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  #3  
Old 03-06-2008, 09:35 AM
John Barnes
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Posts: n/a
Default Re: WAMU no longer support online updates

Download of transactions was back online for me this morning via Money
updates. Yea.

"Paul Austin" <PaulAustin[at]discussions.microsoft.com> wrote in message
news:9AC2DE09-765A-4C58-9CBA-5A846DE8406D[at]microsoft.com...
- quote -

> I had problems getting Money Deluxe to get data from my WAMU account. I
> sent
> an email to the tech support group, only to be told they no longer support
> online updates. Has anyone else had the same issue?
> email from WAMU below
> RE: Technical Problems
> Ref. No: K2522407547C5DB5E
> Dear Mr. Austin:
> Thank you for your email.
> For our customers security we no longer allow software to download
> directly off of our website.
> You will need to go onto our website and download into your Microsoft
> Money software.
> Feel free to use our site helper for assistance
> http://businesssupport.wamu.safeharb...lic/wm2004.htm
> Please email us with any other questions or concerns.
> Sincerely,
> Shawn Mangan
> Technical Support
> WaMu Bank


  #2  
Old 03-06-2008, 12:50 AM
Dick Watson
Guest
 
Posts: n/a
Default Re: WAMU no longer support online updates

Security is used as a dodge for everything these days. My bet is that it's
for the security of their revenue stream as influenced by making sure your
eyeballs see the ads on their website.

"Paul Austin" <PaulAustin[at]discussions.microsoft.com> wrote in message
news:9AC2DE09-765A-4C58-9CBA-5A846DE8406D[at]microsoft.com...
- quote -

> For our customers security we no longer allow software to download
> directly off of our website.


  #1  
Old 03-05-2008, 09:11 PM
Mark
Guest
 
Posts: n/a
Default Re: WAMU no longer support online updates

I have a WaMu account myself and I was able to successfully update and see
my recent transactions on the MSN Money website.
Have you tried updating on MSN Money (instead of Microsoft Money) to see if
it shows your recent transactions?
If MSN Money shows the transactions, then Microsoft Money "should" also be
able to show them.

-Mark



"Paul Austin" <PaulAustin[at]discussions.microsoft.com> wrote in message
news:9AC2DE09-765A-4C58-9CBA-5A846DE8406D[at]microsoft.com...
- quote -

> I had problems getting Money Deluxe to get data from my WAMU account. I
> sent
> an email to the tech support group, only to be told they no longer support
> online updates. Has anyone else had the same issue?
> email from WAMU below
> RE: Technical Problems
> Ref. No: K2522407547C5DB5E
> Dear Mr. Austin:
> Thank you for your email.
> For our customers security we no longer allow software to download
> directly off of our website.
> You will need to go onto our website and download into your Microsoft
> Money software.
> Feel free to use our site helper for assistance
> http://businesssupport.wamu.safeharb...lic/wm2004.htm
> Please email us with any other questions or concerns.
> Sincerely,
> Shawn Mangan
> Technical Support
> WaMu Bank


 
Old 03-05-2008, 09:10 PM
John Barnes
Guest
 
Posts: n/a
Default Re: WAMU no longer support online updates

As of late last week, transactions have not been downloading and matching,
but the bank balance has been updating. Sorry to hear that this will be a
continuing annoyance. Fortunately, I don't have many transactions in the
account and will usually be able to manually clear the transactions and
download from the site 1-2 times a month. Thanks for the update. Hope they
change their mind.


"Paul Austin" <PaulAustin[at]discussions.microsoft.com> wrote in message
news:9AC2DE09-765A-4C58-9CBA-5A846DE8406D[at]microsoft.com...
- quote -

> I had problems getting Money Deluxe to get data from my WAMU account. I
> sent
> an email to the tech support group, only to be told they no longer support
> online updates. Has anyone else had the same issue?
> email from WAMU below
> RE: Technical Problems
> Ref. No: K2522407547C5DB5E
> Dear Mr. Austin:
> Thank you for your email.
> For our customers security we no longer allow software to download
> directly off of our website.
> You will need to go onto our website and download into your Microsoft
> Money software.
> Feel free to use our site helper for assistance
> http://businesssupport.wamu.safeharb...lic/wm2004.htm
> Please email us with any other questions or concerns.
> Sincerely,
> Shawn Mangan
> Technical Support
> WaMu Bank


  #-1  
Old 03-05-2008, 08:26 PM
Paul Austin
Guest
 
Posts: n/a
Default WAMU no longer support online updates

I had problems getting Money Deluxe to get data from my WAMU account. I sent
an email to the tech support group, only to be told they no longer support
online updates. Has anyone else had the same issue?

email from WAMU below

RE: Technical Problems
Ref. No: K2522407547C5DB5E

Dear Mr. Austin:

Thank you for your email.

For our customers security we no longer allow software to download
directly off of our website.

You will need to go onto our website and download into your Microsoft
Money software.

Feel free to use our site helper for assistance
http://businesssupport.wamu.safeharb...lic/wm2004.htm

Please email us with any other questions or concerns.

Sincerely,

Shawn Mangan
Technical Support
WaMu Bank

 

Tags
longer, online, support, updates, wamu
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