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| In microsoft.public.money, Craig wrote: - quote - > An update brought new investments buys into my Fidelity brokerage of Money
You are mistaken.> and Money crashed after. This is Money 2007 Home & Business. > A search of Money Support page stated this problem was due to a Logitech > wireless mouse driver. Microsoft states: Uninstall mouse, update driver or > get a different mouse. I found there was an update to the wireless keyboard + > mouse combo driver (2.40.849 to 4.40.88). > Reboot, no luck, Money starts up, loads data, crunching for a bit and > crashed again with the dialog box that it encountered a problem... blah, > blah, blah, do you want to send a report to Microsoft. > Microsoft support is $35.00 just to ask for help on their bug!! What > arrogance!! - quote - > I created a new Money file and then restored an old backup, before I did > the Fidelity update. Money works fine. I repeat the brokerage update, accept > the transactions and Money crashes the exact same way. > I see there are reports of this error on past Money versions. > Any new updates on how to resolve this problem with Money 2007? In XP, open Windows Explorer. Browse to Sample.mny in your Money install folder. Open that file by right-clicking and choosing Open. Does Money open? If not, you could reinstall Money, or you could restore XP to a Restore Point from a few days ago. In Vista it is similar, but run Sample.mny as Administrator. If Sample.mny opens, first go to Help-> About, and write down your serial number. Use that as the product ID for free support. Then consider restoring your latest or second-latest backup. Alternatively you could try to repair your *.mny file with salv.exe. Salv.exe is typically in "C:\Program Files\Microsoft Money 2007\MNYCoreFiles". |
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| An update brought new investments buys into my Fidelity brokerage of Money and Money crashed after. This is Money 2007 Home & Business. A search of Money Support page stated this problem was due to a Logitech wireless mouse driver. Microsoft states: Uninstall mouse, update driver or get a different mouse. I found there was an update to the wireless keyboard + mouse combo driver (2.40.849 to 4.40.88). Reboot, no luck, Money starts up, loads data, crunching for a bit and crashed again with the dialog box that it encountered a problem... blah, blah, blah, do you want to send a report to Microsoft. Microsoft support is $35.00 just to ask for help on their bug!! What arrogance!! I created a new Money file and then restored an old backup, before I did the Fidelity update. Money works fine. I repeat the brokerage update, accept the transactions and Money crashes the exact same way. I see there are reports of this error on past Money versions. Any new updates on how to resolve this problem with Money 2007? |
| Tags |
| close, encountered, money, problem |
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