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| "Cal Learner-- MVP" wrote: << I see that Juniper Bank is not currently listed. > Not true. It pops up under the name "Juniper Bank - Credit Cards." I would have contacted support, but their e-mail support system on the Web site is busted. |
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| In microsoft.public.money, Chris Valle-Riestra <Chris Valle-Riestra[at]discussions.microsoft.com> wrote: - quote - > I am using Money Plus Deluxe v. 17.0.120.1415. After many months of
Looking at> successfully downloading transactions from Juniper Bank, the bank required me > to change my password, which I did on the bank's Web site. This resulted in > Money no longer being able to download transactions, giving the error > message, "Your sign-in information doesn't match the bank's records. Verify > your sign-in name and password with your bank or brokerage, and then provide > your sign-in information again." The problem is that when I follow the link > to do this, and enter and confirm the new password, it doesn't "stick." > Money returns the same error message when I try to update transactions again. > When I again look at the screen to update sign-in information, I see that > Money still has the old password! I know this because even though the > password is only displayed as dots, it has the number of dots for the old > password, not the new one, which is longer. Note that for Juniper Bank, > Money uses a full profile, where the password is entered. The password can't > simply be entered in the "Update Now" dialogue box. Any help would be > appreciated. http://www.microsoft.com/money/banko...Type=BanksOnly I see that Juniper Bank is not currently listed. I don't know if this is a temporary situation or not. You might contact Microsoft Money support. |
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| I am using Money Plus Deluxe v. 17.0.120.1415. After many months of successfully downloading transactions from Juniper Bank, the bank required me to change my password, which I did on the bank's Web site. This resulted in Money no longer being able to download transactions, giving the error message, "Your sign-in information doesn't match the bank's records. Verify your sign-in name and password with your bank or brokerage, and then provide your sign-in information again." The problem is that when I follow the link to do this, and enter and confirm the new password, it doesn't "stick." Money returns the same error message when I try to update transactions again. When I again look at the screen to update sign-in information, I see that Money still has the old password! I know this because even though the password is only displayed as dots, it has the number of dots for the old password, not the new one, which is longer. Note that for Juniper Bank, Money uses a full profile, where the password is entered. The password can't simply be entered in the "Update Now" dialogue box. Any help would be appreciated. |
| Tags |
| bank, information, signin, unable, update |
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