Has anyone followed this step and then run a Scheduke K report? It shows your
gross receipts being double than what they should be. Any ideas on how to
work out that issue without going back and deleting your entries in your
Invoce Payments account at the end of the year?

"Steve" wrote:

- quote -

"SteveC" <sconklan.nospam.yahoo.com> wrote in
news:F073FE97-2AF1-4E90-8116-7ADFBAC307A3[at]microsoft.com:

- quote -

Yeah. And how much work would it take to put one more condition on the
"if" statement that checks whether a transaction matches.

I used to do software development, and I know the answer is two minutes of
programming, followed by 20 hours of testing to see what else broke. And
none of that effort will cause users to see more advertisements, so it
doesn't pay off.

The funny thing is that the "easy" solution doesn't work. If you delete a
downloaded transaction, it just downloads again the next time you sync.
You have to void it, not delete it. Then you end up with tons of voided
transactions.

Oh well, I'll keep hoping. Maybe I'll work up the enthusiasm to convert to
Office Accounting and make my CPA happy.
--
Steve B.
New Life Home Improvement

LOL, Steve. Here is the answer from MS Support, and it hasn't changed in two years:

This is Dmitri from Microsoft Money Support again, thank you for replying.

I apologize we have not reached a solution to our issue.



I would like to explain that, based on the symptoms, we have encountered a known issue due to the type of the received invoice payments. Currently, downloaded invoice payments are ordinary deposits while the received invoice payments have a special category, "Payment for Invoice". The category is a special one that associates the received invoice payments to customers' credits and invoices. Therefore, we are unable to match the ordinary deposits with them at present. I'm sorry for the inconvenience this issue could cause. Your understanding is greatly appreciated.



Currently, we have two workarounds to correct the account balance. The easiest method is to delete the downloaded invoice payments. However, if you would not like to delete any downloaded transactions, we can work around this issue by setting up a Cash account which is used to store the received invoice payments. Then, we can add transfers in the Cash and primary checking accounts so that we can match the downloaded deposits with the transfers.



For your convenience, I'm listing the detailed steps as follows:



Step 1: Set up a cash account

-------------------------------------

1. Please open Money, go to "File", "Back Up..." to back up the Money file first. If we are not satisfied with the results, we can retrieve the original Money file easily.

2. Click "File", click "New" and click "New Account".

3. Click "Other account type" and click "Next".

4. Select "Cash" in the list and follow the on-screen instructions to set up the account.

After that, please access the Invoice List page and deposit the invoice payments into the Cash account. After Money downloads the transactions into the checking account, please do not click the "Accept" button for the moment. Let's perform the following steps to add transfers between the cash account and the checking account:



Step 2: Add transfers to the checking account

-------------------------------------

1. Please access the register of the Cash account and click the "Transfer" tab.

2. In the "To" box, select the primary checking account in the drop-down list and enter the amount which is the same as the deposit in the checking account.

3. Click "Enter".

4. Repeat the above steps to record the transfers so that Money can match them with the downloaded transactions.



Then, please continue performing the following steps to match the transfers with the downloaded deposits:



Step 3: Match the transactions

-------------------------------------

1. Please access the register of the checking account and highlight one of the downloaded deposits.

2. Click the "Change" button and select "Match this transaction to an item in my register".

3. Check the corresponding transfer in the list and click "Done".

4. Click "Accept".



For your information, I am attaching the URL address of a relevant Knowledge Base article as follows:



You cannot match invoice payments to downloaded transactions in Money



http://support.microsoft.com/832772





Once again, I would like to thank you for contacting Microsoft Technical Support Services.





Thank you for choosing Microsoft.





Best and kind regards,

Dmitri N. Betancourt

Microsoft Online Support Services



To provide additional feedback or to explore more support options, please visit the Microsoft Help and Support Website at:

http://support.microsoft.com/money



Delighting our customers is our top priority. Our managers welcome your comments and suggestions about how we can improve the support we provide to you. Please email us at msmoneymanagers[at]css.one.microsoft.com

"Steve" <respond[at]online.newsgroup> wrote in message news:Xns9A93F1446D8F6184365720018436572[at]207.46.248.16...
"SteveC" <sconklan.nospam.yahoo.com> wrote in
news:C1D444CD-7956-4B22-9F23-9DD44BFC15D2[at]microsoft.com:

-> "SteveC" <sconklan.nospam.yahoo.com> wrote in message
- quote -

Good luck with that. I did the same thing a couple of years ago.

Few of the support people know how to use Money. They're mostly low-
skill offshore people who use keywords in your message to search for
solutions in a database of documents. They have a script that seldom
varies, not even for different products, and it usually starts with
"let's reboot" and "let's do a file repair". Even telling I'm a beta
tester them that has little effect. I suspect that the _very_ first
response you get is from a machine. The best thing you can hope for is
to rapidly get passed to level two, where the people can actually use
Money.
--
Steve B.
New Life Home Improvement

"SteveC" <sconklan.nospam.yahoo.com> wrote in
news:C1D444CD-7956-4B22-9F23-9DD44BFC15D2[at]microsoft.com:

-> "SteveC" <sconklan.nospam.yahoo.com> wrote in message
- quote -

Good luck with that. I did the same thing a couple of years ago.

Few of the support people know how to use Money. They're mostly low-
skill offshore people who use keywords in your message to search for
solutions in a database of documents. They have a script that seldom
varies, not even for different products, and it usually starts with
"let's reboot" and "let's do a file repair". Even telling I'm a beta
tester them that has little effect. I suspect that the _very_ first
response you get is from a machine. The best thing you can hope for is
to rapidly get passed to level two, where the people can actually use
Money.
--
Steve B.
New Life Home Improvement

I sent an email about this to MS Money support. They suggested I do a file repair (Duh), which didn't work since I knew to do that to begin with. I replied that it was a bug reproducible by others.

"SteveC" <sconklan.nospam.yahoo.com> wrote in message news:3635EC38-6A84-4CC7-8F49-FCA61D7C84BA[at]microsoft.com...
Thanks, Steve. Wonder why MS won't fix this?
"Steve" <respond[at]online.newsgroup> wrote in message news:Xns9A927FD84D8D9184365720018436572[at]207.46.248.16...
"SteveC" <sconklan.nospam.yahoo.com> wrote in
news:13FACCA1-7F9A-461D-A807-EBFAD465F2E0[at]microsoft.com:

- quote -

This is, indeed, a bug. It's been in at least the last three versions of
Money Business, so don't count on it going away soon.

Here's how to get around it:
1. Create a Cash account with a name like "Invoice Payments".
2. When you receive payment for an invoice, direct the money to your
Invoice Payments account.
3. Open Invoice Payments and enter a transfer of the money to your bank
account. The balance in Invoice Payments will now be zero.

Money will now match the transaction properly.

Another long-standing deficiency is how to receive payment from multiple
invoices and put them in the bank on one deposit slip. The workaround is
to receive payment for multiple invoices, then do a single large transfer
to your bank account.
--
Steve B.
New Life Home Improvement

Thanks, Steve. Wonder why MS won't fix this?
"Steve" <respond[at]online.newsgroup> wrote in message news:Xns9A927FD84D8D9184365720018436572[at]207.46.248.16...
"SteveC" <sconklan.nospam.yahoo.com> wrote in
news:13FACCA1-7F9A-461D-A807-EBFAD465F2E0[at]microsoft.com:

- quote -

This is, indeed, a bug. It's been in at least the last three versions of
Money Business, so don't count on it going away soon.

Here's how to get around it:
1. Create a Cash account with a name like "Invoice Payments".
2. When you receive payment for an invoice, direct the money to your
Invoice Payments account.
3. Open Invoice Payments and enter a transfer of the money to your bank
account. The balance in Invoice Payments will now be zero.

Money will now match the transaction properly.

Another long-standing deficiency is how to receive payment from multiple
invoices and put them in the bank on one deposit slip. The workaround is
to receive payment for multiple invoices, then do a single large transfer
to your bank account.
--
Steve B.
New Life Home Improvement

"SteveC" <sconklan.nospam.yahoo.com> wrote in
news:13FACCA1-7F9A-461D-A807-EBFAD465F2E0[at]microsoft.com:

- quote -

This is, indeed, a bug. It's been in at least the last three versions of
Money Business, so don't count on it going away soon.

Here's how to get around it:
1. Create a Cash account with a name like "Invoice Payments".
2. When you receive payment for an invoice, direct the money to your
Invoice Payments account.
3. Open Invoice Payments and enter a transfer of the money to your bank
account. The balance in Invoice Payments will now be zero.

Money will now match the transaction properly.

Another long-standing deficiency is how to receive payment from multiple
invoices and put them in the bank on one deposit slip. The workaround is
to receive payment for multiple invoices, then do a single large transfer
to your bank account.
--
Steve B.
New Life Home Improvement

This seems odd to me. When I do an invoice, and it is paid, and then I deposit it to my checking account (no problem), when the deposit clears and I download it from my bank, Money refuses to match it. It just ignores it and I have no choice but to accept it and delete it since I don't need it twice. Is this a bug?