In microsoft.public.money, Milton wrote:

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I am glad you had that backup file. Money Plus, by default, keeps
your latest 4 backups, and it can keep a number of scheduled
backups. I suggest the use of a USB flash drive for scheduled
backups.

As to why a backup could be needed, it's hard to know. Power
glitches could be a cause, but some unusual event the software did
not handle correctly seems more likely. Let's let your use of a
backup motivate folks into reviewing their backup situation.

In M+: Tools-> Settings-> BackupSettings
I suggest checking
x Automatically backup my Money file every time I close Money
Save in [a place on your hard drive ]. It is best to Browse to
a location rather than typing the path.
x Ask me before backing up each time*
x Compress Backup Files
Keep only the _20_most recent backup files [adjust to taste]
(this assumes you have a lot of unused space on that big drive)

x Perform scheduled backups every _28_ days
Save in [a USB flash drive location]
x Ask me before backing up each time*
x Compress Backup Files
Keep only the _2_most recent backup files [adjust to taste]

Then periodically, perhaps each month or three, copy your latest
backup (uniquely named by Money) to a CDR.

I strongly suggest use of a USB Flash drive rather than floppies.
They are bigger, so you don't have to swap media to back up. Plus
they are much more reliable (but not failure-proof).

* The reason I have Money ask me, is that I don't want to back up
each time I exit. If I went into Money 5 times in a day, I would
not want to back up 5 times, nor would I want to delete 5 other
backup files. You will be given the choice to BackUpNow or to
Postpone.




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Thanks for the reply.

I got it to work by finding a money backup file and choosing the "program
from the list" to open it with. This happend to be Money Plus. The question
is how did the file corrupt or the program fail so that I could not open the
original???

One reason could be that my original file was Money 98. I had to install
Money 2005 to convert so that I could convert again to Money Plus. Maybe the
computer was confused as to what version of money to run......I have now
uninstalled Money 05 and lets see if this problem pops up again.

Milton

"Cal Learner-- MVP" wrote:

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In microsoft.public.money, Milton wrote:

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Right-click your Money start icon and choose RunAsAdministrator
once.

If that did not work, which of the list of 3 below applies to you?



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Guess what? I have just had Money Plus fail to initialize on startup and
when I try to open my money file from explorer I get the password issue. I
have NOT forgotten my password. I'm running a new PC with Vista Home Premium
and purchased Money online.

This seems to be more than a one time issue in the world. Has anyone
figured this out???

Thanks!

Milton

"Cal Learner-- MVP" wrote:

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In microsoft.public.money, BryanM wrote:

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OK. Your symptom is that using Vista with Money Plus, you get this
message when you try to open your file" "To open your file, enter
your password". You have a box to enter a password. This is a
conventional password, and it is not a Live ID.

Which best describes your situation?
1. you had a conventional password, and it just does not recognize
it?
2. you had no password, and wonder why it asks for a password?
3. that you had a Live ID (in the form of an email address and
password) on the file and wonder why it is not asking for
that?




Try right-clicking the launch icon and choosing RunAsAdministrator.
That should address any permissions problem.


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Sounds good. If you have a different computer to try the free trial
on, that would be a good test of things.

You have tried disconnecting from the internet, and/or going to IE7
and choosing File-> WorkOffline, and then seeing if you can log into
your file offline?

Vista, but the software was functioning fine for the last two months on that
OS.

I can certainly call cust support, but you and I both know what their policy
is on fixing password issues.

I have attempted to restore an older backup (one from June, well before the
problem began) with the same results.

My next step is going to be to reinstall the software but I don't expect
that to work because I believe that somehow the problem is with the file
itself.

"Cal Learner-- MVP" wrote:

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In microsoft.public.money, BryanM wrote:

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"the EXACT problem"? ;-)


OK. XP or Vista?

When you open a file, maybe a new one or Sample.mny, write down the
serial number from Help-> About. Have that available as your product
ID if you contact support.

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Online or offline -- neither works?

Maybe you did not try restoring an older backup file either? If you
do so, don't restore to the default location. Instead browse to your
Documents/MyDocuments folder.

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I don't have a paid copy of Money 2007. Only paid for the Plus Deluxe.

I cannot log in offline, which makes me think that somehow the file has been
corrupted.

It seems as though I am going to have to go through the painstaking process
of rebuilding my file from scratch, but the fact that I'm not the only one
who has experience this problem concerns me that there may be security issues
with the program.

"Cal Learner-- MVP" wrote:

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In microsoft.public.money, BryanM wrote:

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So you "are running Money 07 on Vista Ultimate" or you are running
XP-SP2 and you "Tried restoring backup files from as far back as
March with the same error."?


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Do you have a retail version of Money 2007 -- one that you bought
and paid for separately? If so, free support is available.

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Can you log into your file offline?

Don't do anything drastic, such as deleting or changing your LiveID.

On Jul 23, 8:55*pm, "RHinNC" <rhinnc[at][get rid of this] hotmail.comwrote:
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I have had the EXACT problem within the last two weeks. I am now
concerned that this is more than just a glitch in my software (i.e.,
virus, trojan, hack, etc.) but Microsoft will not even reply to my
request unless I pay $35 for support. So far, I have not been able to
resolve this issue and am getting more and more frustrated by the
day. I do not like not having access to my financial info for this
long.

I have tried logging out of all Passport sites, but that still hasn't
worked for me. If anyone has a solution to this, I will be forever
grateful.

Fixed my problem.

I simply had to log out of all passport sites I was logged in to. Then the
file opened properly, updated and I closed it properly.

"RHinNC" <rhinnc[at][get rid of this] hotmail.com> wrote in message
news:%23Q2krXS7IHA.4864[at]TK2MSFTNGP06.phx.gbl...
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Odd, I am having a similar problem.

Runnin XP-SP2
Money 2007

All worked well until I tried to open money this morning. Now I am getting
an error saying that either my e-mail address or password is incorrect.
I can log in to all live.com sites using the same e-mail address and
password. Also can open my passport using the same information with no
probs.

Tried restoring backup files from as far back as March with the same error.

Thanks

"Steve" <Steve[at]discussions.microsoft.com> wrote in message
news:6A815A2F-0DE1-4B2D-98FB-3124B1C3FCA0[at]microsoft.com...
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I think I figured out what was different. Before I was using the "restore
backup" command from the file menu. When I got it to finally work, I used the
"open" command but selecting a backup data file. My main file didnt work
still using this approach but was able to restore from a backup using '07. I
am good to go.

Thank you for all your help! Now I can pay my bills!



"Cal Learner-- MVP" wrote:

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In microsoft.public.money, Steve wrote:

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Quick. Make a copy of that *.mny file, and the good *.mbf you used,
onto other media.

You will need to upgrade to use the *.mny file you restored to using
Money Plus. You may, however, be able to replicate your restore of
that backup file using Money 2007. If you upgrade, you can wait
until you have used your trial period if you want tho.

Great to hear.
I strongly suspect that the other files were corrupted (possibly beyond
recovery) and Money interpreted that corruption as encryption and was asking
for the password to decrypt it. It is still possible that this restored
backup file might have some damage as well (but not enought to stop Money
from opening it). If you experience unexpected problems when using the file
in Money (error messages, unexpected results, etc), in addition to the
repair options, it may be worthwhile to consider exporting your accounts as
QIF files and importing them into a brand new "clean" Money file.

I'm afraid that Money 07 will not recognize a Money Plus file, so the best
thing would be to upgrade to Money Plus to use that file.

Cal will probably now give you his advice about having a deep backup
strategy :-)

-Mark

"Steve" <Steve[at]discussions.microsoft.com> wrote in message
news:7BCC479B-6D0F-4BE7-819C-B88E8DF64376[at]microsoft.com...
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AWESOME!!!

I tried to restore all my backups files using Plus Deluxe again and found
the 2nd one allowed me to enter my Live ID. The file restored but cannot tell
you why it was any different from before.. The original data file still
doesnt work not do the other 2 backups but thats fine. Now that this file has
been upgraded to Plus Deluxe does that mean I will need to upgrade to this
version or can I continue using 07?


"Cal Learner-- MVP" wrote:

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I did find my first post. Didnt see the more button at the bottom of the
thread.

I already tried installing Plus Deluxe on another computer. I tried the main
file as well as all 3 backups. No go either.

I will try the safe mode later today when I have access to my machines. When
I tried before I was not using safe mode w/networking.



"Cal Learner-- MVP" wrote:

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In microsoft.public.money, Steve wrote:

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I saw that post, but I was waiting to make sure I was remembering
correctly -- that I could open Money in safe mode.
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I just re-tested, and I can start Money in safe mode with
networking. I did that test on an XP computer opening Money 2007.



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I would try installing that Money Plus Deluxe trial onto a different
computer. Then try opening your file on that computer. If that does
not work, try restoring your second-newest backup file with that
computer.

You could keep the copies of your actual data files on a USB flash
drive during the test if that other computer is not yours.

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Ok was able to spend more time on this yesterday. Posted a response but for
some reason it didn't show up.

I did all the things you mentioned. Nothing helped...still the same problem.
The only thing I wasn't able to do was boot in safe mode and try it. The
Money application would failed to load.

I also downloaded the new Money Plus trial and it is doing the same thing,
saying my password was incorrect. With Money Plus trial I was able to create
a new file using my Live ID so this is definitely a local password issue
which is weird because I have always used my Live ID. I don't understand why
it would revert to using a local password. I am guessing this is why Money
keeps complaining its wrong.

I am stumped and frustrated but do appreciate everyones input




"Cal Learner-- MVP" wrote:

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Ok Cal, I was finally able to get back to this. Busy weekend. No luck on
anything you wanted me to try. No matter what, its asking me for a local
password. The only thing that I was not able to try was starting up in Safe
Mode. It would error out trying to open Money 2007.

I also install the Money Plus trial version and it did the exact same thing.
Using the trial version I was able to create a whole NEW file and was able to
login online via Live ID.

But still no luck accessing my current file for 08.



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"Cal Learner-- MVP" wrote:

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