a new desk top 2 years ago. I used the money program that came installed on
the new desktop and went forward from there with my money backup. So I give
up finding a fix for the old program problem now. I guess I will be money
ahead, (no pun intended) to go ahead and purchase a new Money version and
hope that solves my transaction downloads problem I am having with my NFCU
accounts.

"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, Lori^A^ wrote:

- quote -

Correction: For Money 2006, that is
http://support.microsoft.com/oas/def...spx?Gprid=9213

In microsoft.public.money, Lori^A^ wrote:

- quote -

Yes. However you don't have to act beforehand. You could use the
Money Plus Deluxe free trial for a couple months and then buy. Money
Plus Deluxe requires activation, and it will similarly time out two
years after that, or 1 Feb 2011 -- whichever comes first.


- quote -

http://support.microsoft.com/oas/def...px?Gprid=11403

Free support is available.

So you are telling me that with Money 2006 the automatic updates that work on
the other banks now will stop working in September anyway as that service
expires on Money 2006 then?

So I SHOULD upgrade to a newer or more deluxe version ASAP or lose all
automatic updates by next month anyway? Please make this clear for me...if I
upgrade now to a newer or deluxe Money version, should that fix my problem
with Navy Federal automatic updates/transaction downloads and continue to
work for the other banks that currently work? Or is it that Yodlee server
that I saw mentioned in another thread re: Navy Federal Credit Union accounts
that is responsible for my problem and regardless, I should talk to Microsoft
Support about the problem with Yodlee/Navy Federal?

I have been to so many Microsoft help pages the last couple days, could you
save me some time and give me a link to the correct Microsoft Support page or
a phone number to talk to about this Yodlee/NFCU problem?

Thanks again! Your support here has been SUPER!

Lori

"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, Lori^A^ wrote:

- quote -

Expect that to end soon.


- quote -

Contacting Microsoft support would be the next step.

The NFCU does not provide an OFX server themselves. Instead the
transaction data is provided by a third party by accessing the NFCU
web site on your behalf. If that system stops working for a
financial institution, Microsoft support could communicate that.

But remember Money 2006 online access stops 1 September, even for
those FIs who do provide OFX servers.


- quote -

Thanks for the quick reply...however, I have disabled the account and set it
up again and merged duplicate accounts 3 times to no avail. I am using plain
old Money 2006. I redid the NFCU credit card account as instructed and that
did update when I set it up as instructed, but it does not show a password
box in the update account list either. 3 other banks have the password box
and automatically update with no problem. It is just the Navy Federal Credit
Union accounts that ceased to work along about July 28th and I cannot get it
to work no matter what I do. I did not think I would need to upgrade to a
Money plus or 2007 if 3 banks are working fine.

I checked the link you provided and make sure it is not something I already
tried. It seems to be referring to error codes. I am not receiving any
error codes. When I do a forced update, when it is done it says that the
call connected at such and such a time and date, but no updates appear in my
money register for that bank.

Thanks again in advance for any other ideas.

Lori



"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, Lori^A^ wrote:

- quote -

You can see if the information discussed in
http://support.microsoft.com/kb/904336/en-us is useful.

Sometimes disabling online services for such a FI, and then setting
that up again, gets things going. If that works, expect to do a
Merge.

This all assumes you are using Money Plus or Money 2007.

Since late July, my automatic updates for Navy Federal Credit Union Checking
and Savings account quit updating, automatic or forced. I tried every day
and nothing happened. Meanwhile, other banks updates were working fine.
NFCU would tell me that the call connected on a certain date and time, but I
would not have any transactions updated in my register on money. I started
investigating a couple days ago, found information about an update Money was
doing mid July so followed all the instructions to reset accounts without the
password box shown on that updates page. I have followed the instructions
precisely 3 times, waiting more than 24 hours since the last one and a
password box never appears and the transaction updates do not appear in my
money register for this account. I have tried everything I can find or try
and nothing works. I called Navy Federal and they put me with an internet
support person and he had no idea what I was talking about. However, he
suggested I change a setting in files. I did and it made no difference so I
changed it back.
Can anyone help me figure this out before I go crazy?
Thanks!!!
Lori