In microsoft.public.money, jcbyte wrote:

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When you do Help-> About, what is the version? Also, while there,
write down your Serial Number for use as the product ID if you need
to contact Microsoft support.


At the point that it is asking for a password, does it give you the
alternative to work offline? If so, I would try that selection.

An "archive" file is a *.mny file. A backup file is a *.mbf file.
Which do you have? If *.mny, try to make a repaired version of your
file with File-> RepairMoneyFile-> StandardFileRepair level 2. That
should serve to show if the problem is a password problem, and it
might make a repaired version of your file without a problem.



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The file was produced by money 2007 and was dated in december of 2007. The
installation trying to open it is the same one that produced it.

JC

"Cal Learner-- MVP" wrote:

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In microsoft.public.money, jcbyte wrote:

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An "archive" file is a *.mny file. A backup file is a *.mbf file.

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A common thing that can produce that symptom is that the file is
actually newer than the version being use to open/restore the file.

So determine what kind of file it is for sure. Think about if this
is the same installation that produced the file.

I tried to open an archive file done back in December. I tried to open the
file today but keep getting a message that email or password is incorrect. I
have not changed either.

Any suggestions would be appreciated as I am trying to recover some on
transaction data that I deleted by mistake.

JC