If you are using a money file with a windows live ID, then you need to reset
my accounts in money central and remove the duplicated account from the money
file, for some reason yo probably setup the account twice and money recorded
that in money central as a different account, that is why you are getting the
duplicated account when you run an update.

thanks Paul. Just to clarify, I have spoken with the bank and confirmed that
they do NOT support on-line updates. I am suspecting that perhaps Money is
trying to updat on-line, but cannot, and should not. I have tried to find
somewhere that indicates that the the account is set up, within Money, to
update, but every place I look indicates that that feature has not been
implemented for this account, and therefore, it should not be making the
attempt nor creating duplicate accounts.


"Paul Shapiro" wrote:

- quote -

You could try calling your bank's online support. They might be able to
either adjust settings on their end, or offer some other resolution. I've
had success that way sometimes.

"John Kamps" <JohnKamps[at]discussions.microsoft.com> wrote in message
news:8C5A10D3-A0A8-4B00-AEF7-9FA016ADC42D[at]microsoft.com...
- quote -

Thanks Chris and Cal. You both seemed to be suggesting the same thing. From
what I can tell, this particular account is disabled for online updates.
That is what is so surprising. I have tried to look in the advanced options,
and still it does not appear as though it is enabled for this account. What
you say seems to make sense, but I cannot figure out how to disable this one.


Any further suggestions?

Thanks.

John

"Chris Cowles" wrote:

- quote -

In microsoft.public.money, Chris Cowles wrote:

- quote -

"John Kamps" <JohnKamps[at]discussions.microsoft.com> wrote in message news4EAD1AE-9C8C-45B2-A644-7FCF8F2CBD42[at]microsoft.com...
- quote -

Does this account require a Passport/WindowsLive ID to synchronize? If not, consider disabling online banking for that bank, then re-enabling it. When doing so, pick the advanced options. That permits you to ignore certain accounts. That may or may not address your problem.
--
Chris Cowles
Gainesville, FL

Probably more information is needed to answere the question, such as how the
accounts are being named, etc.

Check the account settings perhaps there is a check box to uncheck that will
stop the data from downloading.

Mark


"John Kamps" <JohnKamps[at]discussions.microsoft.com> wrote in message
news4EAD1AE-9C8C-45B2-A644-7FCF8F2CBD42[at]microsoft.com...
- quote -

Everytime I perform an on-line update to my accounts, Money creates an
additional copy of one of my CC accounts. This particular account does not
appear to be and is not supposed to be one of those that updates. I am not
able to merge the two accounts. When I try to do so, the choice of that
account is not available. I found an online solution, which was essentially
to merge the two, but that does not work.

Does anyone have any ideas for me to try?