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  #4  
Old 06-24-2008, 11:17 PM
Cumby
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Default RE: Money '02 shuts down when I go to reports

I found a "reset" button on the reports page and it worked. All I had to do
was re-enter the appropriate dates.

Thanks

"Colette" wrote:

- quote -

> Hi,
> I had the identical problem when I tried to run a Report on Transactions by
> category. Cal fixed my problem with his suggestion of selecting:
> Tools-> Settings-> ReportSettings-> ResetReports. After I did that, I was able
> to run all reports w/o a glitch. I'm no expert, but the problem is so
> similar, I encourage you to try his suggestion, too!
> --
> Colette
> "Cumby" wrote:
> > I have been having a problem with money having to unexpectantly shut down
> > when I go to the reports gallery, open investments and then "performance by
> > investment account". It only seems to be doing this with this particular
> > report and started after I updated prices online. I have already tried to
> > reinstall with no success? I am running XP home. Any suggestions?

  #3  
Old 06-24-2008, 01:45 AM
Colette
Guest
 
Posts: n/a
Default RE: Money '02 shuts down when I go to reports

Hi,

I had the identical problem when I tried to run a Report on Transactions by
category. Cal fixed my problem with his suggestion of selecting:
Tools-> Settings-> ReportSettings-> ResetReports. After I did that, I was able
to run all reports w/o a glitch. I'm no expert, but the problem is so
similar, I encourage you to try his suggestion, too!
--
Colette


"Cumby" wrote:

- quote -

> I have been having a problem with money having to unexpectantly shut down
> when I go to the reports gallery, open investments and then "performance by
> investment account". It only seems to be doing this with this particular
> report and started after I updated prices online. I have already tried to
> reinstall with no success? I am running XP home. Any suggestions?

  #2  
Old 06-23-2008, 12:22 AM
bw
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Posts: n/a
Default Re: Money '02 shuts down when I go to reports


"Cumby" <Cumby[at]discussions.microsoft.com> wrote in message
news:5287FE3E-C5FB-4312-84C7-1605E9A6122C[at]microsoft.com...
- quote -

> I dont see an error report. Only an option to send the report to Microsoft
> which I have done several times. It says that MS money has encountered a
> problem and needs to shut down.
> I checked tehough the updated prices and didnt see anything unusual, or
> out
> of place.
> I wonder if I should remove it completely, reinstall and then restore my
> back up data?


Sounds like an error in the data file, I doubt if reinstalling will fix it
but I guess it can't hurt. If that's the only report with an error, then
maybe you can customize the problem out of it, try excluding certain dates
or accounts and see if you can pin down the problem?


  #1  
Old 06-22-2008, 08:56 PM
bw
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Posts: n/a
Default Re: Money '02 shuts down when I go to reports


"Cumby" <Cumby[at]discussions.microsoft.com> wrote in message
news:14AA2ED0-AACC-408A-AB36-52D6E432A37E[at]microsoft.com...
- quote -

> I have been having a problem with money having to unexpectantly shut down
> when I go to the reports gallery, open investments and then "performance
> by
> investment account". It only seems to be doing this with this particular
> report and started after I updated prices online. I have already tried to
> reinstall with no success? I am running XP home. Any suggestions?


I use M02 on XP Home and really like it, refuse to upgrade, and I sure don't
let it contact the internet for anything. I keep several backups of my data
file.

I would check to see if a symbol has been changed and now has invalid or
negative price. The error information might be helpful too, it could be a
problem with IE, I used to occasionally have report issues with mshtml.dll
but since installing SP2+IE7 it's been very stable.

I found this http://umpmfaq.info/qselect.php Unofficial Money Faq recently
and have fixed a couple of things, including "Cash Flow Refuses to Display."

good luck


 
Old 06-22-2008, 08:44 PM
Cumby
Guest
 
Posts: n/a
Default Re: Money '02 shuts down when I go to reports

I dont see an error report. Only an option to send the report to Microsoft
which I have done several times. It says that MS money has encountered a
problem and needs to shut down.

I checked tehough the updated prices and didnt see anything unusual, or out
of place.

I wonder if I should remove it completely, reinstall and then restore my
back up data?

"bw" wrote:

- quote -

> "Cumby" <Cumby[at]discussions.microsoft.com> wrote in message
> news:14AA2ED0-AACC-408A-AB36-52D6E432A37E[at]microsoft.com...
> > I have been having a problem with money having to unexpectantly shut down
> > when I go to the reports gallery, open investments and then "performance
> > by
> > investment account". It only seems to be doing this with this particular
> > report and started after I updated prices online. I have already tried to
> > reinstall with no success? I am running XP home. Any suggestions?

> I use M02 on XP Home and really like it, refuse to upgrade, and I sure don't
> let it contact the internet for anything. I keep several backups of my data
> file.
> I would check to see if a symbol has been changed and now has invalid or
> negative price. The error information might be helpful too, it could be a
> problem with IE, I used to occasionally have report issues with mshtml.dll
> but since installing SP2+IE7 it's been very stable.
> I found this http://umpmfaq.info/qselect.php Unofficial Money Faq recently
> and have fixed a couple of things, including "Cash Flow Refuses to Display."
> good luck

  #-1  
Old 06-22-2008, 06:16 PM
Cumby
Guest
 
Posts: n/a
Default Money '02 shuts down when I go to reports

I have been having a problem with money having to unexpectantly shut down
when I go to the reports gallery, open investments and then "performance by
investment account". It only seems to be doing this with this particular
report and started after I updated prices online. I have already tried to
reinstall with no success? I am running XP home. Any suggestions?
 

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money, reports, shuts
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