In microsoft.public.money, John wrote:

- quote -

Are you using the retail CD as opposed to the downloaded
installation?



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In microsoft.public.money, Michele wrote:

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So you are running on Windows XP SP2 running from an Administrator
account.

Open Money by launching Sample.mny. In Help-> About, write down your
serial number in case you later seek to contact support. That is
your product ID.


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Hi-

Not to hijack your thread, but I am having a similar issue. I was prompted
for the update, everything installed, but now Money will not open. I get the
cryptic message "Money has experienced a problem and cannot continue". I
cannot open the program at all. Any help would be appreciated.

"John" wrote:

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Yes - the account I am using is an Admin. I checked and there were no
compatability settings setup for money.

Thanks - John


"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:sfhlu39193kbcgkp0ig3svh5h4jldl75kl[at]4ax.com...
- quote -

In microsoft.public.money, John wrote:

- quote -

Are you running in an administrative account?

Turn off any "compatibility" setting you might have set up for
Money.


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I have also just tried shutting down my firewall (zonealarm) and turning off
my virus protection while I performed the update - but again the results
were the same...



"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:m5glu3pjjd6un9kbb76m6s5ruvug73i0m4[at]4ax.com...
- quote -

Sorry - forgot to mention that I have already rebooted several times and
each time I just wind up going through the same cycle I described in my
initial post.

Thanks,

John

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:m5glu3pjjd6un9kbb76m6s5ruvug73i0m4[at]4ax.com...
- quote -

In microsoft.public.money, John wrote:

- quote -

Try rebooting your computer.

I just upgraded to Money Plus today. When I open the application it tells
me that there is an update that needs to be applied. When I say OK - Money
Plus closes - the Microsoft Money Updater window appears - the files get
downloaded - the download progress goes to 100%. The screen then goes away
and then everything just hangs there. Nothing ever re-opens. When I try to
run Money Plus again - it tells me that an update is needed. When I say OK
a second time it tells me that the update process is already running. I
noticed that the daupdate.exe stays loaded in memory - so it appears to me
that something is getting hung.

Any suggestions on what to look at or try?

I am running on Windows XP SP2

Thanks,

John