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Old 03-21-2008, 03:01 AM
Michael Hooper
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Default Re: restore backup in 2004



"Martin Beenham" wrote:

- quote -

> In message <29DEE331-0F05-4EAB-B21B-1E2F03F3CD7C[at]microsoft.com> ,
> threefortheshow <threefortheshow[at]discussions.microsoft.com> writes
> > my computer crashed and i am trying to restore my backup on another computer.
> > when i do, i get the dreaded 'microsoft money has encountered a problem and
> > needs to close' message. pleas help

> Restore what? A backup Money file to a fresh Money installation?
> If so have you done an online update of the new installation using the
> default Money file from the installation before trying to restore your
> backup?
> The "as installed" Money needs to get a software update before it will
> work with your backup file and the only way to do that is to perform an
> online update. Lots of people overlook that.
> If this does not address your problem I think you need to provide fuller
> details of what exactly you are trying doing.
> --
> Martin Beenham (martin at beenham dot me dot uk)

If Microsoft have stopped supporting the programme, in my case Money 2005
how can I update the programme to then restore the back up file? Anyone
know? get
  #1  
Old 03-13-2008, 07:42 PM
Martin Beenham
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Default Re: restore backup in 2004

In message <29DEE331-0F05-4EAB-B21B-1E2F03F3CD7C[at]microsoft.com> ,
threefortheshow <threefortheshow[at]discussions.microsoft.com> writes
- quote -

> my computer crashed and i am trying to restore my backup on another computer.
> when i do, i get the dreaded 'microsoft money has encountered a problem and
> needs to close' message. pleas help


Restore what? A backup Money file to a fresh Money installation?
If so have you done an online update of the new installation using the
default Money file from the installation before trying to restore your
backup?

The "as installed" Money needs to get a software update before it will
work with your backup file and the only way to do that is to perform an
online update. Lots of people overlook that.

If this does not address your problem I think you need to provide fuller
details of what exactly you are trying doing.
--
Martin Beenham (martin at beenham dot me dot uk)
 
Old 03-13-2008, 06:08 PM
Bert
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Posts: n/a
Default RE: restore backup in 2004

Sounds like the file is damaged.
If you have another file , try to restoring again.
Are you ussing Money 2004 to restore the file ?


Make sure the file is not read only.
Copy the file to the desk top.
Right click on the file go to properties> make sure read only or hidden
are not checked
apply ok

Try to restore file to diffrent location > select browse > try My
Documents .

Here is an artcile for restoring files.

http://support.microsoft.com/kb/178850/en-us

How to restore a backup file in Microsoft Money


http://support.microsoft.com/kb/310858/

How to troubleshoot error messages that you receive when you try to restore
a backup file in Money


Bert

"threefortheshow" wrote:

- quote -

> my computer crashed and i am trying to restore my backup on another computer.
> when i do, i get the dreaded 'microsoft money has encountered a problem and
> needs to close' message. pleas help

  #-1  
Old 03-13-2008, 02:55 PM
threefortheshow
Guest
 
Posts: n/a
Default restore backup in 2004

my computer crashed and i am trying to restore my backup on another computer.
when i do, i get the dreaded 'microsoft money has encountered a problem and
needs to close' message. pleas help
 

Tags
2004, backup, restore
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