In searching other posts I located this Question and Answer which may help us:

Subject: Re: Update to SP1 for Money Plus Deluxe - Never completes
4/4/2008 4:19 PM PST

By: Cal Learner-- MVP In: microsoft.public.money


In microsoft.public.money, Guido wrote:

- quote -


1) Uninstall your current version of Microsoft Money on your
computer by going to Add/Remove Programs in the Control Panel. If
you have the Trial Version of Microsoft Money installed at this
time, proceed to #5.

2) Open up Internet Explorer and go to
http://www.microsoft.com/money/freetrial_deluxe.mspx and click
"Download the Free Trial".

3) Once the program is installed, open the Microsoft Money program
and once you are prompted to install the update, do so.

4) Once the update is complete, open Microsoft Money and go to
Help> About Microsoft Money, check the version number. The last four
numbers should now be 1415.

5) Close Microsoft Money and go to "C:/Program Files/Microsoft Money
Plus". Right-click on the Microsoft Money Plus folder and select
'copy', then go to your desktop and right-click on there and select
'paste'.

6) Go to Add/Remove Programs in the Control Panel and uninstall the
trial version of Microsoft Money. Reboot your system. Then install
your CD version of the product.

7) Once the program is installed, go to "C:/Program Files" and
delete the "Microsoft Money Plus" folder. Click and drag the
Microsoft Money Plus folder from your desktop into the Program Files
folder or copy and paste. Once the folder is copied to the Program
Files folder, open Microsoft Money and check the version number
again.

8) After you open Microsoft Money and are not being prompted for the
update, delete the 'Microsoft Money Plus' folder from your desktop.



"Turner Morgan" wrote:

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I've had the same problem both with Money 2007 Premium after the SP2 update
and I reset all my account connections and then I couldn't get it to
recognize it was connected to the internet when I signed in and then
endlessly kept trying to unsuccessfully update. So I upgraded to Money Plus
(2008), it initially updated and connected only that 1st time in Feb and
never since. Just keeps endlessly trying to unsuccessfully update and tying
up most of of the system resources on my PC. So you are not alone with this
problem.

"Turner Morgan" wrote:

- quote -

I have Money Plus Premium 08 (version 17.0.125.1415). I don't know if this
version has SP1 or not. It did do an "update" a few weeks ago but the
"About" dialog under help doesn't mention SP1.

Anyhow, I have set Money to update my accounts from ML and a few other
places, but the updates don't update any more. The last account
transactions in Money are stuck at 03/16/08 (which may be around the time of
the "update" that Money did). When I log on to ML I can see transactions
since then but Money won't retrieve them.

So, the question is, how do I get Money to update my accounts
electronically? Do I have to set everything up all over again? I would
like to know soon because this is going to be quite a task if I have to
start doing things manually.

Regards,

Turner