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#3
03-13-2008, 05:18 PM
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 Re: Money '07 crash on exit Money suddenly healed itself. I uninstalled IE 8 and went back to IE 7. It's all good now. -- Sam "Sam Steinhauser" wrote: - quote - > Thanksfor the help. I failed miserably. I uninstalled Money '07 and followed > the instructions. It worked twice and I thought it was good but crashed the > third time and every time thereafter. I uninstalled again and tried Money '08 > with the same results and then back to Money '07 deja vu :| > -- > Sam > "Bob Peel, MVP" wrote: > > See Cal Learner's post (frequent post!) copied below. > > > Be sure that your Money and backup files are moved to a spot that > > you will have full privileges to, such as within the user's > > Documents folder. If they are in ProgramFiles, Vista will create > > an impermanent copy of the file for the user to use, unless the > > user explicitly right-clicks at launch and choose > > RunAsAdministrator that time. > > > Check that the SSL2 protocol is enabled. That checkbox is in IE > > Tools-> InternetOptions-> Advanced. > > > Install Money from the Money Plus by browsing to the setup file. > > Right-click that file, and choose RunAsAdministrator. > > > After install, right-click the Money icon and choose > > RunAsAdministrator to let potential updates happen. Reboot the > > computer. You should not have to run as Administrator normally. > > > When you restore, don't restore to the default location. Instead > > Browse to your Documents folder and restore there. > > > Once in your file, also change your backup path from > > "C:\Documents and Settings\username\My Documents\" to > > "C:\Users\username\Documents\" > > > -- > > Regards > > Bob Peel, > > Microsoft MVP - Money > > > For UK tips & fixes see > > http://support.microsoft.com/default...d=fh;EN-GB;mny. > > > > I do not respond to any emails that I have not specifically asked for. > > > "Sam Steinhauser" <SamSteinhauser[at]discussions.microsoft.com> wrote in > > message news:C5586543-F62C-4652-AF99-7F56DDCD3D7D[at]microsoft.com... > > > I just did a clean re-install of my Vista Ultimate X64. Money '07 Deluxe > > > worked fine before I re-installed. Now it crashes on exit and will not > > > launch > > > again until I log off or end the msmoney.exe process in the Task Manager. > > > I > > > uninstalled it, cleaned my system and tried Money Plus '08 to no avail. > > > > > This is the detail error; > > > Problem signature: > > > Problem Event Name: APPCRASH > > > Application Name: msmoney.exe > > > Application Version: 16.0.0.1303 > > > Application Timestamp: 459cb23b > > > Fault Module Name: StackHash_8d13 > > > Fault Module Version: 0.0.0.0 > > > Fault Module Timestamp: 00000000 > > > Exception Code: c0000005 > > > Exception Offset: 00000000 > > > OS Version: 6.0.6000.2.0.0.256.1 > > > Locale ID: 1033 > > > Additional Information 1: 8d13 > > > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311 > > > Additional Information 3: 8d13 > > > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311 > > > > > Any suggestions would be greatly appreciated. > > > -- > > > Sam > > |
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#2
03-10-2008, 07:22 PM
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| Re: Money '07 crash on exit In microsoft.public.money, Sam Steinhauser wrote: - quote - > Thanksfor the help. I failed miserably. I uninstalled Money '07 and followed
I would contact Microsoft support directly. Click> the instructions. It worked twice and I thought it was good but crashed the > third time and every time thereafter. I uninstalled again and tried Money '08 > with the same results and then back to Money '07 deja vu :| Help-> MoneySolutionCenter-> Contact. Have your serial number ready. |
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#1
03-10-2008, 07:12 PM
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| Re: Money '07 crash on exit Thanksfor the help. I failed miserably. I uninstalled Money '07 and followed the instructions. It worked twice and I thought it was good but crashed the third time and every time thereafter. I uninstalled again and tried Money '08 with the same results and then back to Money '07 deja vu :| -- Sam "Bob Peel, MVP" wrote: - quote - > See Cal Learner's post (frequent post!) copied below. > Be sure that your Money and backup files are moved to a spot that > you will have full privileges to, such as within the user's > Documents folder. If they are in ProgramFiles, Vista will create > an impermanent copy of the file for the user to use, unless the > user explicitly right-clicks at launch and choose > RunAsAdministrator that time. > Check that the SSL2 protocol is enabled. That checkbox is in IE > Tools-> InternetOptions-> Advanced. > Install Money from the Money Plus by browsing to the setup file. > Right-click that file, and choose RunAsAdministrator. > After install, right-click the Money icon and choose > RunAsAdministrator to let potential updates happen. Reboot the > computer. You should not have to run as Administrator normally. > When you restore, don't restore to the default location. Instead > Browse to your Documents folder and restore there. > Once in your file, also change your backup path from > "C:\Documents and Settings\username\My Documents\" to > "C:\Users\username\Documents\" > -- > Regards > Bob Peel, > Microsoft MVP - Money > For UK tips & fixes see > http://support.microsoft.com/default...d=fh;EN-GB;mny. > I do not respond to any emails that I have not specifically asked for. > "Sam Steinhauser" <SamSteinhauser[at]discussions.microsoft.com> wrote in > message news:C5586543-F62C-4652-AF99-7F56DDCD3D7D[at]microsoft.com... > > I just did a clean re-install of my Vista Ultimate X64. Money '07 Deluxe > > worked fine before I re-installed. Now it crashes on exit and will not > > launch > > again until I log off or end the msmoney.exe process in the Task Manager. > > I > > uninstalled it, cleaned my system and tried Money Plus '08 to no avail. > > > This is the detail error; > > Problem signature: > > Problem Event Name: APPCRASH > > Application Name: msmoney.exe > > Application Version: 16.0.0.1303 > > Application Timestamp: 459cb23b > > Fault Module Name: StackHash_8d13 > > Fault Module Version: 0.0.0.0 > > Fault Module Timestamp: 00000000 > > Exception Code: c0000005 > > Exception Offset: 00000000 > > OS Version: 6.0.6000.2.0.0.256.1 > > Locale ID: 1033 > > Additional Information 1: 8d13 > > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311 > > Additional Information 3: 8d13 > > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311 > > > Any suggestions would be greatly appreciated. > > -- > > Sam |
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03-09-2008, 02:10 PM
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| Re: Money '07 crash on exit See Cal Learner's post (frequent post!) copied below. Be sure that your Money and backup files are moved to a spot that you will have full privileges to, such as within the user's Documents folder. If they are in ProgramFiles, Vista will create an impermanent copy of the file for the user to use, unless the user explicitly right-clicks at launch and choose RunAsAdministrator that time. Check that the SSL2 protocol is enabled. That checkbox is in IE Tools-> InternetOptions-> Advanced. Install Money from the Money Plus by browsing to the setup file. Right-click that file, and choose RunAsAdministrator. After install, right-click the Money icon and choose RunAsAdministrator to let potential updates happen. Reboot the computer. You should not have to run as Administrator normally. When you restore, don't restore to the default location. Instead Browse to your Documents folder and restore there. Once in your file, also change your backup path from "C:\Documents and Settings\username\My Documents\" to "C:\Users\username\Documents\" -- Regards Bob Peel, Microsoft MVP - Money For UK tips & fixes see http://support.microsoft.com/default...d=fh;EN-GB;mny. I do not respond to any emails that I have not specifically asked for. "Sam Steinhauser" <SamSteinhauser[at]discussions.microsoft.com> wrote in message news:C5586543-F62C-4652-AF99-7F56DDCD3D7D[at]microsoft.com... - quote - > I just did a clean re-install of my Vista Ultimate X64. Money '07 Deluxe > worked fine before I re-installed. Now it crashes on exit and will not > launch > again until I log off or end the msmoney.exe process in the Task Manager. > I > uninstalled it, cleaned my system and tried Money Plus '08 to no avail. > This is the detail error; > Problem signature: > Problem Event Name: APPCRASH > Application Name: msmoney.exe > Application Version: 16.0.0.1303 > Application Timestamp: 459cb23b > Fault Module Name: StackHash_8d13 > Fault Module Version: 0.0.0.0 > Fault Module Timestamp: 00000000 > Exception Code: c0000005 > Exception Offset: 00000000 > OS Version: 6.0.6000.2.0.0.256.1 > Locale ID: 1033 > Additional Information 1: 8d13 > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311 > Additional Information 3: 8d13 > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311 > Any suggestions would be greatly appreciated. > -- > Sam |
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#-1
03-09-2008, 01:20 PM
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| Money '07 crash on exit I just did a clean re-install of my Vista Ultimate X64. Money '07 Deluxe worked fine before I re-installed. Now it crashes on exit and will not launch again until I log off or end the msmoney.exe process in the Task Manager. I uninstalled it, cleaned my system and tried Money Plus '08 to no avail. This is the detail error; Problem signature: Problem Event Name: APPCRASH Application Name: msmoney.exe Application Version: 16.0.0.1303 Application Timestamp: 459cb23b Fault Module Name: StackHash_8d13 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 00000000 OS Version: 6.0.6000.2.0.0.256.1 Locale ID: 1033 Additional Information 1: 8d13 Additional Information 2: cdca9b1d21d12b77d84f02df48e34311 Additional Information 3: 8d13 Additional Information 4: cdca9b1d21d12b77d84f02df48e34311 Any suggestions would be greatly appreciated. -- Sam |
| Tags |
| crash, exit, money |
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